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PumpCloud nodes are down

It seems like their entire France infrastructure is down (2 dedicated servers?), i have 2 VPS with them on different KVM FR nodes (FRA1_KVM & FRA2_KVM), SolusVM says

"An error occurred processing your request. The host is currently unavailable. Please try again later"

after giving up connecting to the backend node.

My ticket is not being answered. Is anyone else experiencing this issue?

Comments

  • EasedEased Member, Host Rep

    Did they forget to pay their OVH bill? lol

  • Shut 'er down, Clancy, she's pumping mud!

  • That provider's name though...

  • @Amitz said:
    That provider's name though...

    It seems your forgot GigsGigsCloud.

  • AMXRTAMXRT Member
    edited October 2018

    Wow, I had a really better opinion about that provider. My ticket has status 'Investigating' for 12 hours already and no information regarding downtime or ETA was provided.
    @XIAOSpider97 maybe you know what's happening? Your support 'team' have successfully went to sleep leaving my tickets in 'Investigating' state.

  • I confirm the same for the location of Warsaw

    Thanked by 1hprj
  • mailinaboxmailinabox Member
    edited October 2018

    You need pump money to it to stay cloud! LOL

    Thanked by 1Daverno
  • Deadpool

  • same for the location warsaw. No reply from support...

  • Pump and dump 🤷‍♀️

  • ClouviderClouvider Member, Patron Provider

    All with the same provider ? It points to two likely causes...

  • From pumpcloud to shartmess.

  • Yet another pump & dump

  • hprjhprj Member
    edited October 2018

    Anyone Tried Their Telephone Support?

  • Their shit is down for a whole day, again. Excluding this hoster from my white list forever.

  • well, PumpCloud has been sold to another company on 1st Sept. Still got no information regards their "non-HK-zone". That's all I know

  • AnthonySmithAnthonySmith Member, Host Rep

    you bought services from a company called 'pump' cloud and you care they are down?

    woah..

    Thanked by 2Daverno WebProject
  • AMXRT said: maybe you know what's happening?

    The brand "Pump Cloud" has been sold on Sep 1, 2018. Any actions after this date are not by my command since I am no longer affiliated with Pump Cloud and have quitted the industry.

    Mods can remove my "Provider" tag anytime.

  • legalstufflegalstuff Member
    edited November 2018

    @AnthonySmith said you bought services from a company called 'pump' cloud and you care they are down?

    Man, who cares about name? It could be 'theshittiesthosterever' and still provide good quality hosting, like it was good while XIAOSpider97 was on the project, yes, zero downtime.
    The above mentioned message explains everything including radical service quality changes.

  • WebProjectWebProject Veteran, 🚩 Host Rep Tag Suspended

    It sound like they forgot to pay their bill or lost completely connectivity on their node and nothing to investigate for 12+ hours

  • AnthonySmithAnthonySmith Member, Host Rep

    legalstuff said: Man, who cares about name?

    "PUMP" cloud, as in PUMP & DUMP. haha.

  • R.I.P pumpcloud, they have not recovered until now, nor a single response. Thank you for the heads up @XIAOSpider97

  • @XIAOSpider97 said:

    AMXRT said: maybe you know what's happening?

    The brand "Pump Cloud" has been sold on Sep 1, 2018. Any actions after this date are not by my command since I am no longer affiliated with Pump Cloud and have quitted the industry.

    Mods can remove my "Provider" tag anytime.

    请问pumpcloud现在的老板是谁?如何联系?

  • JoshRJoshR Member, Patron Provider
    edited March 2020

    @intersdp said:

    @XIAOSpider97 said:

    AMXRT said: maybe you know what's happening?

    The brand "Pump Cloud" has been sold on Sep 1, 2018. Any actions after this date are not by my command since I am no longer affiliated with Pump Cloud and have quitted the industry.

    Mods can remove my "Provider" tag anytime.

    请问pumpcloud现在的老板是谁?如何联系?

    Translated: Who is the current owner of pumpcloud? How to contact?

  • @intersdp

    Try checking on their website and using the 'Contact' link on the bottom of the page.

  • ClouviderClouvider Member, Patron Provider

    What a necro

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