Terabit.io || Paid $2,000 for a dedicated server, 52 days later and still nothing

averagedatahoarder

@zed said:
i reckon that's the gimmick right, they know the guy doesn't want to give up the dox else he would have paid via paypal or whatever to begin with, so offer the refund that way knowing he'll decline.

and yea i forgot these were the guys with the bizarre enzonix takeover with migrations to random unrelated locations on ultra shit hardware.

none of this is a good look and the explanations just make it look worse.

Yes exactly, that's the whole point of shotgun KYC. In the crypto space this is a well known practice by scummy providers, "oh we just need a facescan and we'll give your money back" when the whole reason you use them is to maintain your privacy. They fully expect you not to facescan in which case they will keep the money.

It is not difficult for terabit to refund. They can go sign up for Coinbase or Binance, buy some bitcoin, and send it to customer. Takes an hour or so max

See for example: https://bitcoinqna.github.io/noKYConly1/getting-started/

default

Customer should have received a full refund through the same path the money was given — this is how it usually works. Sometimes a provider can not honor an order and this is understandable; but if an order can not be fulfilled, then a full refund should be granted, along with some simple apology for the inconvenience.

Since this was dragged for so long, it raises some questions with regards to provider tag here. Maybe the provider tag should be suspended until this problem gets resolved properly, to avoid dragging LET into such mess with services undelivered and refunds.

Personally I hate to see good providers going down in our destroyed economy, but I also don't like to see unresolved issues being dragged for so long in public like this. This could have easily been solved through a full refund.

Tagging our lovely leaders: @trewq / @jbiloh / @FAT32 / @hawc / @Jord / @netomx / @angstrom / @DP

averagedatahoarder

Fully feels like this is going to be the next iHostArt.

SilverCreek the next Calin? The details are suspiciously similar

averagedatahoarder

@default friendly reminder to remove terabit from your signature

zed

@averagedatahoarder said: See for example: https://bitcoinqna.github.io/noKYConly1/getting-started/

very cool thank you

SilverCreek

As previously stated, we have offered Leon a refund on multiple occasions, which he has repeatedly declined. That offer remains open, and we are still prepared to issue the refund should he choose to accept it.

Throughout this process, we have made consistent efforts to resolve the matter in good faith. We understand that members of this community believe Leon should be refunded, and we agree. That is precisely what we have offered to do. However, Leon has declined both the proposed refunds and the service delivery options.

Leon remains able to respond directly to his support ticket so that we can arrange and process the refund. Unfortunately, rather than engaging with us to reach a resolution, the responses in the ticket have consisted of repeated refusals, accompanied by statements indicating his intention to post further negative updates publicly.

We remain willing to resolve this matter amicably and provide the refund that has already been offered. However, we believe there is a clear distinction between someone genuinely seeking a resolution and someone repeatedly declining reasonable attempts to reach one while using the prospect of further public criticism as leverage.

averagedatahoarder

@SilverCreek said: As previously stated, we have offered Leon a refund on multiple occasions

*not a full refund, and not in the original payment method

longtable2650

alincupunct

@averagedatahoarder said:

@SilverCreek said: As previously stated, we have offered Leon a refund on multiple occasions

*not a full refund, and not in the original payment method

Terms and conditions may apply.

averagedatahoarder

@alincupunct said:

@averagedatahoarder said:

@SilverCreek said: As previously stated, we have offered Leon a refund on multiple occasions

*not a full refund, and not in the original payment method

Terms and conditions may apply.

Next its gonna be account credit that expires after 30 days 🫠

LEBUserJoe

@SilverCreek said:

@leon10 said:
Update:

After I made this post, they offered me a partial refund, which I declined. I preferred taking the temporary server over losing money on a partial refund.

However, when I logged into their portal, I discovered that the temporary server was in a different location from the one I originally requested. So, during the entire time they were preparing this temporary server, which took over two weeks, not once did they think to ask me whether a different location would be acceptable. Instead, I had to find out on my own.

