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IgniteServers rude support and account deleted with no refund :(
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Sounds indian!
So u mean remote support ?
Love this, no idea what it means though
Cool I'll give Patrick a call.
@linuxthefish @igniteservers did say the whole team was American citizens, doesn't mean they're not Indian though
I am MeXican, pal
Pity, I thought you mastered Chinese while you are/were there.
Alright so could you publicly explain how your DDoS protection works on your resold servers? Or perhaps RJ can explain since he has an account here as well?
Yes, you are MexiCAN, not MexiCANT
I owe you a beer for that!
Why all of those attacks to @IgniteServers ? I think that, after some poor beginning in his LET presence, he tries to behave professional, he is polite and he seem to try to create a stable service.
Some of you probably don't believe he has a support team and he is not an one man show. Maybe you have right, maybe you don't. It will be revealed in LET, if he lies. But, till now, he looks like he is really want to grow a hosting service and make efforts to do it.
Will it last? I dunno. Crissic, for example, was a great service (and, by the way, from skylar that had a very bad past here) but he suddenly decided to sell it. Will it be stable for long? I dunno. BlueVM used to be very good, but went downhill and now they are only a ghost of their good past.
As of the OP and some other guy who continued bashing @IngiteServers , it seem that they cannot even post some proofs of what they are claiming, even after the continuously calls from the hoster to provide him some details or a ticket number.
Time will show, but for now, I think that Kalon does not deserve attacks like "you have no team", "your team seem indian", "why you write your name in some of your posts and not to all", "give me all of the details of all of your services and/or your company state" etc.
If you find his offers good, then, ask them for more details (if you have genuine interest) to the offer post. This try for cross-examine with the spotlight on his face, at least for me, causes repulsion.
That's been my view as well and maybe I've overlooked something. However, I'm not really seeing much in the way of attacks either. The OP maybe, but that's targeted and makes a claim to verify, not so much just "hey this guy is new so I'm gonna hate."
As far as I can tell people are being relatively friendly, at least in this thread
OP has been very active on the forum lately and i agree with ^^.
Put one in the IgniteServers column. I've had a openVZ VPS with IgniteServers since 15 September, currently in the UK. I use it as a location for my in-house monitoring system. If it was shit, I would know real quick.
Although it has only been a short time, I have seen no issues or warning signs that my $6 is in peril. I have dealt with support a couple of times and they have been fast and helpful.
NOTE: I do not request, nor receive any additional discounts off posted pricing, or any free products, from any provider to influence my comments.
Some yes, some no. Repeated questions or suspicion about the number of people he has in support, if they are indian, signing with his name etc. Maybe I'm wrong, but I felt like he received criticism or rudeness while he didn't do really anything to deserve it. THat's how I saw some comments but, again, maybe I'm wrong...
They have an Indian i think i have chated with that Indian before.
I may be aburpt, wasn't trying to be rude. Transparency is key in this business.
It is what it is, if @IgniteServers says they're all American citizens, I suppose you have to believe them, right?
Haha, oops! i have chatted that men and i'm asking for him citizenship he clearly says i'm from India.
Rj is from India but speaks fluent english, so you would have to ask him where he is from you wouldnt know offhand. Rj is our only staff not from USA but he is one of the best. We dont look at where a person if from to be considered for a job with us its way more than that.
Maybe he's an Indian who acquired Permanent Resident status in Canada .
Everyone I know seems to be trying these days
You can see why some people are questioning you .. right?
So he claims he has an all-US support team and then a couple posts later claims RJ is from India...
It was a legitimate question. I was curious o.o
I'm inclined to agree.
You clearly haven't read some of the posts he has made on this forum. There are significant flaws in his business approach that obviously drew criticism from LET members.
Yea you're probably wrong at this point.
Hello but you said us citizen support team?
Anyways Im not going to continue going mouth to mouth with you folks like I said my support team is US based. If you have a problem with a service your using with me im free for questions and answers. Knowing if my support team is US based or has someone from India is way beside the point of the thread, I am here to figure out the problem the OP is having not go into a storm of tit for tat which members who have nothing better to do that to criticize other members business @Jonchun "Your just petty sir". With that being said ill only be responding to things about the OP if its besides that continue on with the nonsense of trying to figure out if I have one or two representatives from India.
If you have a legitimate claim again my company id be delighted to discuss it but all the nonsense is useless and not worth my time.
@jonchun Maybe you need to stop bashing other providers all the time and worry about your own business. You have a real bad habit of it. Sometimes I wonder if you are high on "crack" or just like being an ASSHOLE. Maybe mach 5 will end up at mach 0 by your very own actions.
In general who cares where the support team is from. As long as the tickets get answered by someone.
Since when is India in the USA?
Also which is it, one or two?
This thread is so offtopic it hurting my eyes.
I can run a business and have my own opinions too.
While I'm not sure why you felt a need to put "crack" in quotation marks, I can assure you that I have no association with any illegal narcotics. Am I an "ASSHOLE"? Probably. That doesn't make my comments or statements invalid. You don't have to like me to agree with me.
If my business(es) deadpooled, of course it will be by my very own actions. Who else would shut the business down? @Jar?
In general, it doesn't matter. However, it does matter when you're fed one statement saying support is all US-based and that the owner trains them personally and you find out 5 minutes later that some of the support is actually outsourced.
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If you're going to insult me, at least have the courtesy to use some proper grammar/punctuation. All jokes aside, it's difficult to understand some of your posts because of the lack of aforementioned grammar/punctuation. I have included an edited copy of your previous post as a reference point for your future communications. While not perfect, I believe it is a significant improvement.
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To be fair, the thread was about a client having problems with a host's support. Everyone here is discussing the support staff. It's a lot more on-topic than a lot of threads I've seen.
Now you move onto grammar issues like I said pettiness, anything you would like to mention actually having to do with the problem the OP has?
I just have to press the big red button.