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QuadraNet is sending SPAM in chinese

martinandrinomartinandrino Member
in General

We just received this in our support inbox

What's wrong with them? We never had business with them. I thought they were a more serious company.

Comments

  • teknolaizteknolaiz Member
    edited September 2015

    Please check the header of the mail you got there and feel free to post it here in a pastebin.com paste or so. It's easy to forge.

  • iKeyZiKeyZ Member

    Well they do have Chinese staff now, why you got that email is beyond me though.

  • MunMun Member

    If you run your own email server you could block there whole asn if you like.

    https://www.enjen.net/asn-blocklist/search.php?keyword=quadranet

  • martinandrinomartinandrino Member

    Hidden_Refuge said: Please check the header of the mail you got there and feel free to post it here in a pastebin.com paste or so. It's easy to forge.

    Here you go (i've removed our server details): http://pastebin.com/q1ZiqmTW

    Also the guy seems to be working for them. Definitely this is not the way to promote their business.

  • Steven_FSteven_F Member

    I also got this. The email address I got it on is subject to lots of spam. I've only ever used this email for resell.biz emails. Something tells me they sell the list, I never get these emails on any of my other emails used for domain registration.

  • martinandrinomartinandrino Member

    iKeyZ said: Well they do have Chinese staff now, why you got that email is beyond me though.

    I'm asking myself the same question. Why would they send their crap in chinese to a company based in europe?

  • iKeyZiKeyZ Member

    Just realised he's not tagged. @QuadraNet_Adam

  • IgniteServersIgniteServers Member

    That is probably not Quadranet for sure.

  • iKeyZiKeyZ Member
    edited September 2015

    @IgniteServers said:
    That is probably not Quadranet for sure.

    It seems like it is from the headers though

  • teknolaizteknolaiz Member

    martinandrino said: We never had business with them.

    How come "Received from" shows some LAX...quadranet.local and etc? At some point I think this would only work if you're in their LAN by having service with them.

    On the other hand this seems fishy.

  • dustincdustinc Member, Patron Provider, Top Host
    edited September 2015

    I can confirm that "QuadraNet" did send these e-mails. We just hired a new Chinese sales rep, and he's extremely excited and eager about our products and knows what we're capable of.

    He's excited trying to find new partnerships, which I can appreciate, but at the same time can understand the frustration caused. I believe he found you guys on Chinese forums, and thought you guys were Chinese companies.

    Again, our sincere apologies.

    Thanked by 1SCAM_AlphaRacks
  • martinandrinomartinandrino Member
    edited September 2015

    @Hidden_Refuge said: How come "Received from" shows some LAX...quadranet.local and etc? At some point I think this would only work if you're in their LAN by having service with them.

    Check the line above. The local server seems to be just their internal mail server, which seems to use their public mail server as relay:

    Received: from exchange.quadranet.com (unknown [198.55.111.100])
        by XXXXXXXXXXXXXXXX (XXXXXXXXXXXXXXXX) with ESMTPS id XXXXXXXXXXXXXXXX
        for <XXXXXXXXXXXXXXXX>; Wed,  9 Sep 2015 16:09:39 -0400 (EDT)
Received: from LAX-MBX01.quadranet.local (172.16.135.2) by
  • martinandrinomartinandrino Member

    dustinc said: He's excited trying to find new partnerships, which I can appreciate, but at the same time can understand the frustration caused. I believe he found you guys on Chinese forums, and thought you guys were Chinese companies. Again, our sincere apologies.

    Apologies accepted. But please take care so this never happen again. As hosting companies, we should fight spam, not the opposite.

    Thanked by 1netomx
  • dustincdustinc Member, Patron Provider, Top Host

    @martinandrino said:
    Apologies accepted. But please take care so this never happen again. As hosting companies, we should fight spam, not the opposite.

    Thank You! I talked with him.

    Have a good day.

    Thanked by 2martinandrino SCAM_AlphaRacks
  • Steven_FSteven_F Member

    Hasn't this happened in the past? I seem to remember a similar thread a few years back.

  • tenperatenpera Member

    @Steven_F rather than complaning about Spam, would you mind answering your ticket?

    Thanked by 8namhuy Mahfuz_SS_EHL doughmanes lazyt Brad PremiumN Derek MikePT
  • SetsuraSetsura Member
    edited September 2015

    @dustinc said:
    he's extremely excited and eager about our products and knows what we're capable of.

    So more or less, you didn't think anyone here, or at WHT etc, would see it. You could just say your strategy for the Chinese market is blending in with the locals. I'm sure no one would fault you for this.

  • XiNiXXiNiX Member, Host Rep
    edited September 2015

    There may be a few exceptions, But IMHO, After BurstNet and EIG "possibility" is merely a perception as far as Hosting Industry is concerned.

    People must not make oenions based on such isolated incidents. No Doubt QuadraNet is an Fantastic Team to work with.

  • LicensecartLicensecart Member

    @dustinc said:
    I can confirm that "QuadraNet" did send these e-mails. We just hired a new Chinese sales rep, and he's extremely excited and eager about our products and knows what we're capable of.

    He's excited trying to find new partnerships, which I can appreciate, but at the same time can understand the frustration caused. I believe he found you guys on Chinese forums, and thought you guys were Chinese companies.

    Again, our sincere apologies.

    Not being funny but I hope you warn him, as sales he should be on your tickets / live chat or helping people on the forums not collecting emails / etc trying to grab customers.

  • miTgiBmiTgiB Member

    Licensecart said: Not being funny but I hope you warn him, as sales he should be on your tickets / live chat or helping people on the forums not collecting emails / etc trying to grab customers.

    As a long term QuadraNet customer, I would not be if they had sales droids staffing their support system. The support staff they have actually manning the support system are usually very knowledgeable and fairly quick at providing real help. @dustinc has helped me plenty as well, but for sales related items.

    Did you ever stop to think that Andrew was hired to do just what he did? Sales droids have a major mental malfunction when it comes to acting proper if it hampers their ability to market what they are trying to sell.

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