I rejected the temporary server because the location is extremely important to me. The main reason I paid $2,000 for this server in the first place is the location. Otherwise, I could easily get similar specs from another provider for around $700.

I then tried once again to get a refund in crypto, the same way I originally paid them, but they refused. They simply won't issue a crypto refund under any circumstances.

At that point, I told them to forget about the refund. Since everything apparently has to be done on their terms, I just want the original server I paid for. Nothing else.

And guess what? It's now been an entire week since my last message, and they haven't responded.

After more than two months of waiting, multiple failed promises, an unsuitable temporary server, and a refused refund, I'm still left with absolutely nothing. Honestly, I don't know what else I'm supposed to do at this point.

Hi Leon,

As previously communicated by our staff, we have made the following accommodations available to you:

1. A refund through PayPal, wire transfer, Wise, ACH, or an international bank transfer.

2. A temporary replacement machine, provided at no additional cost.

You declined both options.

You have also indicated that the location was a specific requirement. However, this omits an important part of the original discussion: you explicitly stated that the location was flexible, provided latency to the two IP addresses you supplied (both Facebook-owned IPs) remained low. While your original ticket primarily requested Ashburn, the subsequent discussion made it clear that latency was the determining factor rather than the specific location itself.

We have made repeated attempts to find a mutually acceptable resolution, including offering both a refund and a temporary replacement machine. Unfortunately, you have declined each of the alternatives presented to you. It is also worth noting that your position only became explicitly "non-negotiable" after this public thread was posted.

Despite this, we have continued to engage with you in good faith through your support ticket and have remained willing to work toward a resolution. However, when every available alternative is declined, there is understandably very little further we can offer.

To reiterate, the following options were once again communicated to you through your support ticket:

We have provided options to remedy the issue at hand:

1. A temporary server with better specs than your original order.
2. A partial refund via PayPal or wire transfer since you declined the temporary server and our payment processor does not do refunds via crypto.
3. A donation of the partial refund to charity since you declined to allow us to refund you via PayPal or wire transfer.

At all stages, you have declined everything. We have tried to work with you in good faith numerous times. It is becoming very clear that there is no clean resolution as despite our efforts you have refused every available solution. If you are to decline the temporary system, and decline the refund offered to you, there is no other solution but to wait for the original order to be completed. 

I do recall your use case for the machine was scraping, and your requirement was not based on location however based on latency to two IP addresses - noting that you provided us IPv4 addresses however your LOA was specific just for IPv6. I also see in your ticket you never asked for a test based on IPv6, which strikes me as unusual if you were intending to scrape to an IPv4 address from IPv6 which is merely incompatible.

At the end of the day, you were provided a suitable temporary machine at an equal or better specification, on the house, with zero cost associated with it, until the completion as previously discussed. The equal machine being one of our standard builds which we produced, brand new, within 14 days of the acceptance of the temporary machine.

At your business scale who ever runs this LEB account is not media / PR trained, you are further insutling everyone's mental capacity.

It's pointed out by 10's of people in this thread alone and yet you ignore, you offered all refund methods bar the one he paid with. You accept no KYC crypto payments refund them in that manner or change your policies. This is not a "ToS" refund me clause, it's you failing to provide service.

As stated above, you know well he doesn't want to give up his real information or accept refund in this manner (Offering it also, is tandermount to money-laundering rather than refunding the crypto)

Your "replacement" server you keep insisting was offered, even if he did initially say the location was flexible that was over 50 days ago where the replacement server should have already been delivered it's beyond clear at this stage the customers wants nothing else than a refund or the exact server agreed on anything else is not good enough and I agree it's been to long to try justify it with any other means.

I don't care if you have personally stroked his ego every morning, he hasn't got what he paid for refund.

