New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
I expected someone will quote that. We spoke with Zhujiceping's owner - Yih Kung to put something together regarding the supposed discontinuation of our partnership with ADCData. The idea was that whoever is attacking us and ADCData, will stop doing it once we clarify we are no longer with them. This seemed like a feasible idea as we owned our IPv4 and the ASN registration was in progress. ADCData was also attacked for simply being our partner. Although I never had any evidence to that. What drives me crazy is that we were always encouraged to continue business with them, assured the attacks are fine. Until obviously HKBN said it's over. I guess that's what the competition does when all their clients suddenly vanish to a British company. Within a month we had 5000+ new Chinese clients.
It was of Zhujiceping's best interest to cooperate as their commission was nearly $5k a month.
We could never ignore the DDoS threat as much as we wished. It's impossible with 500 tickets a day complaining about the pings increasing. Again, what kept us going was ADCData and their promises. That is also what kept most of our clients in China going - they knew we were being attacked but they stuck with us for a good while. It was quite spectacular actually, out of nowhere we had fan pages on Telegram with thousands of people discussing us - most of them supportive.
Whatever, that's not the important thing.
For me, using Maxmind is most unacceptable.
Sorry to say goodbye, good luck to your biz
What is better? It hasn't been an issue so far. We have a relatively insignificant fraud percentage.
Seriously? So you sink your company, and you get "pissed off" for people "moaning" that you basically left them all hanging with no service?
The reasoning that led to the deadpooling matters not, the fact that you did go out of business - thats what matters. Don't act like the victim, cause you didn't manage your service right and you got cut off. Don't play the blame game, and most certainly don't be butthurt and say you are pissed off that people bitched and moaned. You fucked up. End of story. How is one to ever trust you and your company, when you recently deadpooled? So we should move our servers to you, and keep our fingers crossed that you actually manage not to fuck up the second time? No.
I am all down for second and third chances. But when your attitude is "i am pissed off that people are disappointed and are bringing my past" - that doesn't look like things have or will change. No need for attitude, when you shit your own pants. That is not how one regains peoples trust.
That is just my opinion. Buyer - beware.
This also belongs in the thread, since its been only an year since the last shit show:
https://www.lowendtalk.com/discussion/143909/enoctus-vps-inoperational-for-past-month-or-two-no-response-from-support
https://www.lowendtalk.com/discussion/143024/enoctus-closed-and-wont-respond-to-my-tickets
Your comment is profoundly ignorant based on the previous discussions and evidence I have provided. By no means was Enoctus ever wishing to "sink" people's services. The only mistake on our side was not choosing our suppliers carefully enough, hence why were out of that market entirely.
It's like blaming an airline because they've bought faulty Boing planes. Companies rely on suppliers, often they can't deliver what we expect them to.
As for my attitude - it's honest. I think only a masochist would be "fine" with what happened especially when one is willing to cooperate. Not saying it, doesn't translate to not meaning it.
Well, I dont understand what kind of 'fraud' it can be. Customers dont pay for the service or what?
Everytime I blocked by Maxmind because of buying service in UK but using a Chinese Paypal account, should I use a VPN back to China everytime?
Although I never dispute through Paypal, even with Hiformance, I let them gone. I'd rather pay for alpharacks, at least they dont have Maxmind.
It's mainly about preventing future chargebacks. Maxmind tells us what's the likelihood, even though I think it's way too strict sometimes - it's very unfriendly to VPNs. I wish it was more like Shopify's fraud algorithms. Fraudrecord, on the other hand, tells us more about the customer's historical behaviour - what they might be doing with their services, etc.
If anyone gets blocked, we usually review those manually when contacted.
