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My poor experience with Wable and my selective choice of details to rally support
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Yes you just got wabbled, or probably gordoned.
Closed my account with them months ago, in a proper way, with confirmation from one of their staffs, ... and I'm still getting overdue notice every month till date.
He got gordoned! Gordon's attitude isn't limited to Wable.
Said none of that, implied none of that, cleaned up absolutely no one's mess. My god you are dramatic, as usual.
Gotta get off somehow. right?
I see what you did there, and I'm laughing
@eLohkCalb
Certainly there are enough bugs in their softwares than.
I am a customer of Wable and Incero. I have great experiences with both providers. So my opinion of both mentioned companies is always from a customer perspective. Sorry if that was unclear. I am not here to set records straight.
@ryanarp Let's pretend you do not represent CatalystHost on LET and you are not a customer of Wable and Incero. You are only an employee of Incero/Wable.
Are you the same Ryan that replied to the OP's ticket? If so, are you aware why service was refused?
If you take the time to look at the refund email it is signed jeff. Which means first he wasn't the person to do the refund.
Next, he wouldn't post that information due to confidentiality.
Have a good one.
I see, my mistake then sorry for the misunderstanding, I thought you worked for Incero and by extension Wabble, I did not realize that Catalyst Host was simply a customer of Incero and nothing more.
@AnthonySmith guess you missed his comment regarding this:
So in other words he doesn't represent wable or incero on the forums. Just to reiterate if you still didn't get that.
I thought @ryanarp actually worked for Incero/Waybell?
Hi OP, maybe your memory is cloudy;
Then yesterday;
We determined that we had spent enough time working with this client, and that it was best to refuse service before his Wable account was deployed once we found his payment was held, based on previous interactions.
Yet another LET "horror story"
If you don't like us that is OK, we conduct business based largely on metrics (orders, time spent, client years in business, etc), and based on that our perceived ability to succeed serving a particular client. This allows us to spend more time helping clients that are a good fit (established businesses with realistic budgets, etc).
We have some amazing clients who happen be on LET, but in general LET is the single largest source of high cost clients (time vs revenue), so we tend to avoid reading or posting here whenever possible.
I've been more than happy with @Incero's service. I see lots of people blaming Gordon and stuff, but still, I had an excellent service, granted that I do not need support/sales. It's pretty easy to signup. Upon reading the whole history, I wouldn't even had accepted his order in first place.
Burn notice. Please apply a cool cloth to your LET ego.
Also congrats on working on becoming a summer host! Wish you the -worst-, I mean best of LET.
I've had a couple of servers with Wable for a while now, and everything's going smoothly.
They've repeated many times already that Wable is their budget offering and won't offer the same level of service as their more premium brands.
Edit: I approve of the new title
@Incero :
I think your old memory is hazy and cloudy as well. We never agreed on any deal in that regards. You could not give quotes of our expectations and we stopped responding. Also to let you know @eLohkCalb commented over here that your systems do send invoices even when deals are off the tables and even accounts are closed. OKAY ! That is as clear as it goes. However it seems like you guys offered me a free server and we decided not to continue. Need Proof ??
Here you go.
Now for the colocation quote. I told you what I need and asked you to tell me how much you cost. Do you even understand what it means? Bloody hell, the only single line that comes from you is "what is ur budget?", I again replied you appropriately and sent it. You don't get it but the moment a party from other side will quote a budget you will try to exploit it as maximum as you can. Even if you don't asking "what is ur budget" again and again without not even a single word will make someone else just propose a lowest form of budget to you and than further expand it. This is basic principle of negotiation. Also since when a person trying to colocate with incero has anything to do with wable? You guys keep claiming they are 2 separate business.
So something like "hey I need colocation " - " whats ur budget " - " 40 usd " - " no, do not contact us further ". -> This results in not being able to pay for a wable stupid 8 usd offer ??
The point is you guys are full of yourself and extremely rude to be done any business with. For some reason either your crappy decisions earlier have got you so much crappy clients that now you are in panic to even talk to genuine clients. All genuine clients with come their doubts and problems. My asking for colocation is no surprise, Same time a thread was made on LET asking for suggestions. So it is not a new fact ! The new fact is you are profiling people in your business.
@Mun : Not always anyone looking for colocation wants to become a summer host. I do have almost 20-30 machines running for personal reasons and I do have clients that do not care where we host since we operate their machines for their whole stack of applications.
@Jarland : you or some other moderators have edited title of my post and made it insulting. What is this LET or biased LET for Wable and Friends ??
@Moderators : Whoever of you has edited the title of this thread should revert it !
I don't like people coming in here and demanding that people rally behind them with pitchforks while selectively choosing a small amount of details necessary to help them make their case, leaving out all other interactions. I don't like it when it's Wable, Incero, BlueVM, BuyVM, ChicagoVPS, Colocrossing, Walmart, or Taco Bell. Don't do it.
Your new title is appropriate because you thought you'd just give us a few details that made your case alone and leave out the rest of the story of the relationship between you and the host to get moral support. Don't do it again.
Make a new thread where you share the whole story if you want, I'll stay out of it entirely. This one, however, was done poorly and I'm done with it. Thanks for this gem though, it was hilarious: