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am i in the wrong here? GreenCloud voted 2025 top provider review & experience.

han669han669 Member
edited May 3 in Reviews

am i in the wrong here? GreenCloud voted 2025 top provider review & experience.

is it the way i speak? what do you think? need guidance to improve. maybe i should've waited ?

@NDTN @haodo

i'm new to how deals work in let/leb vps land, are all deals from all providers include a unspoken rule of availability on purchase (e.g. 2 in stock) is not equals to immediate stock that will be delivered asap, there will always be a waiting time for vps delivery time.

Link to Provider Poll 2025:
https://lowendtalk.com/discussion/216378/provider-poll-2025-the-results/p1

Here is a quick TL;DR of the whole conversation:

The Problem: You bought a server in Utah that was in stock when you paid, but after your order had to go through additional verification even though payment went thru on your end, the company ran out of IP addresses for that location.

The Options: Support asked if you wanted to switch to a different location or wait a few days for them to get more IP addresses, but on subsequent message it became a no timeline wait.

The Fix: After checking the available server specs, you chose to switch to a server in Canada instead. Support set it up for you right away, and the issue was resolved!

reads from chronologically bottom of an image to top of an image. sry confusing

-1-

-2-

-3-

-4-

-5-

thanks for reading, how was your experience with GreenCloud?

opinion:
  1. opinion:22 votes
    1. You should've waited man.
      31.82%
    2. You f-ed up lol.
        4.55%
    3. $7
      40.91%
    4. Others.
      22.73%

Comments

  • edited May 3

    @han669 said:
    i'm new to how deals work in let/leb vps land, are all deals from all providers include a unspoken rule of availability on purchase (e.g. 2 in stock) is not equals to immediate stock that will be delivered asap, there will always be a waiting time for vps delivery time.

    Well, the only unspoken rule of LET is that all VPS come with autoboot technology, so if you mean that you are 100% correct.

    Edit: There is obviously also debian thx but that should be pretty much self explanatory.

    Thanked by 1han669
  • networknetwork Member

    tldr?

    Thanked by 2oloke ariq01
  • rpqurpqu Member

    🍿

  • jsgjsg Member, Resident Benchmarker
    edited May 3

    No '$7' option in the poll! *critical and confused

    Oh and, GreenCould deserves the top-provider tag!

  • han669han669 Member
    edited May 3

    @network said:
    tldr?

    sry, didn't provide a tl;dr in og post. just generated one here.

    Here is a quick TL;DR of the whole conversation:

    The Problem: You bought a server in Utah that was in stock when you paid, but after your order had to go through additional verification even though payment went thru on your end, the company ran out of IP addresses for that location.

    The Options: Support asked if you wanted to switch to a different location or wait a few days for them to get more IP addresses, but on subsequent message it became a no timeline wait.

    The Fix: After checking the available server specs, you chose to switch to a server in Canada instead. Support set it up for you right away, and the issue was resolved!

    Thanked by 1oloke
  • emperoremperor Member
    edited May 3

    Take a look on the bright side of your story. You got ticket response 3-6 min. That my friend is pretty fast.
    EDIT: is support the guy who got married ?

    Thanked by 2oloke jsg
  • han669han669 Member

    @emperor said:
    Take a look on the bright side of your story. You got ticket response 3-6 min. That my friend is pretty fast.
    EDIT: is this the guy who got married ?

    yes, i was surprised on that speed. still thankful on that aspect.

  • rpqurpqu Member

    @network said:
    tldr?

    1. GC out of IP address
    2. OP want Milan CPU
    3. Apparently other datacenter only has Rome CPU
    4. Should have bargain for 9950X

    Thanked by 3emperor oloke Peppery9
  • emperoremperor Member

    @rpqu said: 4. Should have bargain for 9950X

    This is the way :)

    Thanked by 1rpqu
  • han669han669 Member

    @emperor said:

    @rpqu said: 4. Should have bargain for 9950X

    This is the way :)

    "4. Should have bargain for 9950X" LOLOL

    Thanked by 1rpqu
  • olokeoloke Member, Host Rep

    In my view that could be treated as a pretty positive review of Greencloud. ( @NDTN @haodo )

    You got a promo deal which likely does not make any profit for them. Their support was friendly, helpful and replying within a few minutes. You were informed why the deployment couldn't take place right now and even offered an alternative (in Canada). And everything took just an hour.

