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raxweb gone?
This discussion has been closed.
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I can confirm it is working. Thank you for prompt repair @NickO
Indeed. I think given the magnitude of the issue it was resolved quickly.
Thanks for the support and feedback guys. Customer Satisfaction has always been our #1 goal.
Did CVPS come through with spare or parts or did you perform some VPS migration magic @NickO.
Congrats on getting this pulled off in respectable time.
http://raxweb.com is hosted at CVPS. I've setup failover DNS for that and a temporary landing page for now.
Our VPS Node in LA is with GorillaServers.
Good work
That hot standby or live-live redundancy I always whine about. Yep, we all need it.
@NickO,
You should be all set now, the onsite engineers have swapped out the faulty RAM and at this time, containers on LA-VPS8 are starting back up in CTID order. Your website appears to be loading perfectly fine now.
Apologies for any inconvenience this may have caused, definitely won't happen again.
Thanks,
Kevin
I find it funny that @CVPS_Kevin provides better information, better customer relations, and pretty much everything else then the companies owner, @CVPS_Chris.
WOOT You go Kevin!
Man, this @CVPS_Kevin aims to impress. Give that man a pay raise.
+1
Definitely impressed by the support levels of both @NickO and @CVPS_Kevin
Kudos to both!
This is why I have the same socket CPUs, and same RAM. Easier to buy and keep spares.
Been going up and down like a yo-yo now
http://status.shovenet.com/760168
and @NickO 's client area is down too...
@shovenose I assume your website is hosted on the same client are as of his? (Sharing same vps?)
Well, I don't know, but it's problematic. If this keeps happeneing I will just go buy HostBill; I can't have my client area going down once a day.
Ugh, feel the pain for @NickO and @shovenose
I'm sure it's not @NickO 's fault he's great and does a good job I'm sure. Outages and service distruptions are just so frustrating. I've been lucky
knock on wood
@shovenose - it looks like you had 8-9 minutes of downtime?
Our billing panel is hosted offsite at BuyVM so really if it's there server that goes down there isn't much we can do about it.
We've been in contact with GorillaServers who host the node that you're on and are trying to get this little bit of downtime resolved ASAP.
I'm not complaining @NickO in fact I am happy with your service, except for these small issues... When I launch in May I will need the client are to work flawlessly. Business customers don't take well to not being able to log in and "sorry we host our panel offsite and they're having issues" is not so professional.
I'll probably buy HostBill outright in July or so, after BetterVPS has been around for a little while and I can confirm HostBill will be perfect for us.
And you can check exactly how long the total downtime is on my Pingdom page... 17 minutes total this week.
Would it be possible to never see and read @CVPS_Chris again and let @CVPS_Kevin do all the community/customer related work? CVPS would look much better without the coccaine prick in the first row.
@Amitz that doesn't have a ton of relevance to this thread, perhaps that belongs elsewhere. Even though I'm inclined to agree.
@shovenose: Agreed.
LoL. Just, lol. you're not happy if you r not trolling r u?
Please, I know it's a lot to ask but please can you keep your ChicagoVPS related stuff out if this thread. I am sure everybody would be happier Ifd you took up your individual dislikes with @CVPS_Chris privately; we all have bad days or moments doesn't mean anybody is an asshole or a bad person. As for me, I think my thread is resolved so maybe closing should occur?
@Liam
+1
@shovenose I could not have put it better myself
+1 for @Mun. I agree with his observation. Think we were back patting CVPS for remedying the situation, perhaps incorrectly. But @CVPS_Kevin is indeed a much better spokesperson for the company.
There we go again...
hahahaha
At least it wasn't me this time... ;-)