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We appreciate your business and support
Anything he does say is positive. It's just a twisted form of admiration. He means no harm.
Imagine he wears a colourful hat with a propeller..
@dustinc you sure you dont feel like this
RackNerd，May I double bw?
Order 7280127274 with Invoice #812168
Yes, if you can time travel
we should admit that RackNerd is Premium Support ❗
Oh man, this is good! We do our best
We provide awesome reliable service, and good support - while still understanding that there is room for improvement always, but we do a very good job.
I'm proud of our team, and when customers can appreciate our efforts, it makes us happier
Hello - we no longer are offering double the bandwidth on the promotions listed within the original post - though we may be able to do this on flash sales, or future sales. Please keep a close eye.
Any future plan to provide email hosting service?
My bad
@dustinc Another outage?
Working here @Sebster27 check the control panel to see if your IP got blocked
I'm an idiot
Sorry guys. I was blocked
No known outages. And I can confirm, it's just you @Sebster27
Please be sure to read https://blog.racknerd.com/introducing-new-firewall-unblocker-feature-for-shared-reseller-hosting-clients/
Also, we are here to help via ticket, 24x7
oh so many new posts suddenly and I thought another flash sale
Yes. Visiting that url shows the default page. Are you able to login to cPanel/WHM? Are your hosted sites working? Also definitely check in the client area in your hosting account there is a firewall checker tool. Put your IP in to see if you got blocked or something.
My reseller working here
Just as an update - as promised, we were able to get this live today - we will begin using this going forward - https://status.racknerd.com/
It is our goal to improve our process, and this is one step forward. We will tweak this, and eventually integrate it into our site theme, but for now, this helps.
https://status.racknerd.com/
Daaaamn, that was fast! Nice job! That's awesome
Happens to the best of us, a great feature to have within our portal. You can use this going forward in the event your end-users face similar issues. It actually becomes common as a reseller.
Hey guys, got a question. I'm trying to use wget to download a backup from cpanel onto my VPS. I don't want to download it on my computer, and then upload onto my computer. How can I have my VPS put in the credentials and then do the backup (since it can't access because of the cpanel login).
We see, hear, and can relate to client feedback. We then discuss internally, improve our process, and implement wherever possible. This is one of the reasons why we've expanded into many locations and have grown so fast.
A couple of options.. either use FTP for the download or move the backup somewhere under public_html so you can wget it without authorisation in cPanel etc.
I see Tampa.. any plans to launch VPS there? You don't need me to tell you how popular that would be..
Very possible
And has been discussed a few times. I can say that this will eventually happen, no firm ETA. But it will happen 
We're working on something huge right now, we can't announce it yet but it'll be a game changer for us if we can make it happen.
Haha nice! How do you keep a fool in suspense?.....
I am a bit busy at work and cannot visit this forum often. In short, thank you for replying to me.
I can't time travel, but I am willing to strive for the possibility!