New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
The problem is : let's say I am sleeping and hope that the guys answer to my ticket. On the next morning I check and nothing happen. Well you need to wait 2-3 days for an reply. The problem is if you or the support man don't know what you saying you need to wait one more 2-3 days that's shit
I think the biggest problem is here the guys from hosthatch don't have enough employees come on guys I will help you to answer the tickets just ping me l.
Well I obviously reply in minutes and make the customer happy again - Make hosthatch great again ^^
You should have done this few days ago, the thread would have been way more readable without all the unneeded questions and tickets numbers!
Why did you wait so long?
Haha, good sense of humour :-D
You also can order a VM at the normal price on their website. Support might be faster, and it will be delivered faster.
Honestly I think the support is the same ^^ the guys need more employees for sure. One man can't handle 1000 of Tickets obviously you needed minimum 10 or 15 guys
I don’t think this is related to support at all.
We had a number of people send us tickets with questions like “can I customise this deal in X way” or “can you remove bandwidth and give me more CPU” or “are these KVM and what is the refund policy” etc. Those types of tickets will likely will get responded in 2-3 days either way - and sorry if you feel bad for missing a good deal just because we didn’t answer your ticket full of questions that are already and answered here. Don’t take your anger of missing out on us though.
Can you tell us how man employees you have obviously you can arrange few more guys for the blackfriday storm
@CjayVPS also there are good scripts in markets like whms etc which most hosting companies are using and these companies share their links and u go u get in min a thing also these scripts have features of main ting stocks too when they out of stock they display message to user and user is stopped on their site . not sure why this company is not using it am sure if this company can maintain 10 employee they can buy these scripts too
Yeah good stuff buddy.
We employ 5 people full-time and 2 part-time.
Sorry you missed out on some good deals. I won’t be crying a river for missing a brilliant customer like you though.
.......or you can read basic instructions
It seems like you're right:
@CjayVPS is obviously looking for a job for next BF
he obviously did already.
still because everyone is a cheapskate and does not want to pay much money, there has to be some sacrifice. if that means I have to wait one or two weeks now to get all stuf sorted, I'd consider this totally fine - because I took the time to read especially through all the posts @hosthatch did in here.
btw. if you click on the name tag you are lead to his profile, where you can easily check only his comment history and therefore simply find the announcement, as well as the deals and the closing of all offers etc. - no need to crawl through 40 pages at all.
It's very strange that this year it seems like many people have trouble reading.
Edit: maybe not so strange - https://www.bbc.com/future/article/20200622-the-long-term-effects-of-covid-19-infection
Or could it be that @jbiloh efforts brought a lot of newbies here while before most people were more invested in the community and kinda knew what to expect and how to grab a decent deal?
You are saying "support" but do you mean technical support or do you mean sales questions?
If your VPS is down due to some problem that is not your own fault and you require technical support, then fair enough to expect a reply inside 3 days so that you don't lose millions.
If you are asking sales questions, that is different. There should be no reason to raise tickets about BF sales because it was all explained. If your decision on whether to purchase depended on an answer to something already explained or wanting exceptions, modifications, etc. then you deserve to miss out - no sympathy. If people did not ask those dumb questions the queue would not be as long.
I did not offend you now why do you say that I am a bad customer I only give tips and did not want to piss you off.
Why do you have to be so stuck-up ?
Don't forget being stuck at home and not having other avenues to entertain oneself results in a much higher DQ (drama quotient) here as well. It's been a hard year all round and most providers still did what they could (despite a reasonable shortage of parts/shipments etc.).
All in all, it's not been as bad as it could have been under the circumstances.
This really has been the best thread overall for consistent offers - if you blindly clicked on any offer here you still wouldn't be disappointed in terms of what it delivered.
Yes, toast is roasted bread
tastes better with a Toasthatch 10TB service though 
Especially at the < $1/TB price point.
Did anyone got their VPS provisioned already?
I think this could be a reason. This community was a tightly-knit group who knew their stuff or if they didn't know - they learnt over time - coz we were in for the long haul - rather than just grab a promo code. As the crowd went bigger and bigger, obviously a percentage of people who are just "looking for a deal" poured in. I mean we all are looking for a bargain - which is why this community - but I hope you get my drift.
Yes. I put the special queue-jumping code in the ticket.
If you use the Konami code on the ticket page, your VPS is automatically provisioned - but don't abuse the rate limit - or your account will be deactivated
Why not? You can secure it with passwords and ip address restriction.
Very good attempt but I suggest you keep tuning your NC server
I bet not. The guys should check everyone before deploying.
Yes, you have to deposit $200 more for upgrade on "fast deploy"
any deals below < $18/yr from hosthatch? can PM me?
Check with @Sgrocks, he planned to transfer his HH storage VPS
I purchased hosthatch in the previous 13 hours
Payment of $ 80
But the order status still shows Awaiting payment
I sent a ticket and no one responded
Can you tell me what to do?