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PulsedMedia Terminated My Account in Retaliation for Seeking Support

135

Comments

  • @dbadude said:

    @op23 said:

    @dbadude said:
    I don't think its fair to cancel a one person provider because he uses ai in support.

    I don’t think it’s fair to dumb down something terrible to something very innocent either. Just using AI is one thing, having it define your service to the point it affects customer support is another.

    Cancelling a provider because of some dispute is lame.

    You keep demonstrating that you're not understanding the situation. If a customer runs into an issue that the AI can't solve it, there's no solution coming. There's no escalation to a human to resolve the issue. It's actually considered hostile to try and get issue resolved.

  • @tzuli said:
    OP has been very reasonable and respectful. @pulsedmedia targeted and scammed him simply for making a mundane LET post

    @jbiloh I hope you're getting more than $200 from this scum. It does more damage than you might realize

    Typical example of failed lowendtalk validation

    Thanked by 2gbzret4d tzuli
  • op23op23 Member

    @dbadude said:

    @op23 said:

    @dbadude said:
    I don't think its fair to cancel a one person provider because he uses ai in support.

    I don’t think it’s fair to dumb down something terrible to something very innocent either. Just using AI is one thing, having it define your service to the point it affects customer support is another.

    Cancelling a provider because of some dispute is lame.

    PM being crappy isn’t anything new if you were using seed boxes since 2012. They haven’t improved despite adopting the slop and spamming the forum. Other good seedbox providers just don’t give a damn about here, so you guys who defend them probably think they are doing something big lol.

  • @PulsedMedia said:

    • Server Failed on September 27th
    • Three remote power cycles did not bring it back.
    • When an MD unit fails, we replace it. If no replacement unit is available, the last paid month is refunded to credit fully, even if mostly used. Dedicated servers are non refundable, always. Same rules for everyone.
    • Credit took longer than it should have; This is now fixed.

    Account was closed for repeatedly attempting to go around ticket queue and support processes, including DMs. Not the first time. Certainly won't be the last time if rewarded by constant attention or special treatment.

    We part our ways with customers who try to get special treatment. Including cases of misleading statements. Support goes through ticketing, for every customer. No exceptions. We have been doing this since 2010, and many of our customers from that first year are still with us.

    Tickets only. No exceptions. Same rules since 2010.

    Refund it to the to the original payment method, as required by the EU

    For all people who are interested in seedboxes go with bytesized hosting, they are pretty reliable not like this spammy host

  • @op23 said:
    ...
    PM being crappy isn’t anything new if you were using seed boxes since 2012. They haven’t improved despite adopting the slop and spamming the forum. Other good seedbox providers just don’t give a damn about here, so you guys who defend them probably think they are doing something big lol.

    that doesn't excuse on holding money while locking out from account access tho?
    be crappy all you want, don't steal shit and expect 0 consequences

    Thanked by 1OpaqueRegistrant
  • s0n1cs0n1c Member
    edited October 30

    @nikio said:
    I am not sure why anyone is surprised and/or complaining. This provider's entire reputation on reddit is of a seedbox provider who operates under the expectation that if you need his services, you aren't going to bring official attentino (chargebacks/lawsuits/etc). Ergo great as long as the service works; you're up shitVaimmomommom Creek if things don't work. End of story.

    It's like begging for a refund from a torrent site or usenet indexer directly. Your money has been laundered before you filled out the registration captcha.

    at least other seedbox sites have better morals. torbox gave random people lifetime memberships for feet pics in exchange. (im being serious)

    oh, and they have human support too.

    Thanked by 3op23 forest CheepCluck
  • @averagedatahoarder said:

    @LEBUserJoe said:

    @LEBUserJoe said:
    Straight fuck the little rat that runs that, becoming MXRoute can't say anything bad about his shit tactics or he cries.

    if I get 5 "thanks" I will make an automated bot, to abuse his AI services :)

    This will be honored.

    Sounds like a fun project

    How to donate?

  • op23op23 Member

    @ScreenReader said:

    @op23 said:
    ...
    PM being crappy isn’t anything new if you were using seed boxes since 2012. They haven’t improved despite adopting the slop and spamming the forum. Other good seedbox providers just don’t give a damn about here, so you guys who defend them probably think they are doing something big lol.

    that doesn't excuse on holding money while locking out from account access tho?
    be crappy all you want, don't steal shit and expect 0 consequences

    Sure, I’m just replying to vaina whatever the crap it is defending their master lol.

