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I'm fairly confident there are some things like that going on between the big players.
I know companies that pay or have a bidirectional relationship to not get listed......
This is my thread, it is a bit old, but I have some questions.
I played with own server, I configured it properly, after 1000 emails, IP goes to the Spamhaus. The same email volume from Sendgrid goes to the inbox.
What is the difference between sendgrid IP and dedicated IP. Does SendGrid certify theis IPs somewhere or really pay providers?
Do you think Gmail and other mailboxes really track the proder associated with IP (Hetzner, Online.net, etc)? If Gmail receives email from Sendgrid IP, they trust it because it is Sendgrid. Is it possible?
1) You're asking "What's the difference between a paid-for, managed service that ensures delivery, and running something I don't really have that knowledge to do myself."
Long story short, unless you are incredibly proactive, if someone doesn't want your mail, you're going to get listed somewhere. It helps to know basic DKIM/etc protocols, ensuring all host settings are proper to "actual service" standards, and so forth.
2) Yes.
Well known for handling abuse, preventing abuse, and having large corporate contacts that can penetrate the support barriers where people like you and I get stuck. There's also warming up IPs and knowing how recipient providers like to receive email. For example, open 1,000 simultaneous SMTP connections with another provider to deliver 1,000 messages at the exact same time, from the same IP, and you can forget about being able to email them. You get to know these things from trial and error, studying, and never sleeping.
There's a reason they charge good money, it's not 99% profit. It's expensive to run, maintain, and keep talented people employed.
Seriously though if 1,000 emails landed you on spamhaus, you're sending spam. Stop it.
Email providers like sendgrid send ALOT OF MAIL. Your ip sends maybe a fraction of that. Doesn't matter if your mail server is properly configured because the legitimate volume coming from sendgrid like providers make it easier to enter the indox vs junk folder.
My current volume at SendGrid is 7 000 000 emails per month. And I pay around 2500$. Looking for cheaper solution.
I do not send any spam. Maybe misconfigured somehow or bad IP (OVH or LeaseWeb, do not remember, it was 1 year ago).
opps. sorry. dunno why doubled.
This is true. Also reminds me of another good point. So many large corporations use SendGrid. If Hotmail blocks SendGrid tomorrow, how many complaints do you think they'll receive? Not to mention social media pressure and potentially news stories.
But if they block one of us, meh. Best we get is upvoted in a comment section somewhere.
At that point you should probably have your own IP space and have enough corporate weight to throw around that the major providers should cower in fear of upsetting you and your customers.
If your profits don't cover $0.0003/email maybe it's more rational to think about raising your margins instead of cutting loses? Just a thought.
Emails delivered by SendGrid, go to inbox. From own server to spamhaus after around 1,000-10,000 emais. Maybe misconfigured.
Yep, sendgrid is expensive at this point. I spend 3k on emails, sms and hosting, and earn 9k. Additional 1k would be useful
honestly if you had been paying sendgrid just to have 0 opened/ 0 clicked on emails than you probably would save just managing your own email servers.
@Gulf, you have 0.00% opened and clicked. Not even one. Is that ok for you?
I just disabled this feature. This hurts deliverability, email providers do not love remote images in emails, especially companies. Also email clients like Thunderbird block all images and styles if they see remote image.
... I think you are using a tracking method in sendgrid that I am not familiar with...
All email providers use very simple tracking method. They just add a tiny 1 pixel image in the body of email. Like:
<img style="visibility:hidden" src="sendgrid.com/track/opended-email-id/hash23wrwwwrerw" />When user opens an email, browsers loads this image and sendgrid, mailgun, etc can track an ip, country, browser and etc.
Gmail protects users from tracking by loading these images from their servers, so you will always see US, Mountain View in your reports.
But companies may reject email with remote images or lower your scores.
Clickthrough is still pretty much hardcoded in, however. No views and no clickthroughs?
... 1 pixel tracking was something that might have been done 10 years ago. I do not believe this is the tracking method in sendgrid or mailgun in the last few years...
If they could reinvent email...
I do not put any links in emails, except unsubscription. Hard to explain, just an online service.
We send over 10 million emails per month. Sendgrid became expensive eventually, even though with such high plans they usually offer discounts and assign a customer support person on Skype.
Aws SES does the same, they assign a dedi tech support, however based on personal experience, the dedi support is as useless as an ejection seat on a helicopter.
We tried a dedi server, its not as cost efficient as you might think, you need someone to daily monitor the IPs reputation, you need to warm up the IPs, if you wanna send emails quickly, you're gonna need powerMTA and that's not cheap unless you get a null version. You will also need a software like Interspire email marketing, then you need its plugins like the multi-threading addon because they are a bunch of assholes and can't put it all in one software. You will need rdns spf dkim, you have to handle bounces and unsubs. Assuming you have a site You need to connect it through APIs.
We're currently using emarays, though the open rate is lower than sendgrid and mailchimp but it ain't bad.
There's appsumo, they seem hella cheap compared to others, I personally haven't tried them yet, but they seem ok
But it still works. Google (sort of) killed it with their proxy, but that only renders location data useless as Google still requests the image at the date/time user opened the email.
my bad. I do see that in the sendgrid account section. Good luck with your decision!
The same situation. What discount do they offer with a good upfront payment (for example 1500$)?
1.4m emails and ZERO opened or clicked!?! LOL What else can this be besides spam? Looks like it's auto sorted to the junk/spam folder.
Tested many times. Yes it would be good to remove some inactive emails, but companies reject such mails. Unfortunately Sendgrid does not offer a way to send tracking only for public email providers like gmail, yahoo. So I could choose where I would like to send this tracking image...
indeed what stupid post could yours be besides spam? read the rest of the thread.