Finally your refund is not a refund, partial is insulting having customer take even 1% of the costs when he has received nothing of value within a reasonable time-frame is insulting. I've had smaller businesses than you offer me more value than my purchase when being refunded not less. The fact you won't even in this very extreme circumstance shows your tactics on display refund to charity? are you kidding me you can go through all that manual effort, yet can't (Unwilling) refund off other crypto payments, to re-buy it if it's auto-converted who do you think this convinces?

rpqu

@forest don't miss

averagedatahoarder

@LEBUserJoe said:

@SilverCreek said:

@leon10 said:
Update:

After I made this post, they offered me a partial refund, which I declined. I preferred taking the temporary server over losing money on a partial refund.

However, when I logged into their portal, I discovered that the temporary server was in a different location from the one I originally requested. So, during the entire time they were preparing this temporary server, which took over two weeks, not once did they think to ask me whether a different location would be acceptable. Instead, I had to find out on my own.

I rejected the temporary server because the location is extremely important to me. The main reason I paid $2,000 for this server in the first place is the location. Otherwise, I could easily get similar specs from another provider for around $700.

I then tried once again to get a refund in crypto, the same way I originally paid them, but they refused. They simply won't issue a crypto refund under any circumstances.

At that point, I told them to forget about the refund. Since everything apparently has to be done on their terms, I just want the original server I paid for. Nothing else.

And guess what? It's now been an entire week since my last message, and they haven't responded.

After more than two months of waiting, multiple failed promises, an unsuitable temporary server, and a refused refund, I'm still left with absolutely nothing. Honestly, I don't know what else I'm supposed to do at this point.

Hi Leon,

As previously communicated by our staff, we have made the following accommodations available to you:

1. A refund through PayPal, wire transfer, Wise, ACH, or an international bank transfer.

2. A temporary replacement machine, provided at no additional cost.

You declined both options.

You have also indicated that the location was a specific requirement. However, this omits an important part of the original discussion: you explicitly stated that the location was flexible, provided latency to the two IP addresses you supplied (both Facebook-owned IPs) remained low. While your original ticket primarily requested Ashburn, the subsequent discussion made it clear that latency was the determining factor rather than the specific location itself.

We have made repeated attempts to find a mutually acceptable resolution, including offering both a refund and a temporary replacement machine. Unfortunately, you have declined each of the alternatives presented to you. It is also worth noting that your position only became explicitly "non-negotiable" after this public thread was posted.

Despite this, we have continued to engage with you in good faith through your support ticket and have remained willing to work toward a resolution. However, when every available alternative is declined, there is understandably very little further we can offer.

To reiterate, the following options were once again communicated to you through your support ticket:

We have provided options to remedy the issue at hand:

1. A temporary server with better specs than your original order.
2. A partial refund via PayPal or wire transfer since you declined the temporary server and our payment processor does not do refunds via crypto.
3. A donation of the partial refund to charity since you declined to allow us to refund you via PayPal or wire transfer.

At all stages, you have declined everything. We have tried to work with you in good faith numerous times. It is becoming very clear that there is no clean resolution as despite our efforts you have refused every available solution. If you are to decline the temporary system, and decline the refund offered to you, there is no other solution but to wait for the original order to be completed. 

I do recall your use case for the machine was scraping, and your requirement was not based on location however based on latency to two IP addresses - noting that you provided us IPv4 addresses however your LOA was specific just for IPv6. I also see in your ticket you never asked for a test based on IPv6, which strikes me as unusual if you were intending to scrape to an IPv4 address from IPv6 which is merely incompatible.

At the end of the day, you were provided a suitable temporary machine at an equal or better specification, on the house, with zero cost associated with it, until the completion as previously discussed. The equal machine being one of our standard builds which we produced, brand new, within 14 days of the acceptance of the temporary machine.

At your business scale who ever runs this LEB account is not media / PR trained, you are further insutling everyone's mental capacity.

It's pointed out by 10's of people in this thread alone and yet you ignore, you offered all refund methods bar the one he paid with. You accept no KYC crypto payments refund them in that manner or change your policies. This is not a "ToS" refund me clause, it's you failing to provide service.

