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Do I need yet another server? I doubt it but hey, it's a flash sale so most likely I'll have to get some more anyway. Also, I'm still hoping for a small 100GB storage deal to replace service from a different provider.
I'd personally go for a single VPS.
Why do you want to give the sites individual IP addresses?
Providers often have issues combining resources as the VPSes could be spread across multiple nodes. Combining the resources requires all the VPSes to be allocated to the same node.
Could be nice!
Same.
I see no reason wasting money & resources on several VMs when 1 VPS (15$/y one: no need to go for 16GB RAM if you don't need those!) would be enough.
You can use CF or other reverse proxies for some websites if you don't want some folks knowing all the sites you host on your IP.
It’s almost the same clock as last time
Maybe next time you can choose a different timetable to give a chance for people who live in the other side of the earth
@PhantomPain, everything was available for 48 hours. I'd say that's plenty of time for any timezone.
Sorry I mean the flash sale
I entered a wrong amount in the 'deposit funds' screen, this created an invoice automatically. Because it's the wrong amount I didn't pay the invoice (later on I added the correct amount of funds + paid these invoices).
However now I'm getting emails about overdue notice regarding this wrong invoice (and that my account can/will be terminated if I don't pay). Can I ignore these emails or can this be solved in another way?
Invoice #217371
Did you try opening a ticket with support?
I think @hosthatch said before that unpaid invoices are removed after 1 hour. Probably that is also the reason why an hour is mentioned here.
@hosthatch said:
The post timestamp is 1:41 PM UTC = 2:42 PM (14:42) CET, it was made prior less than 1 hour (~50 min) before a deadline. Why don't make a post prior 2-3 hours??? Why so short notice?
Most products of the flash sale were still available this morning, CET time...
So 3 days weren't enough for you?
Nope!
Better luck next year then
They're called flash sales for a reason - short in time and limited in quantity.
But in this case, it wasn't so short in time and definitely wasn't so limited in quantity.
I would like today
Dammit. So...I already went out and bought a trenchcoat. Now what?
Save it for 12/12 or Christmas.
Do...I do the flash sale 12/12?
Would that earn me a 'Provider' tag?
@hosthatch flash sales can't be transferred to another user but the original storage deals can be right?
Guys, literally I can't read what and how you writing here on this thread. Abdullah did a one of the best Black Friday 2020 deal, the stock was full, the flash wasn't just flash as other on this forum (10 seconds), the servers are fast and stable, simply top of best around LET. And you mixing, cheating, trying to do something better and cheaper if even it already is. HostHatch is doing it from good heart, they are not earning much from these deals and minus the time for support all your childy tickets (it costs time and much energy which should be used to maintain company) I would say they are on minus. Can't stand you kids, time to grow up.
Man I fully agree with you. HH is prem af.
@hosthatch This is regarding billing issue similar to what other user mentioned in one of the above comments. I attached my CC for funding the account after creating an invoice. After funding the amount as per the invoice, I created another invoice but did not pay.
Now almost after 24 hrs I got a message from CC company that it has been charged for the invoice I created.
So my question is do you charge CC on your own for user created unpaid invoice ? It would hv made sense if some bill was due for using your services but there was none. I have raised a ticket regarding the same. Ticket#805323.
You can also point me to payment related faq if there is one.
Well look on the bright side, HH will be hatching more VMs through a last round of flash sales later today
Any idea when? I may have missed that post xD
Not sure how this is similar - at all. The others have a genuine issue where credit is not being added or is being added with a delay to their accounts.
Yes, invoices created are considered invoices due. Why are you creating random invoices with no intention to pay them? (your words in the ticket, not mine) And why do you feel open invoices are ok? Did you at least contact us to close them or did you plan to let them stay like that forever?
@hosthatch Similar in the sense that user added wrong funds. Invoice created and he is getting bill due mails. I was talking about @Osboss comment. Not others.
Futher in one of the comments you said invoices are valid only for one hour if unpaid. Correct me if I am wrong.
Yes those were my words because I had already paid and raised ticket for what I required to buy.
There was no option to delete that invoice either. I didn't contact support because I didn't know that I will be charged automatically if unpaid.
Further i thought as the invoice is related to crediting the account, I will not be charged automatically.
I am new here as well as new for you so I did not know how your payment system works.
Purging unpaid invoices should be an ideal solution. But it's your business so if you think charging user created unpaid invoices for crediting account is better solution then it is better.
Now I know how your payment systems works I will keep that in mind while creating invoices in future.
This is for the 'flash' deals: order with direct link, have 1 hour to pay. For the deals listed in the OP you'd have to open a ticket AND have funds in your account, the 1 hour to pay the invoice doesn't apply in this case, but why wait once you decided you'd click on the link to add funds in your account?
My 5cents. Unpaid invoices confuse me too. Do not give any trouble. Only annoying.
Looks like an omission that user can't close them. Suggestion to contact support to remove them when you know that support is busy with other more important tasks sounds not like a perfect solution.