    And crappy host is definitely going to pull that move btw.

  • @WebProject said:

    @tzuli said:
    OP has been very reasonable and respectful. @pulsedmedia targeted and scammed him simply for making a mundane LET post

    @jbiloh I hope you're getting more than $200 from this scum. It does more damage than you might realize

    Typical example of failed lowendtalk validation

    200$ are more worth than anything. Biloh bucks are biloh bucks

    Thanked by 1WebProject
  • This host should have never been validated. It was just as bad last year when I tried it. Everything is always broken, support tickets are ignored, I have no idea why it's still on LET.....

    Thanked by 1OpaqueRegistrant
  • equalzequalz Member
    edited October 30

    Will provider be banned? Doubt. Drama is clicks, clicks is money, let owner wants money, this overrides all

    Thanked by 1OpaqueRegistrant
  • Atleast you're not permanently banned. Just hang on til 2076 to use your account credit. :smile:
    The eternal slopnician might be improved by then.
    Just hang tight.

    Thanked by 2gbzret4d Obelous
  • LeviLevi Veteran

    Plot twist: vainamoinen took over the project and humans are only blue colar workers, who just clean dust from the floor.

  • jbilohjbiloh Administrator, Veteran
    edited October 30

    @PulsedMedia I know you love pinging me to talk about how you believe you're shadow banned due to your use of AI on LowEndTalk - hint: you're not.

    Now I get to ping you to say take care of your business and make this right already. We are waiting.

  • @TimboJones said:

    @dbadude said:

    @op23 said:

    @dbadude said:
    I don't think its fair to cancel a one person provider because he uses ai in support.

    I don’t think it’s fair to dumb down something terrible to something very innocent either. Just using AI is one thing, having it define your service to the point it affects customer support is another.

    Cancelling a provider because of some dispute is lame.

    You keep demonstrating that you're not understanding the situation. If a customer runs into an issue that the AI can't solve it, there's no solution coming. There's no escalation to a human to resolve the issue. It's actually considered hostile to try and get issue resolved.

    i do understand the situation, the client could't escalate so now we are talking about it. Hahahaha, i think i get out of the loop now. This doesnt help at all.

  • semanseman Member

    @jbiloh said:
    @PulsedMedia I know you love pinging me to talk about how you believe you're shadow banned due to your uss of AI on LowEndTalk - hint: you're not.

    Now I get to ping you to say take care of your business and make this right now already. We are waiting.

    still want giving chance?how many victim u want to wait?

    just ban already

    Thanked by 1OpaqueRegistrant
  • jcn50jcn50 Member
    edited October 30

    @jbiloh said: Now I get to ping you to say take care of your business and make this right now already. We are waiting.

    @PulsedMedia : where are you?... Are you going to calm down now and provide proper support WITHOUT banning customers that do not abuse/infringe your ToS? Will you remove the ban of the OP?

  • FritzFritz Veteran

    People are so sensitive to Ai nowadays.

  • @Fritz said:
    People are so sensitive to Ai nowadays.

    yeah crazy. Ai is the new isis

  • @Fritz said: People are so sensitive to Ai nowadays.

    Sensitive? You clearly haven't got yet shitty AI support agent that don't let you speak with real people.

    Thanked by 1tentor
  • FritzFritz Veteran

    @TheGreatOakley said:

    @Fritz said: People are so sensitive to Ai nowadays.

    Sensitive? You clearly haven't got yet shitty AI support agent that don't let you speak with real people.

    Okay bro.

    IMO, Ai helps him offer low price, right?

    His service is definitely not for all market.

  • jbilohjbiloh Administrator, Veteran

    @jcn50 said:

    @jbiloh said: Now I get to ping you to say take care of your business and make this right now already. We are waiting.

    @PulsedMedia : where are you?... Are you going to calm down now and provide proper support WITHOUT banning customers that do not abuse/infringe your ToS? Will you remove the ban of the OP?

    We're looking at this thread.

  • LEmeINalrLEmeINalr Member
    edited October 30

    Since someone mentioned the lack of seedbox providers on LET, I would like to put forward a recommendation for an amazing seedbox provider from EU: Hosting By Design.

    I have used their service since before the rebrand and I actually recommend them not just cus I use them currently but because that dude is a swell of a human and someone I can call a friend. Do note that he is on the forum but doesn't advertise his offerings here because a majority of the lowend crowd are unbearably toxic so I reckon its better to have business through word of mouth instead of having the headache that comes from here for a provider (I am sure even hostbilby or oloke must have had faced some nuisance from some special folks when offering stuff here).

