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They didnt even bother to contact me about my renewal due this month so I guess that would have been renewed automatically at an increase of 40%
won't someone think of the poor support reps.
Ya this is not good.
Yes
This plan from 9/1/2025 has been revised, renewal now shows $15.75.
Only took a couple pages, woooo
Let’s ask the obvious
What % of renewals hit with this increase, I bet it’s a large portion of your customer base right?
Bet just a month or so after wouldn’t of made as much money seems coincidental the amount of users under renewal shortly.
The objectionable material here is, in the same post, they called the increasing price of new packages as false rumor but then in the very same post, they stated they have adjusted the price of those same packages.
It shows that they don't want to own any accountability otherwise, how can both be possible at the same time.
This lowers their gravity of claiming that people are toxic from this community since they can't admit their mistake in the first place also.
Starts to look more and more like desperation and they are in financial trouble.
There will be some super deals and prices will increase after some time again. Too many people still buy from such providers which have done this in the past so they will continue to do this. I won't buy anything from such providers.
How about the BF 2025 deals? My LET-BF-FS-EPYC-VDS-3GB plan was $45 every three years but now the renewal price is $72 every three years.
This text reads like a textbook example of a "bridge-burning" customer service response. While wrapped in the language of business necessity, the underlying tone is highly dismissive of customer loyalty.
Here are the specific ways this message implies they are actively hoping for customer churn to resell the resources, proving they care far more about the bottom line than retaining long-term clients:
The most blatant sign they want customers to leave is how they view a cancellation. Instead of seeing it as a loss, they see it as a financial opportunity:
"Resources from non-renewed services will be returned to inventory and made available at current market rates."
By explicitly stating that your departure frees up space to sell to someone else at a much higher price, they reveal their true incentive. They aren't trying to find a compromise; they are waiting for you to clear out so they can cash in.
There is absolutely no attempt at retention, negotiation, or grandfathering in a middle-ground rate.
"If these renewal rates no longer meet your budget, we completely understand... However, we will not continue offering services at pricing that no longer reflects today's operating costs."
A company that cares about its customers will often offer a tiered transition or a loyalty discount. Here, they are drawing a hard line in the sand, essentially saying, "Pay up or get out."
The tone turns passive-aggressive and condescending when addressing the customer's complaint about the price:
"If an increase of approximately $1–2 per month... is considered unacceptable 'Expensive as you say', we completely respect your decision not to renew."
By putting the customer's words in quotes and minimizing the increase as "only $1–2," they are minimizing the customer's financial perspective. It’s a tactical move to make the customer feel cheap for complaining, making it easier for the company to dismiss them.
The final sentence is the ultimate confirmation that they view the current customer as a liability and a new customer as an asset:
"...we would rather reallocate those resources to another customer who recognizes and appreciates the substantial discount..."
Saying they would "rather reallocate those resources to another customer" is as close as a business can get to saying, "We prefer someone else over you." They are framing the long-term customer as ungrateful ("who recognizes and appreciates") while assuming a new customer will be more compliant and profitable.
The Bottom Line
The company has calculated that the Customer Lifetime Value (LTV) of a legacy user is no longer worth the server rack space. Because they can flip your VPS to a new buyer for $30+/month instead of your $7.50/month, your churn is actually a win for their Q1 metrics. They aren't trying to save the relationship; they are pushing you out the door so they can rent your seat to a higher bidder.
Just letting you know how this thread actually reads, in case you didn't realize how what you wrote reads to others. What you say is not what you mean.
my 2 cents.
Cheers!
Thanks for the adjustment, i can confirm mine is like it was advertised in the Christmas sale thread..
If anyone is not happy with new $11.95/year price, i could take that vm from your hands, there is transfer fee of 15$ ill gladly pay it. Looking for UK/CA locations only. Thanks.
np that be $25/year next renewal, plus ur transfer fee’s…. epic deal you gonna be having yourself pick them all up please..
Hahahaha good luck with that as they don't want that kind of customer apparently
Thanks, Chat Gee Pee Tea
Because they can flip your VPS to a new buyer for $30+/month instead of your $7.50/month
Hahahahaha.....most certainly not as easy as it sounds, especially now that they have a sudden rep for up to 40% price rises.
Same here. All services now showing just a 5% increase which is not unreasonable.
Them blaming us for the clusterfuck they created themselves doesn't sit well with me though.
It wasn't just rumours. They adjusted the prices and sent out those emails. I don't think it's reasonable to put any blame on us.
You're clearly always at fault
Even you, Brutus?
Brother @gbzret4d, this is really not worth hanging your hat on!
People are crying over 50 cents a month and expect the provider to still staff support 24/7, pay remote hand to resolve network issues in minutes and so on.