Just grab a SGP 512M kvm. setup instantly. Here is the bench result for anyone interested.
nench.sh v2019.03.01 -- https://git.io/nench.sh
benchmark timestamp: 2019-05-07 15:25:18 UTC
Processor: Intel(R) Xeon(R) CPU E3-1240 v3 @ 3.40GHz
CPU cores: 1
Frequency: 3400.008 MHz
RAM: 488M
Swap: 510M
Kernel: Linux 3.10.0-693.el7.x86_64 x86_64
Disks:
vda 10G HDD
CPU: SHA256-hashing 500 MB
2.965 seconds
CPU: bzip2-compressing 500 MB
CPU: AES-encrypting 500 MB
2.404 seconds
ioping: seek rate
min/avg/max/mdev = 107.3 us / 244.6 us / 35.2 ms / 779.6 us
ioping: sequential read speed
generated 7.04 k requests in 5.00 s, 1.72 GiB, 1.41 k iops, 352.2 MiB/s
dd: sequential write speed
1st run: 433.92 MiB/s
2nd run: 465.39 MiB/s
3rd run: 477.79 MiB/s
average: 459.04 MiB/s
IPv4 speedtests
your IPv4: 103.243.175.xxxx
No IPv6 connectivity detected
By the way, @ErikEnoctus is ipv6 available?
[root@eno ~]# wget -qO- bench.sh | bash
CPU model : Intel(R) Xeon(R) CPU E3-1240 v3 @ 3.40GHz
Number of cores : 1
CPU frequency : 3400.008 MHz
Total size of Disk : 9.4 GB (1.1 GB Used)
Total amount of Mem : 488 MB (44 MB Used)
Total amount of Swap : 510 MB (0 MB Used)
System uptime : 0 days, 0 hour 14 min
Load average : 0.04, 0.16, 0.12
OS : CentOS 7.4.1708
Arch : x86_64 (64 Bit)
Kernel : 3.10.0-693.el7.x86_64
I/O speed(1st run) : 512 MB/s
I/O speed(2nd run) : 499 MB/s
I/O speed(3rd run) : 499 MB/s
Average I/O speed : 503.3 MB/s
Node Name IPv4 address Download Speed
CacheFly 167.88.158.176 10.4MB/s
Linode, Tokyo, JP 106.187.96.148 10.9MB/s
Linode, Singapore, SG 139.162.23.4 10.8MB/s
Linode, London, UK 176.58.107.39 6.69MB/s
Linode, Frankfurt, DE 139.162.130.8 9.89MB/s
Linode, Fremont, CA 50.116.14.9 8.28MB/s
Softlayer, Dallas, TX 173.192.68.18 6.14MB/s
Softlayer, Seattle, WA 67.228.112.250 7.39MB/s
Softlayer, Frankfurt, DE 159.122.69.4 7.21MB/s
Softlayer, Singapore, SG 119.81.28.170 11.4MB/s
Softlayer, HongKong, CN 119.81.130.170 11.0MB/s
We don't currently have IPv6 in Singapore unfortunately. By the way, the connectivity speeds should be much better than this. Try to run the speediest again.
Am I able to switch between Windows and Linux OS without a ticket?
You should be able to, yes. But you will initially need to contact us to enable both the Windows and Linux templates for your server.
Unfortunately, I must sadly agree that I got the same impression from @ErikEnoctus's responses.
@ErikEnoctus, regardless of how much money your company lost, you have to remember that your client (who trusted you) lost as well. Any display of arrogance will not help you rebuild their or anyone else's confidence in your company. I'm confident that your responses in this thread alone have been damaging enough.
Thanks for your comment. I believe that by now I made it clear enough, but by all means, feel free to continue our free sticky.
I don’t mind justifying again.
“you have to remember that your client (who trusted you) lost as well.”
This is like blaming a rail company for not claiming the compensation they offered you, while you were given the chance. In our case it’s something we continuously do - there never was a deadline. Or accusing your government in not having helped you against a criminal while you never called the police.
And the funniest thing out of the entire gargle here, we were only contacted by less than 4 people requesting refunds in a total of less than $50. Compare this to the nearly $40k which we already refunded last year.