    The only thing greencloud could do better here is to restrict orders if they ran out of IPs in a given location.
    From their docs, they seem to mention provisioning within 2 hours, but not sure if that even applies to promo plans.

    @han669 also quite friendly mjj, overall I think everyone's happy with the outcome.

  • zedzed Member

    I guess I'm dumb. There was a problem, it was handled and super fast. Did you leave something out of the write-up? Cuz I'm not reading all the tickets.

    Thanked by 2oloke Peppery9
  • mans_xdmans_xd Member

    @oloke said:
    @han669 also quite friendly mjj

    yes oni-chan

    bcb84390776352a38f8e28456d4b1bc1

    Thanked by 1oloke
  • rpqurpqu Member

    @oloke said:
    @han669 also quite friendly mjj, overall I think everyone's happy with the outcome.

    Agreed. A rarity

  • han669han669 Member

    @emperor said:
    Take a look on the bright side of your story. You got ticket response 3-6 min. That my friend is pretty fast.
    EDIT: is support the guy who got married ?

    sry just saw ur edit. i have no idea whether its the guy who got married who answered my ticket, name doesn't tally, but support was quick tho.

    @NDTN said:
    One more thing: @doanhtien, our Support Manager, is getting married tomorrow! Let’s wish him all the best on his big day. We might even have a special offer to celebrate afterward! <3

    Thanked by 1oloke
  • han669han669 Member
    edited May 3

    @zed said:
    I guess I'm dumb. There was a problem, it was handled and super fast. Did you leave something out of the write-up? Cuz I'm not reading all the tickets.

    ===>
    problem was: bought something didn't get exactly what was bought.
    ===>
    went thru payment verification.
    ===>
    afterwards told by support no more ip address for said location, please switch to another location.
    ===>
    other locations specs doesn't match initial bought, bargained for more, rejected, told to wait.
    ===>
    decided to settle for other location, instead of waiting.
    ===>
    vps swiftly setup.

    Thanked by 1forest
  • suutsuut Member

    Their customer support is top-notch!

    Thanked by 1oloke
  • budi1413budi1413 Member

    that's why they're top provider

    Thanked by 1oloke
  • TimboJonesTimboJones Member

    @han669 said:

    @zed said:
    I guess I'm dumb. There was a problem, it was handled and super fast. Did you leave something out of the write-up? Cuz I'm not reading all the tickets.

    ===>
    problem was: bought something didn't get exactly what was bought.
    ===>
    went thru payment verification.
    ===>
    afterwards told by support no more ip address for said location, please switch to another location.
    ===>
    other locations specs doesn't match initial bought, bargained for more, rejected, told to wait.
    ===>
    decided to settle for other location, instead of waiting.
    ===>
    vps swiftly setup.

    Your title of this thread is pointless and you wasted all our time. Get attention elsewhere.

  • ralfralf Member

    @han669 said:
    am i in the wrong here? GreenCloud voted 2025 top provider review & experience.

    correct.

    Thanked by 1host_c
  • zedzed Member

    yea i still have no idea what the title question is about, whatever.

  • han669han669 Member

    @TimboJones said:

    @han669 said:

    @zed said:
    I guess I'm dumb. There was a problem, it was handled and super fast. Did you leave something out of the write-up? Cuz I'm not reading all the tickets.

    ===>
    problem was: bought something didn't get exactly what was bought.
    ===>
    went thru payment verification.
    ===>
    afterwards told by support no more ip address for said location, please switch to another location.
    ===>
    other locations specs doesn't match initial bought, bargained for more, rejected, told to wait.
    ===>
    decided to settle for other location, instead of waiting.
    ===>
    vps swiftly setup.

    Your title of this thread is pointless and you wasted all our time. Get attention elsewhere.

    @ralf said:

    @han669 said:
    am i in the wrong here? GreenCloud voted 2025 top provider review & experience.

    correct.

    @zed said:
    yea i still have no idea what the title question is about, whatever.

    i'm sorry man, i should've worded it better. hope all is well.

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