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OVH is Developing an AI Customer support agent.
https://blog.ovh.com/fr/blog/chatbot-assistant-virtuel-ovh-ux/#xtor=CS1-2-[Chatbot]
Finally, when this is done, you'll be able to get support from OVH
Comments
Scenario contest? Let's start:
Customer: Hello, I need help!
Bot: Hello, how can I help you?
Customer: My server offline, I need urgent help. Thousands of euros are lost per minute!
Bot: My name is R2D2, may I know your name?
Customer: FFS!!! Do you understand me?!
Bot: Yes.
Customer: Than please take a look at server.name.tld and resolve my issue. Server is offline almost 5 hours.
Bot: Our timezone is GMT +4 and now it is 14:15. May I help you with anything else?
Customer: OMG! Go and die!
Bot: No.
Customer: I will issue PayPal refund and spam all forums with negative reviews!
Bot: Indeed sir, I'am a bot.
<...>
OVHBot> Avez vous essayé de l'éteindre et de rallumer?
You> Merci beaucoup, mon ami!
Deadly solutions ^^^
Can you fuck it?
The question is: does it have a sister?
You don't want to fork() another spawn, man.. think about the waste of resources!
Should work better than their current ones, I think.
"Is there someone else up there we can talk to?"
Welp.
It would probably do a better job then the actual human support people they have now
I think you wanted to mention that their new bot will do better than OVH tech support, as some of them in UK part are without any IT or networking knowledge from my expirience
Is the code being written by the same people who do the panel?
God, let hope not sometime Ovh panel is glitchy.
Will it do Sex Chat as well?
Ever been fucked by an automated reinstall?
You Will.
Jesus I feel old.
Do you sleep @wss ?
@stefeman Sounds great! Too bad I can never get a NATIVE ENGLISH speaking person on the phone. They're always either 1) acting stupid, or 2) don't understand English that well.
Seems like they're barely trained; you basically have to communicate in French for a half decent response.
They do not have that much support people speaking french in BHS. Tickets written in french get answered in english. Made a phone call in BHS one time and no one was speaking french. That was awkward, trying to explain my problem to the guy :P
Haha... we had the same experience, but reversed?
Why does everyone automatically assume that I am a robot?
I think I've spoken with two- and one had such a thick accent that it was easier to speak in broken German because then his phlegm formed words.
Et bien!
We all know you are not a robot, you are a sex bot.
Only for those who can afford my services.
Because LET doesnt do CAPTCHA
This would surely happen in the beginning. Was trying to program a chat bot a while back and phew... that was messy. But I'm sure OVH would use semi-bot system. If the bot cannot answer something, an agent would do it.
That response will be sent via ML to process and use it for future inquiries
here is the guy who will be named as bot and answer all your questions (the image is from OVH website):
To be fair, it doesn't do search or let you post haxx0r codes like -etc-issue either