    There's also ultra (from SG) and their co owner here who frequents the site and their service is also good for people who need a bit of hand holding and prefer gui over cli.

    TBT these 2 are at the pinnacle of shared seedbox providers currently with HBD edging it out for me because of his personality.

    HBD might run their famous BF discounts from the 2nd or 3rd week of Nov. Good time to onboard or even upgrade. :wink:

  • semanseman Member

    @LEmeINalr said:
    Since someone mentioned the lack of seedbox providers on LET, I would like to put forward a recommendation for an amazing seedbox provider from EU: Hosting By Design.

    I have used their service since before the rebrand and I actually recommend them not just cus I use them currently but because that dude is a swell of a human and someone I can call a friend. Do note that he is on the forum but doesn't advertise his offerings here because a majority of the lowend crowd are unbearably toxic so I reckon its better to have business through word of mouth instead of having the headache that comes from here for a provider (I am sure even hostbilby or oloke must have had faced some nuisance from some special folks when offering stuff here).

    There's also ultra (from SG) and their co owner here who frequents the site and their service is also good for people who need a bit of hand holding and prefer gui over cli.

    TBT these 2 are at the pinnacle of shared seedbox providers currently with HBD edging it out for me because of his personality.

    HBD might run their famous BF discounts from the 2nd or 3rd week of Nov. Good time to onboard or even upgrade. :wink:

    ONLY AVAILABLE TO EXISTING CLIENTS

    but damn their vps sg really give high bandwidth

  • LeviLevi Veteran

    @jbiloh said:

    @jcn50 said:

    @jbiloh said: Now I get to ping you to say take care of your business and make this right now already. We are waiting.

    @PulsedMedia : where are you?... Are you going to calm down now and provide proper support WITHOUT banning customers that do not abuse/infringe your ToS? Will you remove the ban of the OP?

    We're looking at this thread.

    He/she/it doesn’t give a damn.

    Thanked by 1tux
  • zedzed Veteran

    @LEmeINalr said: TBT these 2 are at the pinnacle of shared seedbox providers currently with HBD edging it out for me because of his personality.

    don't forget to check your favorite private trackers for special deals that often help the tracker too.

  • @rogerwilco said:
    LET deserves a better resident app hosting (seedbox) provider. This is the last community I'm aware of that hasn't outted PM.

    Someone needs to invite ultra.cc to the forum.

    Thanked by 1Obelous
  • @TheGreatOakley said:

    @rogerwilco said:
    LET deserves a better resident app hosting (seedbox) provider. This is the last community I'm aware of that hasn't outted PM.

    Someone needs to invite ultra.cc to the forum.

    @Enon ;)

  • @seman said: ONLY AVAILABLE TO EXISTING CLIENTS

    but damn their vps sg really give high bandwidth

    I am all for holding people accountable to their words but let's not perpetuate false narratives. The discount only applies for new purchases, as it has for the past 3 or so years, but it doesn't invalidate new customers from accessing said offer. Wouldn't it be extremely dumb for any business to NOT take in new clientele during BF sales?

    TERMS AND CONDITIONS:
    The code is valid for new purchases only, it cannot be applied to existing products!
    1.1: If you have ordered on the 12th we'll make an exception for this, please submit a ticket.

    2: Existing clients are welcome to signup for the BF promotion, please however be aware of the below.
    2.1- We will not provide migration assistance from your existing package!
    2.2 - We will not provide a refund for remaining periods on your existing package!

    This were the terms from their most recent sale. The only thing that's going to change this year is that there will be no sales on dedicated servers this time around which is a bummer but seeing the current market, I don't fault them.

    @zed said: don't forget to check your favorite private trackers for special deals that often help the tracker too.

    Valid point and that's needed as trackers run on donations though I like donating to the tracker directly instead of having them getting a small cut from a 3rd party provider. Plus I'm pretty sure almost everyone on LET knows their way around crypto so direct donations won't be a hurdle for us.

    Also, might just be me but if I see a seedbox provider having to directly attach themselves to a tracker tells me a lot about their service (or lack thereof) making me avoid them :lol:

  • @TheGreatOakley said:

    @rogerwilco said:
    LET deserves a better resident app hosting (seedbox) provider. This is the last community I'm aware of that hasn't outted PM.

    Someone needs to invite ultra.cc to the forum.

    Ultra.cc is the only seedbox provider I recommend. In my experience it just works, no drama and decent prices.

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