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Check out Secure Dragon. Works perfect. They have a few good deals listed on LEB.
A email has been sent to those affected, I cannot stress enough I am genuinely sorry for the trouble caused to those on LA4.
No other node is affected or has any issues, LA network had some issues earlier in the week at upstream however was resolved in 6 minutes.
What about those accidental ticket deletes? Care to explain?
I submit you might also want to elaborate on this, ah, event, here. Just a suggestion. No charge
Like I said earlier, downtime is something most seasoned people here accept i
Sorry, on my mobile on the road in China... can't seem to edit my incomplete post above… sigh…
As I was saying: most seasoned people will accept, if not expect, downtime. The way your support handled this issue is another matter entirely. Hence my suggestion above. Your call, of course
Any reply from Iniz? My ticket not yet answered till date, I think everyone is not there in Iniz, its abandoned
IT seems it was bought by Zeniva as this would indicate here
Track record of these guys is not good. Run and run far away. Do not look behind you, do not blink. Find a better host and feel safer.
Any idea about what happened to the other thread about a deleted VPS?
I was curious about this too! I opened it this morning and was going to read it but when I came back I couldn't find it.
I did a mistake. Thats all. I requested to delete the topic.
Yea, that would be interesting. But for now it seems @Zeniva is just escaping the question...
Likely to stay that way. Admittedly here-say, but from what I've read around the internet Zeniva is apparently owned by a teenager.
I wonder how much some of these companies would pay someone to at least answer the tickets and not just delete them?
At least an auto-reply would have been nice.
Guess I need to start tossing my name out as a ticket answerer.
I got my 4 day old ticket answered and actioned, very politely too.
I asked for a IPv6 IP address to be attached to my VPS, they've done so without question and for free.
While my ticket isn't as major as a whole node being down, it didn't get deleted as someone said it would...
the vps is back online, but the data all bad. mysql, config files, etc.
could not be fixed.
Never mind, at least you will have backups..
Unfortunately,i have not.
@mpkossen ?
Requested to delete the topic as i did a mistake myself. Cancelled the bad one. Thats how my bad day started.
Thats not my day. Seems..
Awww… censorship... what a shame. I really enjoyed the original, uncensored post. It was just so REAL, you know? Showed conviction. Had character. Cut through platitudes and went right to the heart of the matter. So rare these "proper" times we live in
My tickets are not yet replied.
At least not deleted.
Neither. These guys really did handle this like a champ.
Here's the final email I received a full 15 days after the original outage:
Notable excerpt: "If you have submitted a cancellation request it will be discarded"
I have serious doubts these "Further details and update once clients all are up with control panel access" will ever happen.
For those curious, I've completely moved away from this company and I haven't looked back. I'd much rather support a hosting company that doesn't think it's ok to delete tickets, or leave them unanswered for several days regardless of the issue at hand. I suggest you do the same.
So it sounds like Kishan Tank went abroad with no or not enough support, hence why it's taken so long, probably been nobody able to deal with it. Poor, very poor.
Umm, that's not right. Is he saying you get 3 months to pay the outstanding invoices or 3 months free or 3 months added to the term?
One man show?????
I cant come back to iniz again
Not sure, submitted a ticket about it 3 days ago now just out of curiosity. Still no response.