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OVH is Developing an AI Customer support agent.

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Comments

  • YmpkerYmpker Veteran

    Customer initiates chat..

    AI: Hello IT! Have you tried turning it off and on again?

  • AuroraZAuroraZ Barred
    edited April 2017

    @Ympker said:
    Customer initiates chat..

    AI: Hello IT! Have you tried turning it off and on again?

    No, no, no, it will ask if you have checked the offers section yet.

  • Have been doing chatbots on FB messenger for a while.

    Expect this bot to be able to handle tech issues for noob, and some billing issues. Or, a smarter FAQ system that can conduct some changes on your services. That's the best the current technology can do: little bit better than FB's wit.ai but nothing very fancy.

  • WSSWSS Member

    @Ympker said:
    Customer initiates chat..

    AI: Hello IT! Have you tried turning it off and on again?

    You know you just said exactly what I did, right?

  • @WSS said:

    @Ympker said:
    Customer initiates chat..

    AI: Hello IT! Have you tried turning it off and on again?

    You know you just said exactly what I did, right?

    He is secretly a parrot.

  • YmpkerYmpker Veteran

    @AuroraZ said:

    @WSS said:

    @Ympker said:
    Customer initiates chat..

    AI: Hello IT! Have you tried turning it off and on again?

    You know you just said exactly what I did, right?

    He is secretly a parrot.

    Shhh! Dont tell anyone :P

  • many others developing similar things

    so 2017 is the time of AI & robot

  • Wow. OVH finally offering support? If that's what they call it

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