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Need help with whmcs order issue
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Need help with whmcs order issue

SaahibSaahib Host Rep, Veteran
edited November 2015 in Help

I am facing a weird issue on new whmcs installation.
After I added product, when I click order now button, it loads same page again however, I when I see url, it does get changed like :

https://client.mydomain.com/cart.php

to

https://client.mydomain.com/cart.php?pid=2

Also, the view cart link is not working, but rest of the feature like ticket, knowledgebase etc is working.

One catch is that if I use Ajaxcart as in order form then everything works. Have been lurking around web for hours but apparently can't find solution myself.

running version 6.1.1

PS: Have enabled debug mode in whmcs from Admin --> Setup --> General Settings --> Others
But can't find any error in error log

Comments

  • Have you enable your WHMCS to use SSL?

  • SaahibSaahib Host Rep, Veteran
    edited November 2015

    Well, if you mean by providing ssl system url then its kind of quirky ... below is my setup:

    I have used regular system url as https://client.mydomain.com/ in order to always load whmcs with ssl.

    However, if add https://client.mydomain.com/ in SSL system url, then on clicking "save", it reloads with blank field as shown above.

    Also, I have tested this with regular setup ie.
    whmcs system url :
    http://client.mydomain.com/ (without ssl)
    and whmcs ssl system url :
    https://client.mydomain.com/ (with ssl) but no effect.

  • guess you probably do not have ssl installed yet

  • @Saahib said:
    Well, if you mean by providing ssl system url then its kind of quirky ... below is my setup:

    I have used regular system url as https://client.mydomain.com/ in order to always load whmcs with ssl.

    However, if add https://client.mydomain.com/ in SSL system url, then on clicking "save", it reloads with blank field as shown above.

    Also, I have tested this with regular setup ie.
    whmcs system url :
    http://client.mydomain.com/ (without ssl)
    and whmcs ssl system url :
    https://client.mydomain.com/ (with ssl) but no effect.

    Are you using the ajax cart?

  • SaahibSaahib Host Rep, Veteran

    May be I was not clear in first post, well, if I use "Ajaxcart" then everything works but not working with any other order form template.

    @century1stop, SSL is very much installed and working.

  • SaahibSaahib Host Rep, Veteran

    Anyone.. (bump)

  • @Saahib said:
    Anyone.. (bump)

    Tried WHMCS support may take 1-2 days for a response but worth a try.

  • remove SSL and retry

  • SaahibSaahib Host Rep, Veteran

    @RockBeltHOST said:
    remove SSL and retry

    hmm.. lets see if that works without SSL however, it need to have SSL.

    Just a thought, if its SSL issue then why other things are working, including product group , tickets, etc.only thing which is not working is product ie. cart.php?pid=xx

  • PieHasBeenEatenPieHasBeenEaten Member, Host Rep

    just fill out like it regularly and whmcs will redirect automatically when to use ssl. It works everytime correctly.

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