As stated above, you know well he doesn't want to give up his real information or accept refund in this manner (Offering it also, is tandermount to money-laundering rather than refunding the crypto)

Your "replacement" server you keep insisting was offered, even if he did initially say the location was flexible that was over 50 days ago where the replacement server should have already been delivered it's beyond clear at this stage the customers wants nothing else than a refund or the exact server agreed on anything else is not good enough and I agree it's been to long to try justify it with any other means.

I don't care if you have personally stroked his ego every morning, he hasn't got what he paid for refund.

Finally your refund is not a refund, partial is insulting having customer take even 1% of the costs when he has received nothing of value within a reasonable time-frame is insulting. I've had smaller businesses than you offer me more value than my purchase when being refunded not less. The fact you won't even in this very extreme circumstance shows your tactics on display refund to charity? are you kidding me you can go through all that manual effort, yet can't (Unwilling) refund off other crypto payments, to re-buy it if it's auto-converted who do you think this convinces?

100% agree, if anything Terabit should refund OP more than he paid for wasting his time and depriving him of a server for multiple months. If I was OP this would be incredibly harmful to my business to have it pan out this way

LEBUserJoe

@averagedatahoarder said:

@LEBUserJoe said:

@SilverCreek said:

@leon10 said:
Update:

After I made this post, they offered me a partial refund, which I declined. I preferred taking the temporary server over losing money on a partial refund.

However, when I logged into their portal, I discovered that the temporary server was in a different location from the one I originally requested. So, during the entire time they were preparing this temporary server, which took over two weeks, not once did they think to ask me whether a different location would be acceptable. Instead, I had to find out on my own.

I rejected the temporary server because the location is extremely important to me. The main reason I paid $2,000 for this server in the first place is the location. Otherwise, I could easily get similar specs from another provider for around $700.

I then tried once again to get a refund in crypto, the same way I originally paid them, but they refused. They simply won't issue a crypto refund under any circumstances.

At that point, I told them to forget about the refund. Since everything apparently has to be done on their terms, I just want the original server I paid for. Nothing else.

And guess what? It's now been an entire week since my last message, and they haven't responded.

After more than two months of waiting, multiple failed promises, an unsuitable temporary server, and a refused refund, I'm still left with absolutely nothing. Honestly, I don't know what else I'm supposed to do at this point.

Hi Leon,

As previously communicated by our staff, we have made the following accommodations available to you:

1. A refund through PayPal, wire transfer, Wise, ACH, or an international bank transfer.

2. A temporary replacement machine, provided at no additional cost.

You declined both options.

You have also indicated that the location was a specific requirement. However, this omits an important part of the original discussion: you explicitly stated that the location was flexible, provided latency to the two IP addresses you supplied (both Facebook-owned IPs) remained low. While your original ticket primarily requested Ashburn, the subsequent discussion made it clear that latency was the determining factor rather than the specific location itself.

We have made repeated attempts to find a mutually acceptable resolution, including offering both a refund and a temporary replacement machine. Unfortunately, you have declined each of the alternatives presented to you. It is also worth noting that your position only became explicitly "non-negotiable" after this public thread was posted.

Despite this, we have continued to engage with you in good faith through your support ticket and have remained willing to work toward a resolution. However, when every available alternative is declined, there is understandably very little further we can offer.

To reiterate, the following options were once again communicated to you through your support ticket:

We have provided options to remedy the issue at hand:

1. A temporary server with better specs than your original order.
2. A partial refund via PayPal or wire transfer since you declined the temporary server and our payment processor does not do refunds via crypto.
3. A donation of the partial refund to charity since you declined to allow us to refund you via PayPal or wire transfer.

At all stages, you have declined everything. We have tried to work with you in good faith numerous times. It is becoming very clear that there is no clean resolution as despite our efforts you have refused every available solution. If you are to decline the temporary system, and decline the refund offered to you, there is no other solution but to wait for the original order to be completed. 

