All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Advin Servers rolling out new Control Panel & Customer Portal named Ascienth.
The previous Control Panel were named Convoy. Which is also nice.
Dear ,
We are announcing some important changes to our billing portal and control panel systems. Please read this email in full, as it includes important changes that may impact your account.
We have been working on introducing a brand new control panel (Ascienth), which is now accessible at https://console.advinservers.com. This serves as a central hub where you can manage virtual private servers, create support tickets, pay invoices, add account credit, and more.
Important Alert
Website hosting plans, dedicated server plans, and software licenses will only be available from our legacy billing portal (https://clients.advinservers.com) until further notice, and will not yet be migrated to or accessible from our new console. If you have a website hosting, dedicated server, or software license subscription, you will not be subject to the deadline below and will be able to log into the legacy billing portal until further notice (we will send out emails at a later time).
If you are solely a virtual private server customer, please make sure that you are able to log in to the new portal at https://console.advinservers.com and that you have no trouble accessing it by November 1st, 2026. Once this deadline passes, you will no longer be able to log into the legacy billing portal. You will still have access to legacy payment methods, including Stripe, PayPal, and NowPayments (select accounts), for the foreseeable future, and you will soon be able to manage these payment methods in the new portal.
Account Credit Autopay
By default, all services have been set to automatically renew using account credit. If you would like to disable this, please access your virtual private server at https://console.advinservers.com, click on the server, and navigate to the Billing tab. Make sure that the slider to enable account credit usage is turned off.
If you have a lot of servers, you can change this setting in bulk by selecting your servers and clicking on the "Change Autopay" button.
Ordering a Virtual Private Server
Please note that virtual private servers must now be ordered through the new portal (https://console.advinservers.com) and can no longer be ordered through the legacy client area (https://clients.advinservers.com).
To order a virtual private server, floating IP address, or another service through the new console, you will need to deposit account credit first and then use those funds toward a service. There is a chance that those funds could be used to pay an existing overdue or unpaid invoice if the service related to that invoice has autopay from account credit enabled (see above on how to disable it).
Security Updates
We now enforce account verification when signing in. If you are signing in from a new IP address or device, you may be asked to enter a verification code sent to your email. Please make sure that your email address is always up to date. Alternatively, you can enable 2FA (TOTP) authentication, which skips the need for email verification.
If you had a sub-user attached to your billing portal account, you will need to re-add them in the new console. The advantage of the new console is that you can add users with much more granular permissions and assign roles to them. Please see our documentation here.
If you need to change your email address, you can do so through the new portal here.
Stock Notifications
If you would like to receive stock notifications for any virtual private server or dedicated server products, please take a look at our new website here and click "Notify me" at the top right of either the VPS or Dedicated Server tab.
We will soon be retiring our ticket-based stock notification system in favor of this new system. Existing stock notifications for VPS products may not work properly until we port them over to the new system.
Feedback
If you have feedback about our new portal, please open a ticket about it. We can sometimes make changes that better cater to your use case and resolve issues that you may have identified.
We recommend that you take a look at our documentation here. We are working on adding more articles over the upcoming weeks.
Thank you for choosing Advin Servers!
Comments
Congrats @Advin
@advinservers = 🐐
Our $6/year chess special is still there.
Waiting the promised free server for testing Ascienth.