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No password reset email from LowEnd Talk

Hi Admin,

I am having issue to get password reset email for my two username, I donot wanted to create New account but its forced me to do so, I forgot my old account password which username is partha06 and then tried to reset new password but no luck, No password reset email, I opened support ticket even no email from there too then I had created new account partha18 same problem there, I am using office365 email

Can admin please help me this issue?

Comments

  • YmpkerYmpker Member
    edited June 2018
  • deankdeank Member, Troll
    edited June 2018

    Tagging those with supreme powers. These are the people who can bring the end.

    @MasonR @willie @raindog308

  • MikePTMikePT Veteran

    Missing MailChannels? www.mxroute.io!

    @jbiloh

    :p

  • jarjar Patron Provider, Top Host, Veteran

    MikePT said: Missing MailChannels? www.mxroute.io!

    Pretty sure I tried and vanilla wouldn't even connect to an SMTP server that required authentication, like it wouldn't even try, despite all the right settings lol

    Thanked by 1MikePT
  • williewillie Member
    edited June 2018

    @AnthonySmith

    Fwiw I just sent an email from a personal account to @tulihost 's registered email address as a test to see if the address works. Tulihost , if you don't see the email within a few minutes please post here.

  • AnthonySmithAnthonySmith Member, Host Rep
    edited June 2018

    I alerted CC staff today, it is in their hands, it is not really my place to switch the mail settings in the back end.

    I suspect during one of the recent attacks the board was switched on to another set of IP's and the mailserver does not have them whitelisted which would correspond to @Jarlands experience too I suppose.

  • i got a test email from backend team, but no notification email.

  • williewillie Member

    Yes, I exchanged several emails with @tulihost to confirm that his addresses work.

  • Probably best to tag @sysadmin for this?

  • so backend problem?

  • any update?

  • lazytlazyt Member

    Spamhaus busy again?

  • ClouviderClouvider Member, Patron Provider

    tulihost said: my two username

    Why do you have 2 accounts ? What's the other one ?

  • @Clouvider said:

    tulihost said: my two username

    Why do you have 2 accounts ? What's the other one ?

    I think he's referring to current and older one. So, one of them must be tulihost and another be @partha06

  • h2oh2o Member

    Find that in trash box or spam box...

  • yes my partha06 account almost 5 yrs old I forgot its password and tried to reset but no password reset email. I opened ticket but still nothing then i opened a new account and post here and notified to admin. But thing is there is still nothing

  • kkrajkkkrajk Member

    Clouvider said: Why do you have 2 accounts ? What's the other one ?

    3 Actually @partha18 @partha06 @tulihost

  • This is not a new issue, I also had issues receiving emails to @outlook.com/Hotmail or custom domain hosted on outlook online. Changed to other provider and starts receiving notifications for PM etc.

  • MikePTMikePT Veteran

    @jarland said:

    MikePT said: Missing MailChannels? www.mxroute.io!

    Pretty sure I tried and vanilla wouldn't even connect to an SMTP server that required authentication, like it wouldn't even try, despite all the right settings lol

    Maybe fw issues?:P

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