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An Example of Professionalism from Crissic - Page 2
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An Example of Professionalism from Crissic

2

Comments

  • SkylarMSkylarM Member

    @Jack said:
    You got traffic limiting enabled buddy?

    We leave traffic shaping OFF in Solus, as it seriously fubar's a lot of stuff with the amount of IPs we average per node.

  • AlexanderMAlexanderM Member, Top Host, Host Rep

    @SkylarM said:

    Yeah but for the users getting 80-110MB/s (the majority) everyone running them will slow it down :P

  • SkylarMSkylarM Member
    edited May 2014

    @AlexanderM said:

    The way iptables works with the node density/ip count density we have, you won't realistically pull 80MB/s inside a container. On the host node, yes. Inside a container, it averages between 40-60

  • SkylarMSkylarM Member
    edited May 2014

    Brief update:

    We have resolved temporarily issues for all but 1 container that we are using to troubleshoot further. Believe we may have found the particular issue. Thank you for the reports and patience :)

    Edit: Everything should be all good to go. If anyone else experiences similar issues, please open a support ticket.

  • tommytommy Member

    not too bad

    ========== ASIA ==========
    Tokyo, Japan: 2.82MB/s
    Tokyo, Japan (VULTR): 3.04MB/s
    ========== Australia ==========
    Sydney, Australia: 1.55MB/s
    ========== America ==========
    Dallas, TX (Softlayer): 47.8MB/s 
    Dallas, TX (Linode): 18.7MB/s
    CacheFly: 45.2MB/s 
    ========== EU ==========
    London, UK (Linode): 7.24MB/s
    Germany (Leaseweb): 1.09MB/s
    Netherlands (Leaseweb): 14.9MB/s
    Download speed from Softlayer, Singapore: 8.19MB/s 
    Download speed from Softlayer, Seattle, WA: 28.6MB/s 
    Download speed from Softlayer, San Jose, CA: 27.2MB/s 
    Download speed from Softlayer, Washington, DC: 44.1MB/s 
    
  • MaouniqueMaounique Host Rep, Veteran

    What was it, out of curiosity?

  • SkylarMSkylarM Member
    edited May 2014

    @Maounique said:
    What was it, out of curiosity?

    Atrato has been having issues as of late in JAX, causing some intermittent connectivity issues. We've disabled our Atrato uplink until they give us the green light on resolution. Some of the containers (was about 10 or so) didn't want to come back up to speed for some reason so had to do some poking and prodding to get them to behave normally. Not 100% sure that both are related, but all containers are performing normally again.

    Overall a very small subset of clients impacted by network speed issues, all Debian/Ubuntu. All on different nodes, all in different IP subnets. Going to try and look more into it in the morning to make sure we actually resolved and didn't just throw a bandaid at the issue.

  • FalzoFalzo Member

    Download speed from CacheFly: 51.4MB/s
    Download speed from Coloat, Atlanta GA: 51.9MB/s
    Download speed from Softlayer, Dallas, TX: 26.1MB/s
    Download speed from Linode, Tokyo, JP: 11.1MB/s
    Download speed from i3d.net, Rotterdam, NL: 6.65MB/s
    Download speed from Leaseweb, Haarlem, NL: 48.6MB/s
    Download speed from Softlayer, Singapore: 8.14MB/s
    Download speed from Softlayer, Seattle, WA: 18.9MB/s
    Download speed from Softlayer, San Jose, CA: 26.9MB/s
    Download speed from Softlayer, Washington, DC: 57.6MB/s

    everythings seems fine here, node jax01...

  • NekkiNekki Veteran

    The fact the thread title and content has changed is disappointing.

    @darknyan did you decide to butcher the thread, or did someone politely ask you to do so?

    Thanked by 1qrwteyrutiyoup
  • GunterGunter Member
    edited May 2014

    @Nekki said:
    The fact the thread title and content has changed is disappointing.

    darknyan did you decide to butcher the thread, or did someone politely ask you to do so?

    Eh, I butchered it. It was resolved and quite frankly I'm happy now. Although I was a bit annoyed I actually had to make a thread to get it resolved and I'm disappointed that more troubleshooting and steps to ensure this wasn't an isolated issur was not taken immediately, Skylar made a huge effort to get this resolved and I give him kudos for that.

  • NekkiNekki Veteran

    Even so, you actually scored a big hit here because initially Crissic were saying you were wrong. To remove that is disappointing, and removes a trail for future buyers of how this provider had dealt with an issue.

    Yeah, they fixed it in the end, but like you say it took this thread to do it, despite other customers apparently complaining about the same thing, which takes them off my consideration list personally.

  • GunterGunter Member

    @Nekki said:
    Even so, you actually scored a big hit here because initially Crissic were saying you were wrong. To remove that is disappointing, and removes a trail for future buyers of how this provider had dealt with an issue.

    Yeah, they fixed it in the end, but like you say it took this thread to do it, despite other customers apparently complaining about the same thing, which takes them off my consideration list personally.
    @Nekki said:
    Even so, you actually scored a big hit here because initially Crissic were saying you were wrong. To remove that is disappointing, and removes a trail for future buyers of how this provider had dealt with an issue.

    Yeah, they fixed it in the end, but like you say it took this thread to do it, despite other customers apparently complaining about the same thing, which takes them off my consideration list personally.

