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up2vps down

andreaxfandreaxf Member
in Providers

Hello to everybody, maybe anyone have information about up2vps.com? their servers are down, we have a vps with them and we are down from yesterday morning 05/11/2014 ... we can't contact them by email, and the phone number i think is wrong... :/ i can't find any other contact information about them... @Spirit , do you know something more about their lowendtalk account?

Thank you
andrea

Comments

  • SNetworks1SNetworks1 Member

    The best thing I could suggest is to continue to try to reach them via what you know, and look for any other contact info they may have floating around (Check WHO.IS for example)

  • DarioXDarioX Member
    edited November 2014

    They are just re-branding.

    down2vps coming soon(TM)

    Thanked by 1ihatetonyy
  • german_psychogerman_psycho Member

    Another one bites the dust..

  • DalekOfSkaroDalekOfSkaro Member

    A non-working phone number is always a bad sign. I'm sorry you're going through this, OP.

    Their DNS Servers are down, which means their email is down too... Their whois information has [email protected] which will bounce back any emails since DNS is down and there are no MX Records.

    Chances are they're gone. I hope you have a backup.

  • MunMun Member

    Where was your server located?

  • SpiritSpirit Member

    said: @Spirit , do you know something more about their lowendtalk account?

    Can't help. My VPS with them died half year or so ago. I wasn't able to get into contact with them any way. I think they abandoned business long time ago.

  • andreaxfandreaxf Member

    @Mun said:
    Where was your server located?

    Our server is located in Germany, up2vps has dedicated servers in one of the hetzner.de data center, I try to ask them if they can provide us some info but they can't for privacy policy...

  • andreaxfandreaxf Member

    @Spirit said:

    So they were registered in this forum with the same email [email protected] or maybe with another email?

    Thank you

  • MunMun Member

    It isn't uncommon for them to disappear for a day or two, be patient and see what happens.

    If you have backups, I suggest you go off of them and find a new provider.

  • andreaxfandreaxf Member

    @Mun said:
    It isn't uncommon for them to disappear for a day or two, be patient and see what happens.

    If you have backups, I suggest you go off of them and find a new provider.

    The problem is that we have some backups in another infrastructure , but other backups are still in their servers

  • PwnerPwner Member

    @andreaxf said:
    The problem is that we have some backups in another infrastructure , but other backups are still in their servers

    That defeats the purpose of having a backup.

  • andreaxfandreaxf Member

    Servers up

  • enitan092enitan092 Member

    @andreaxf said:
    Servers up

    get your stuff and run as fast as possible

  • rchurchrchurch Member

    Up2vps have been around for quite a long time. They are one of those that everyone expected to go belly up soon and have stuck it out for much longer than a lot of LET advertisers. They are probably bored with the business.

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