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Comments
"We are aware of the problem...."
That line.
Since I bought hosting, it didn't stand for at least a week.
Anyway, you've got what you pay for.
Please reboot, it is fixed now.
Mr. Warm Regards, 123Systems - The Anonymous Support Technician who's handsome
Transferring to billing department. While you wait please open a thread in LET and be entertained.. Bumping while waiting will auto assign the ticket to our baby parrot...
123Systems are owned by ChicagoVPS, but I believe Chris decided to let it run as an independent company, so that would explain why one support department is seemingly terrible while the other is quite good.
That's still not an excuse for having such support responses at 123Systems at all, though.
I can provide you 2 vps based on ram plans KVM SSD for 1 month free so that you can try before you buy if you do not have any problems with us you can pay us post 30 days
Hello,
Assigning to billing department, please hold on.
Warm Regards,
123Systems - The Anonymous Support Technician
Thank you both for your responses. 123systems still assinging me to billing department... lol
@coolindark why not open a ticket with Billing yourself?
Great to see that @CVPS_Chris has his stuff under control!
@mpkossen yeah but cvps are just little in the scheme of things it is not like they even have staff really 1 or 2 at the most so "let it run separate" is a bit silly, not like he appointed an ops manager.... he is the ops manager for both companies.
people unhappy with 123fuckyou should cancel with cvps if they have both on principal.
So what happened to Andrew?
He has been assigned to the billing department and is stuck in a parallel universe.
In limbo? :P Hope he will find a blackhole to come back
@Amitz LOL!
@wych This ticket first opened to billing department. But it never goes to billing department...
Ahhhhh that old chestnut.
I don't know. You're asking the wrong person :-)
That damned wormhole is back again! Every time I try to close it another one opens up and swallows some one else. Hopefully the Doctor and Tartus will be along shortly and sort this mess out soon. :-P
wow
same as Reetus.
Andrew was me. Had too much on the go to keep doing support for CVPS. I still check in from time to time but yeah too much work.
Maybe it's because they keep replying to the ticket saying Assgining to Billing, and then the customer logs into WHMCS and replies which moves it into Customer-Reply. So they keep going back and forth for nothing because OP is impatient is what it looks like from those tickets.
..... What...
123Systems have very bad VPS
@ATHK every time OP replies the ticket status changes. It gets booted into customer-reply from Billing.
But it'll still be in billing .. so? whats the issue?
You should stop smoking whatever you're currently smoking.
"Billing" should never be a ticket status, that should be a department.
The operator completely refuses to or is incapable of changing the ticket department.
This ^
@agoldenberg Not sure if you're being serious .. or just trying to defend an incompetent ex college? or just being silly ...
July 28th, New Wave NetConnect Acquires 123Systems (AKA: chicagovps.net) . Service stays bad despite emails of improvement from Chris Fabozzi "new owner" .
Does not respond to any emails.
I too think this company is bad, I didn't think they could get any worse. Till the new owners took over.
ASSsigning to ... ahahaha . This seems like a full VPS hosting support automation.
Hey look what happened if i open another case to billing department!
http://s23.postimg.org/dsm6vsc4b/trololol.png
At least the sentence is a little different now. LOL!