I didn't use PayPal dispute like most people do because I trusted you.
But this is the last email I received on April 5th. There was no further notice.
So?
I don't need it.
You taught me a good lesson.
Good, so contact us as mentioned, send us a proof of payment and get your refund - simple.
The email above was sent prior to the HK shutdown. Compensations and refunds were open after the downtime was resolved later in July.
I haven't received any notification emails since April.
The lesson
Stay away from Enoctus.
Well, I've given you a solution multiple times now, it stays there.
Don't complain you've lost money if you don't want a refund. We know for a fact that 99.9% of the Chinese users used us for VPNs to bypass the rules of the CGF, hence it's invalid to argue that any valuable data was lost.
No problem.
Your great attitude is worth $60+.
a singapore KVM for $15?
Why do you taunt me like this...
I already learned this lesson with SafehouseCloud ($15/yr SGP)
I am just a mirror reflecting what is projected towards me in the most honest possible way.
Clearly, no one here is particularly interested in the value they've supposedly lost. We're giving it back, but most would rather continue with nonsense. I don't mind, it's free real estate on the top floor of this website.
If I have to be honest, the return on the time I've spent replying to comments here has been spectacular in comparison to BuySellAds .
Our cost in Singapore is the same as it is in London, NYC, LA or Frankfurt. Although to be perfectly clear, the LET and LEB deals are always sold at 0 or max 20% margin. The point of those is to gather attention to our more profitable services. Hence those deals are often discontinued fairly soon after launch leaving only the early birds with their sweet recurring deal.
Edited: accidental quote delete.
What a thread!
That constant, indefatigable DDoS attack was from a very determined jealous competitor?
It's a spectacular one.
We think it was by multiple competitors. I have randomly found a Telegram group dedicated to Enoctus with several thousand users. I believe that's where the competitors were, although they could see us all over the place - Zhujiceping, hostloc, etc.
Our customers liked to, in a way, brag about their under 50ms China pings and they'd share those results in that Telegram group. We treated the Chinese the same way we treated everyone else, price matched with the biggest leaders (1GB RAM - $5 USD in HK or less during LET deals, etc.) Almost immediately after someone sharing their speedtest results, we'd get attacked, targeting random IPs from our ranges. As a solution, we'd switch to other DDoS protected upstreams, but that isn't ideal in the long term as people chose us for the low pings to China, not the ridiculous 400ms + to filter traffic around half the globe.
The only one else who could get on our level in terms of pricing was Aliyun, owned by Alibaba. Which ironically has all Chinese customers banned.
You were
foolishbrave to venture into that part of the woods.First of all, I like your website alot. Great job!
Little question: You offer NVMe in RAID 10? Little overkill for those prices?
Thank you .
Sorry, this is actually a little misleading as I copied the old deals from LEB before those were NVMe. No hardware raid on the new NVMe machines.
I've been waiting for a year. Why did you delete the website and portal? Why didn't you send notification emails? If you did't post on LET, I may not be able to contact you till now.
You're pretty sure that 99.9% of your customers don't have important data. Yeah, my blogs are worthless to you.
(By the way; It's my duty to back up the data and it's your fault that you lost the data.
Come back and tell me that is ADCData's fault.
Sorry this might sound rude but, what are you on about? Our website, including our entire infrastructure hasn't been disrupted for about a year now. Are you telling me it hasn't been possible to contact us until now? You can contact us by phone, live chat and tickets/emails. It just doesn't get much easier than this.
I've explained in every possible way how to get in touch with us and how to get a compensation. Do we have a problem with the language barrier here?
The statement about Zhujiceping you keep quoting was emailed in April 2018, a month prior to our downtime. And yes, we never intended to advertise there. They found us and used an affiliate account to post our offers. Nothing against them, it's a great website.
Are you playing dumb? Your website was down since May until you come back again. I haven't even received any email that you come back.
(Sorry, I'm not talking to you about compensation right now.