I do recall your use case for the machine was scraping, and your requirement was not based on location however based on latency to two IP addresses - noting that you provided us IPv4 addresses however your LOA was specific just for IPv6. I also see in your ticket you never asked for a test based on IPv6, which strikes me as unusual if you were intending to scrape to an IPv4 address from IPv6 which is merely incompatible.

At the end of the day, you were provided a suitable temporary machine at an equal or better specification, on the house, with zero cost associated with it, until the completion as previously discussed. The equal machine being one of our standard builds which we produced, brand new, within 14 days of the acceptance of the temporary machine.

At your business scale who ever runs this LEB account is not media / PR trained, you are further insutling everyone's mental capacity.

It's pointed out by 10's of people in this thread alone and yet you ignore, you offered all refund methods bar the one he paid with. You accept no KYC crypto payments refund them in that manner or change your policies. This is not a "ToS" refund me clause, it's you failing to provide service.

As stated above, you know well he doesn't want to give up his real information or accept refund in this manner (Offering it also, is tandermount to money-laundering rather than refunding the crypto)

Your "replacement" server you keep insisting was offered, even if he did initially say the location was flexible that was over 50 days ago where the replacement server should have already been delivered it's beyond clear at this stage the customers wants nothing else than a refund or the exact server agreed on anything else is not good enough and I agree it's been to long to try justify it with any other means.

I don't care if you have personally stroked his ego every morning, he hasn't got what he paid for refund.

Finally your refund is not a refund, partial is insulting having customer take even 1% of the costs when he has received nothing of value within a reasonable time-frame is insulting. I've had smaller businesses than you offer me more value than my purchase when being refunded not less. The fact you won't even in this very extreme circumstance shows your tactics on display refund to charity? are you kidding me you can go through all that manual effort, yet can't (Unwilling) refund off other crypto payments, to re-buy it if it's auto-converted who do you think this convinces?

100% agree, if anything Terabit should refund OP more than he paid for wasting his time and depriving him of a server for multiple months. If I was OP this would be incredibly harmful to my business to have it pan out this way

I think it's sad due to this thread I truly dropped my VDS rentals with them, disgusting behaviour at this level. You put right LEB SEO is strong AI will start to mention this thread to potential customers on google search.

To purposely stretch this, refuse, and lie in a thread around it just looks awful and because it is awful. I think the majority of owners in this situation would find a way to refund crypto. Not saying it's normal for then or wouldnt be hassle but you've wasted months of this mans life do you not understand? @SilverCreek

It might be extreme but i've had multiple members pass away from cancer over the last few years, technical people imagine you delayed there $2000 in this manner. is it this situation no? but you clearly need your eyes opening taking 2,000 off someone and delaying this way is not okay. You have no idea of this mans position he could be rich, or not. His country might not allow crypto re-buying at this level could costs 10's of % depending on the source you do not know this person and demanding the impossible on purpose to keep his money is so wrong.

EndlessGravity

I'm starting to feel like whoever is managing provider tags on this forum is completely spineless.

We've seen providers like @antonpa get their provider tag stripped because of 3-4 loud users paying less than $7 per month using the forum to pressure them into responding to tickets.

Before that we've seen @Calin take people's money (cryptocurrency) and not deliver while lying, misrepresenting and delaying - not once, but twice. Only after the second, much larger $20k incident at iHostArt turned into a 10-page ceremony on this forum, his provider tag was finally flagged.

Now we've got another case of @SilverCreek pretending to be stupid but basically applying the same method to pocket money for delivering nothing.

For the record, this is fraud in the inducement. @Calin promised to refund if it came to any KYC issues, that turned out to be a complete misrepresentation. Now @SilverCreek is talking about sending his customer's money to a charity instead of refunding him OR delivering on the original agreement.

Whoever manages provider tags on this forum, you need a reality check. At this point it looks like a lucrative endeavor to buy an US LLC, setup WHCMS selling dedicated servers for cryptocurrency, buy a provider tag on here and then steal people's money with the cryptocurrency/shotgun KYC playbook.