    If it bothers you and there still is a copy of what I originally posted somewhere, I'll revert it back, or perhaps the mods will.

  • GunterGunter Member
    edited May 2014

    @mpkossen @spirit If its still possible, could you please revert this thread back to the 2nd revision?

  • SkylarMSkylarM Member
    edited May 2014

    @Nekki said:
    Even so, you actually scored a big hit here because initially Crissic were saying you were wrong. To remove that is disappointing, and removes a trail for future buyers of how this provider had dealt with an issue.

    Yeah, they fixed it in the end, but like you say it took this thread to do it, despite other customers apparently complaining about the same thing, which takes them off my consideration list personally.

    I definitely jumped to a conclusion too rapidly with this particular ticket, however without the thread we likely would not have known about the other users experiencing similar issues as we hadn't received any other tickets indicating a similar issue. As mentioned it impacted about 10 out of the many thousand containers we have so it wasn't something easily replicable or track able. Lesson learned with jumping to conclusions too rapidly however we did perform checks on the node and other containers on node/in same subnet and could not replicate at the time of the ticket.

  • NekkiNekki Veteran

    @darknyan said:
    If it bothers you and there still is a copy of what I originally posted somewhere, I'll revert it back, or perhaps the mods will.

    Don't do owt for my sake, I'm just expressing an opinion. If you think it's the right thing to do then revert it. If not, don't.

  • @darknyan said:
    mpkossen spirit If its still possible, could you please revert this thread back to the 2nd revision?

    It's up to you.

  • GunterGunter Member

    It's up to you.

    Please

  • namhuynamhuy Member

    looks alright, but why to the west coast is too slow

    Download speed from CacheFly: 39.8MB/s
    Download speed from Coloat, Atlanta GA: 52.2MB/s
    Download speed from Softlayer, Dallas, TX: 41.3MB/s
    Download speed from Linode, Tokyo, JP: 10.3MB/s
    Download speed from i3d.net, Rotterdam, NL: 10.9MB/s
    Download speed from Leaseweb, Haarlem, NL: 50.6MB/s
    Download speed from Softlayer, Singapore: 8.84MB/s
    Download speed from Softlayer, Seattle, WA: 7.06MB/s
    Download speed from Softlayer, San Jose, CA: 27.8MB/s
    Download speed from Softlayer, Washington, DC: 27.7MB/s
    I/O speed :  118 MB/s
    
  • blackblack Member

    @namhuy said:
    looks alright, but why to the west coast is too slow

    Why don't you guys run upload speed tests as well?

  • SkylarMSkylarM Member
    edited May 2014

    @namhuy said:
    looks alright, but why to the west coast is too slow

    Download speed from CacheFly: 39.8MB/s
    Download speed from Coloat, Atlanta GA: 52.2MB/s
    Download speed from Softlayer, Dallas, TX: 41.3MB/s
    Download speed from Linode, Tokyo, JP: 10.3MB/s
    Download speed from i3d.net, Rotterdam, NL: 10.9MB/s
    Download speed from Leaseweb, Haarlem, NL: 50.6MB/s
    Download speed from Softlayer, Singapore: 8.84MB/s
    Download speed from Softlayer, Seattle, WA: 7.06MB/s
    Download speed from Softlayer, San Jose, CA: 27.8MB/s
    Download speed from Softlayer, Washington, DC: 27.7MB/s
    I/O speed :  118 MB/s
    

    Atrato is offline at the moment, which was running a large chunk of our network. Since atrato is having issues locally in JAX, our atrato uplink and our upstreams is off so we're maxing out some lines without some route tweaking to keep things in check until we can get our atrato uplinks back online. Should only be temporary (few days worst case). Some routes may be less than optimal until Atrato is brought back up and routing can be returned to their normal levels.

  • Original content restored per OP's request.

    Thanked by 1Gunter
  • sirmbhesirmbhe Member

    i also with crissic and the network seems fine. maybe there are blips in your VPS. maybe try to move to another node, if @SkylarM allow. It is just an alternative.

  • NekkiNekki Veteran

    sirmbhe said: i also with crissic and the network seems fine. maybe there are blips in your VPS. maybe try to move to another node, if @SkylarM allow. It is just an alternative.

    The thread. Did you bother to read it?

    Thanked by 2Gunter alexvolk
  • @jvnadr said:
    SkylarM Well, I'm from Greece, so, I usually test from a greek server of speedtest.net.

    E.g.

    That is pretty good for 9177.86 km distance with a biiiiig traceroute!

    That 20ms ping looks weird. It's practically impossible for a server in the US to get a ping reply from Greece in 20ms.

  • jvnadrjvnadr Member

    @George_Fusioned Not really, it depends. here are some examples, some of them under 20ms, some higher. All servers in US:

    All test from GRNET (Greek Research and Technology Network)

  • @jvnadr said:
    George_Fusioned Not really, it depends. here are some examples, some of them under 20ms, some higher. All servers in US:

    All test from GRNET (Greek Research and Technology Network)

    That is definitely not going to Greece

  • jvnadrjvnadr Member

    @jeffreywinters ? I think the script is a simple uploading and downloading script

  • jvnadrjvnadr Member

    @Jack Ok, I haven't search it. In your opinion, what is giving those results? -

  • jvnadrjvnadr Member

    @Jack I have about the same ping (around 200ms) from my home connection to CC and Crissic. So, what is giving wrong ping results to speedtest.net test?

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