The provider Ion Krypt should be avoided

Jack1001

You should steer clear of the provider Ion Krypt; they have absolutely no credibility.
1. They forcibly raised prices on promotional VPS plans (such as the "11.11" or "20.19" deals) before the billing cycle had even ended;
2. They provided only one or two days' notice;
3. They refused to refund the fees for the remaining portion of the billing cycle.
Where is the contractual integrity? Where is the trustworthiness? In short, this is a provider to avoid.

ScreenReader

they didnt active in this forum, also i bet you didn't read their TOS

• https://ion.krypt.asia/ seems to have link to https://krypt.asia/templates/lagom2/svg-custom/docs/2019-Master-Services-Agreement-Final-03252019.pdf

Price Increases. Except as specifically set forth in the Signed Order From, Company reserves the right to increase pricing at any time following expiration of the stated or applicable Term; provided, however, that notwithstanding anything contained herein (or in any SLA or Signed Order Form to the contrary), if any change in applicable law or regulation affects the delivery of Service (even if during the Term), Company may pass any increased costs through to Customer and Customer may terminate the affected Service without termination liability by delivering written notice to Company within 30 days.

sounds reasonable, why would you unsustainable deals.

1. They forcibly raised prices on promotional VPS plans (such as the "11.11" or "20.19" deals) before the billing cycle had even ended;

what's the problem here, did you must pay the difference to new pricing right away? or you have to wait for next invoice till you can see the new pricing?

tangying

The contract is still valid, but the VPS was forcibly terminated before the contract expiration date.

ScreenReader

@tangying said:
The contract is still valid, but the VPS was forcibly terminated before the contract expiration date.

now that's messed up, imo price hike only acceptable if it's on the next billing cycle

rpqu

@ScreenReader said:

@tangying said:
The contract is still valid, but the VPS was forcibly terminated before the contract expiration date.

now that's messed up, imo price hike only acceptable if it's on the next billing cycle

If they can't uphold the price, a pro-rata refund should be available, even if there's refund fees