Either way, @Calin traded his reputation for $20k, @SilverCreek is giving it away for just $2k apparently. I suppose some providers on here just have terrible margins when taking and withholding those laughable amounts is worth the reputation risk in the first place.

MikeA

@EndlessGravity said: I'm starting to feel like whoever is managing provider tags on this forum is completely spineless.

A provider tag doesn't mean anything - it's just a way to create sales posts on the forum. Anyone can get one if they pay.

s0n1c

@zed said:
i reckon that's the gimmick right, they know the guy doesn't want to give up the dox else he would have paid via paypal or whatever to begin with, so offer the refund that way knowing he'll decline.

and yea i forgot these were the guys with the bizarre enzonix takeover with migrations to random unrelated locations on ultra shit hardware.

none of this is a good look and the explanations just make it look worse.

yep, these are the dudes who did that takeover. the transition was hot dogshit.

i was paying around $125/year for a 9900x vps and after the takeover, i was downgraded to a fucking ancient ass xeon.

What pissed me off the most was the billing notification to renew the server.

s0n1c

This thread is one of the reasons Terabit and any of its subsidiaries are on my black friday list of providers I wont touch. Actually, in general not even BF only.

The shitty acquisition processes and this shitshow.

What I learned from SilverCreek is 3 things.

1. Hes a liar
2. He cant fulfil his promises
3. He cant take responsibility for shit

For number 2 though, im more lenient. I know shit can happen, but its the fact that he doesnt take responsibility for it that pisses me off.

To @SilverCreek

Youre always acquiring vps companies, but you refuse to refund a customer $2k.

Youre going to great lengths to fuck your rep up just for a measly 2k? Because you dont want to refund the customer in crypto, and you dont wanna fully refund him (aka saving a few hundred dollars or whatever)? Is that really worth your rep? The client shouldnt even need to be arguing with you for a full refund. A competent provider would own up to their mistake and provide a FULL REFUND.

I wouldnt be surprised you hikes prices or randomly swaps black friday hardware for dogshit when it fails or something. Cause thats shit youve already done.

snowman11

@SilverCreek said:
I won't be engaging further in this thread, we reached out to Leon already via his ticket to offer him a partial refund and did not reply to it, instead replying in this thread despite reading the ticket and ignoring it.

I will again say that we were communicative with Leon, he did not have any issue with it. He acknowledged it the entire way. We offered him the free server, he chose to decline it until he spoke with Maggie and accepted it, we began it's provisioning lifecycle per our standard ETA. In our ticket with him we offered him a dual Silver as his replacement machine, but after internal review on the same day he accepted the replacement offer and keeping with our policies we decided to upgrade his replacement to a beefier machine - again free of charge - until his RMA is completed.

Not that we need to publish it, but he's received a brand new 9950X-192G as his replacement machine - again on the house - until we receive the RMA'd CPU, all within our standard 14 day ETA from when he accepted the free replacement system.

Free? He paid you 2k its not his fault you cant keep your promises. Just refund the guy in full all these excuses youre coming up with is not the customers fault its entirely yours and for the future stop selling or accepting money when you clearly cant provide the services ordered.

cloromorpho

Lol what a shit show. I though Terabit was a serious company.

iceman

@SilverCreek

52 days, $2,000 paid, and the original server still hasn't been delivered. And now you expect the customer to accept a partial refund because YOU incurred hardware costs?

Are you serious?

Your defective hardware, supplier delays, RMAs, and internal expenses are entirely YOUR responsibility. Why should the customer financially compensate you for your inability to deliver what you sold?

The customer didn't agree to finance your hardware purchases or absorb your business losses. He paid for a dedicated server, not a collection of excuses.

Offering a partial refund after failing to deliver the agreed service is ridiculous. Take responsibility, absorb your own costs, and refund the customer the full $2,000.

This should never have needed a public thread in the first place.