Point me to a reliable provider with 4 EPYC cores, 4GB RAM, 45GB crazy fast disk, IPv4, 10G port for $22/yr? Let me know please if you're dropping yours and I'll gladly take it off your hands.
YABS of the 4 core $14/yr VPS that's now $22/yr:
`# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
Yet-Another-Bench-Script
v2026-05-11
https://github.com/masonr/yet-another-bench-script
## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ##
Wed Jul 1 09:32:57 PM UTC 2026
Basic System Information:
Uptime : 26 days, 1 hours, 26 minutes
Processor : AMD EPYC 7763 64-Core Processor
CPU cores : 4 @ 2445.406 MHz
AES-NI : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM : 3.8 GiB
Swap : 0.0 KiB
Disk : 43.2 GiB
Distro : Ubuntu 24.04.4 LTS
Kernel : 6.8.0-124-generic
VM Type : KVM
IPv4/IPv6 : ✔ Online / ✔ Online
IPv6 Network Information:
ISP : Solid Systems LLC
ASN : AS399275 Solid Systems LLC
Host : SOLID
Location : Oldsmar, Florida (FL)
Country : United States
fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
iperf3 Network Speed Tests (IPv4):
iperf3 Network Speed Tests (IPv6):
Geekbench 6 Benchmark Test:
Test | Value
|
Single Core | 1244
Multi Core | 3906
Full Test | https://browser.geekbench.com/v6/cpu/18553808
YABS completed in 15 min 23 sec
`
Hold on, BF24 was previously "over 2 years ago" and now it's 3-4 years?
guys guys big news i asked fable it seems the timing is a bit off
5% for some.
Utterly different for others.
Just to clarify a few points, as there are several assumptions in this thread that don’t reflect how our infrastructure or operations actually work.
There have been comments suggesting that our servers are “fully paid off.” How would anyone know that? The EPYC hardware we deploy is extremely expensive—closer in cost to a small property than to a typical server. These machines require ongoing maintenance, including replacing multiple NVMe drives each year to ensure data integrity. They do not run themselves, and maintaining them carries real cost.
When failures occur, the expenses are substantial. The recent UK node incident is a clear example; the recovery and replacement costs alone exceed the combined revenue of many of these legacy deals for several years—and that’s just one incident.
Another point worth mentioning is support. Many of the extremely low‑priced offers commonly seen on LET come with slow or tiered support responses. That’s how most U.S. companies handle LET traffic. We don’t operate that way. All clients—high‑paying or low‑paying—receive the same priority, and our team responds within minutes, not days. Maintaining that level of service has real operational costs beyond just the hardware.
To the member from the UK who continues to comment on our pricing: we genuinely wish you well with your new provider. For context, over the past 48 hours we’ve seen a substantial number of new orders for these EPYC plans, and cancellations remain under 20, we’ve sold hundreds or thousands of these plans over the years. A portion of those customers reached out after the pricing adjustment, but once a cancellation is submitted, it isn’t reversed. The numbers speak for themselves. For our true clients, the quality of service matters far more than the price.
Regarding the reactions in this thread: the criticism is coming from a small, familiar group of members who consistently appear in any discussion involving us, despite not being our clients. This pattern has been ongoing for many months now. It’s also worth noting that several of the loudest voices previously requested additional free plans or repeated free upgrades—requests we consistently approved, often providing far more than what was publicly listed. Seeing those same individuals now leading the complaints is an interesting contrast.
And to be clear, not every “1GB plan” was actually 1GB, and not every “8GB plan” was actually 8GB. Many of these plans included additional resources at no cost, which is another factor in overall expenses.
As for the pricing adjustments, the emails were part of a bulk update. Many clients reached out through tickets or PMs, and we reviewed, corrected, and apologized where appropriate. The process wasn’t perfect, but every legitimate concern was handled directly.
We wish everyone all the best.
What was yours before the price increase and what is it now?
Hi,
maybe i am wrong, but from my observation many (most?) of black friday prices are basically used to lure in customers and then increase the prices within the first 2-3 renewals claiming that "lifetime" ended because server were upgraded, discontinued, eaten by the dog... or because the datacenter, hardware vendor or mom increased the pricing.
So maybe my impression, i got so far in this forum from the posts i saw over the past months is not accurate, but to me it seems you are lucky if your black friday pricing / service made it into the 2nd renewal without being changed or without developing a yabs that more and more compares to the performance of 3.5" floppy disks or MFM driven disks on a cpu that laggs behind of previous generation mobile phones ^^;
As a result, it seems to me that black friday is anyway a no risk - no fun mission, actually not meant to be sustainable or longterm...
There goes $10 in token cost.
$20 if using onidel
Hi,
you forgot to define the timezone... dont blame AI for your own faults
$100
$140