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How to check if issue is at network layer?
I have a server with a new provider, with Uptime Robot running on the domain and IP to monitor when the server is inaccessible. I can see from my server's logs that there is no downtime or load issue whatsoever. The company says 100% uptime.
How can I go about proving the issue is at their network level? I've contacted them today for the third time and they say it would be something with my server setup.
Comments
mtr both ways and see where the loss starts.