Just many other here, you are on my blacklist from now on!

default

@cloromorpho said:
Lol what a shit show. I though Terabit was a serious company.

Yes. It was...

x0x0x

@EndlessGravity said: I'm starting to feel like whoever is managing provider tags on this forum is completely spineless.

Who said they were even managed in the first place? It's just a tag for selling on the forum, provided one is happy to pay for it. If a provider misbehaves, a few people barking up the right tree long enough can usually get someone to start pushing buttons. You just need to figure out which tree to bark at, how to bark, and how long to keep barking before someone finally decides to do something about it

default

@x0x0x said:

@EndlessGravity said: I'm starting to feel like whoever is managing provider tags on this forum is completely spineless.

Who said they were even managed in the first place? It's just a tag for selling on the forum, provided one is happy to pay for it. If a provider misbehaves, a few people barking up the right tree long enough can usually get someone to start pushing buttons. You just need to figure out which tree to bark at, how to bark, and how long to keep barking before someone finally decides to do something about it

johndeo983

Calin got 54 pages of drama, but this shit died after two.

At least Calin put some effort into lying to us with the bank stories and vegetable pallets stuck in customs.

@SilverCreek stole 2k and couldn't even be bothered to write his own excuses.

Just lazy

https://lowendtalk.com/discussion/197526/calin-ihostart-com-took-our-22-5k-and-scamming-us/p1

lowprofile

@cloromorpho said:
Lol what a shit show. I though Terabit was a serious company.

Shit, i was going to order a 9950x server, but somehow just had to get my daily dope here and saw this post. and I see it is in "pre-order" - No way i am gonna touch it. Thanks for heads up!

x0x0x

Care to weigh in @wdmg ?

default

Terabit was one of those providers who offered great fun on megathreads and great deals during past events. It is sad to see it turn like this. I was expecting it to grow its customer base beyond LET origins and not get stuck over a big order, so much they can't make a full refund. I was also expecting to not see any drama until Black Friday — I was wrong.

EndlessGravity

@x0x0x said:

@EndlessGravity said: I'm starting to feel like whoever is managing provider tags on this forum is completely spineless.

Who said they were even managed in the first place? It's just a tag for selling on the forum, provided one is happy to pay for it. If a provider misbehaves, a few people barking up the right tree long enough can usually get someone to start pushing buttons. You just need to figure out which tree to bark at, how to bark, and how long to keep barking before someone finally decides to do something about it

I understand what you're saying and my observation is probably frustration directed at someone who doesn't even exist. Still I'd like to think that people would agree with the point I tried to raise: sometimes providers get their provider tag taken away for something much less significant than this; while @Calin was on a leash loose enough to almost produce enough drama for Netflix to buy the rights to it. And this thread is a repeat of the pattern we've seen from @Calin.

stable_genius

@s0n1c said:
This thread is one of the reasons Terabit and any of its subsidiaries are on my black friday list of providers I wont touch. Actually, in general not even BF only.

The shitty acquisition processes and this shitshow.

What I learned from SilverCreek is 3 things.

1. Hes a liar
2. He cant fulfil his promises
3. He cant take responsibility for shit

For number 2 though, im more lenient. I know shit can happen, but its the fact that he doesnt take responsibility for it that pisses me off.

To @SilverCreek

Youre always acquiring vps companies, but you refuse to refund a customer $2k.

Youre going to great lengths to fuck your rep up just for a measly 2k? Because you dont want to refund the customer in crypto, and you dont wanna fully refund him (aka saving a few hundred dollars or whatever)? Is that really worth your rep? The client shouldnt even need to be arguing with you for a full refund. A competent provider would own up to their mistake and provide a FULL REFUND.

I wouldnt be surprised you hikes prices or randomly swaps black friday hardware for dogshit when it fails or something. Cause thats shit youve already done.

He runs rigged giveaways

He threatens LowEndTalk with Lawsuit

Curtis Gervais, is a general all round crook.