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Kimsufi Canada Support
Anyone know how to get a hold of Kimsufi Canada support? I need 2FA disabled on my US account. I emailed [email protected] and they replied "We can't manipulate US accounts, you should contact Kimsufi in Canada so they can do it for you.
Thank you."
So I then used the Canada support page.
https://www.kimsufi.com/ca/en/support/contact_us.xml
Then I received this reply.
"We have yesterday replied to your ticket 5571425235, please check it.
Thank you."
Not sure what else to do. Any help would be greatly appreciated. Bought a server on the 27th and would like to use it.
Comments
Log in their web panel and look at the ticket?
Can't login. Need 2FA disabled first.
Screwed then. I am sorry for your loss.
So typically OVH
OVH and their sub divisions don't come to LET, so yeah, he's totally screwed.
File chargeback and move on.
Warning: Filing a chargeback against them will forever ban you from OVH brands (Kimsufi included).
I thought I saw someone representing OVH/Kimsufi in the "Flash Sale" thread or some other one.
They do but they've never provided any form of support historically on LET.
Try calling 1-844-768-7827.
so basically just sales person on LET *lol
If I remember correctly OVH 2fa when you enable it they give you a number of one time use emergency codes that you can use instead to login.
If you didn't keep a copy of them your fucked as you will probably be waiting a long time to get support to remove it.
All members on LET with a provider tag are sales people.
And a lot of members without a provider tag are also sales people.
LET members: 70% sales people who intent to screw you over in some form. 29.9% potential customers. 0.1% are people like me who are here only to troll.
I faced same 2FA issue and wasn't able to login a year back to my kimsufi account so i called their helpline and they disabled it after a couple of verification questions to make sure i am the owner of this account.
Emailed [email protected] and they took care of me.
Good to know.
That ended well.