DeluxHost.net | NEW V Series NVMe VPS | Storage VPS & Ryzen 9950X Available | From €4/yr | AMS / NED

demon_da

@DeluxHost said:

@demon_da said:
Network quality just dropped dramatically on my W Series – Skylink Eygelshoven VPS.

Amsterdam and Skylink are two separate networks, we are checking both and seeing if there are any solutions, don't worry

Still same problem as of this morning. Bought my VPS the day before yesterday and everything was fine!

teneke

The V-1 plan is having serious disk problems, that hypervisor is problematic. I have the need to manually reboot it through VF almost every 24 hours.
You should fix the disks before releasing it to the wild.

For reference my order number for corresponding server is 6189363119

Spipdesigns

@DeluxHost said:

@Spipdesigns said:

@DeluxHost said:

@Spipdesigns said:
died again after all the promises of it being fixed

I'm here, and yes, we're working on everything, I'm not running away like nothing happened.

thanks, though was told was fixed. you should have a status page somewhere.

https://status.deluxhost.net/history

holding ok so far today

71144139

@71144139 said:
Order Number: 8801179920
+1 GB Extra RAM
Thanks.

Still have not received my freebie from Black Friday,

Shaezee

@Shaezee said:
+1 Vcore
Order number 8539891835
Thanks.

Jssi

Order Number: 2794769763
I would be very happy to get +1 GB Extra RAM
Thanks!
When will the V-3 be back in stock? I need to buy another one.

uekix

Any ETA when are you going to restock?

nicek

@nicek said:
Order Placed #4180689711
+1 vCore Thanks!

Still have not received my freebie from Black Friday,

sfyn

Order Number: 5606792328
+1 GB Extra RAM
thanks

eagle__pride

I have not received the gift yet.
There is a disk error on the VPS; I cannot connect via SSH or VNC. It only succeeded after restarting twice through the control panel, and the ping latency to my own IP is close to 100ms. I am extremely disappointed.

jdunham

Third time discussing this. It's been 15 days. No freebee. Connection with VPS is bad. I suspect this service cannot be taken seriously. Time for refunds? I'll give it one more week (lol, a month to solve a problem, crazy times).

bullfight9902

@eagle__pride said:
I have not received the gift yet.
There is a disk error on the VPS; I cannot connect via SSH or VNC. It only succeeded after restarting twice through the control panel, and the ping latency to my own IP is close to 100ms. I am extremely disappointed.

From a different provider in NL (AMS5) to Deluxhost:
311 packets transmitted, 311 received, 0% packet loss, time 310525ms
rtt min/avg/max/mdev = 1.395/2.341/19.152/1.605 ms

From a different provider in DE (Berlin IONOS) to Deluxhost:
301 packets transmitted, 301 received, 0% packet loss, time 300384ms
rtt min/avg/max/mdev = 39.408/40.364/50.720/1.346 ms

From Romania (M247) to Deluxhost:
81 packets transmitted, 0 received, 100% packet loss, time 81898ms
100% packetloss currently, wasnt possible

i needed to reinstall one of my vps´s (non V Series), because i wasnt able to ssh into it, no clue why it told me everytime problems with publickey provided..., via rescue and resetting ssh login didnt helped at all sadly

eagle__pride

https://files.tingtao.org/downfiles/fuckvps.png

This is a test and evaluation of the latency from this AMS VPS to global destinations, covering the most recent week. The data frequency is aggregated from 1-minute granularity (with one ICMP packet per second from the data source) into 1-hour statistical data for observation. The observation targets are over 100 LG nodes or DNS nodes of ISPs, with the geographical locations of the target nodes mainly in China, Asia, Europe, and the Americas.
This is a system I developed myself to judge the network stability of ISPs and VPSes. On the left side of this chart is latency, and on the right side is packet loss rate. As you can see, the average global latency is around 200ms, and the packet loss rate ranges from 2% to 15%. I will not evaluate whether it is good or bad; I only state what I have observed: the VPS has experienced I/O errors, failed to restart, and could not be connected to—even through the control panel, it takes 2 to 3 attempts to succeed. I have encountered this phenomenon at least twice.

akk

Order Number: 2540805080
+1 vCore

thanks

farukir

May I ask if the V-1 and STORAGE-2 will be restocked?

bchot

@eagle__pride said:
https://files.tingtao.org/downfiles/fuckvps.png

This is a test and evaluation of the latency from this AMS VPS to global destinations, covering the most recent week. The data frequency is aggregated from 1-minute granularity (with one ICMP packet per second from the data source) into 1-hour statistical data for observation. The observation targets are over 100 LG nodes or DNS nodes of ISPs, with the geographical locations of the target nodes mainly in China, Asia, Europe, and the Americas.
This is a system I developed myself to judge the network stability of ISPs and VPSes. On the left side of this chart is latency, and on the right side is packet loss rate. As you can see, the average global latency is around 200ms, and the packet loss rate ranges from 2% to 15%. I will not evaluate whether it is good or bad; I only state what I have observed: the VPS has experienced I/O errors, failed to restart, and could not be connected to—even through the control panel, it takes 2 to 3 attempts to succeed. I have encountered this phenomenon at least twice.

i mean, your image filename speaks for itself.. i've mentioned IOWait a lot here. i've been bitching about it so much, that 2 of the 3 VPS with the worst IOWait were moved to a different node, or something, so now IOWait is 0 on those, thanks to that load went from 0.5 down to 0.05. STEAL is 2% average. still i have 1 VPS with average IOWait 7% and it's not that bad.. but need to get that fixed anyways..

zephyr32

@bchot said:

@eagle__pride said:
https://files.tingtao.org/downfiles/fuckvps.png

This is a test and evaluation of the latency from this AMS VPS to global destinations, covering the most recent week. The data frequency is aggregated from 1-minute granularity (with one ICMP packet per second from the data source) into 1-hour statistical data for observation. The observation targets are over 100 LG nodes or DNS nodes of ISPs, with the geographical locations of the target nodes mainly in China, Asia, Europe, and the Americas.
This is a system I developed myself to judge the network stability of ISPs and VPSes. On the left side of this chart is latency, and on the right side is packet loss rate. As you can see, the average global latency is around 200ms, and the packet loss rate ranges from 2% to 15%. I will not evaluate whether it is good or bad; I only state what I have observed: the VPS has experienced I/O errors, failed to restart, and could not be connected to—even through the control panel, it takes 2 to 3 attempts to succeed. I have encountered this phenomenon at least twice.

i mean, your image filename speaks for itself.. i've mentioned IOWait a lot here. i've been bitching about it so much, that 2 of the 3 VPS with the worst IOWait were moved to a different node, or something, so now IOWait is 0 on those, thanks to that load went from 0.5 down to 0.05. STEAL is 2% average. still i have 1 VPS with average IOWait 7% and it's not that bad.. but need to get that fixed anyways..

7%? Lol. Amateurs. This is me whenever i use the server and that's after moving to a "quiter node"

DeluxHost

@jdunham said:
Third time discussing this. It's been 15 days. No freebee. Connection with VPS is bad. I suspect this service cannot be taken seriously. Time for refunds? I'll give it one more week (lol, a month to solve a problem, crazy times).

Hello, can you send me your order number here or in dm?

DeluxHost

@eagle__pride said:
https://files.tingtao.org/downfiles/fuckvps.png

This is a test and evaluation of the latency from this AMS VPS to global destinations, covering the most recent week. The data frequency is aggregated from 1-minute granularity (with one ICMP packet per second from the data source) into 1-hour statistical data for observation. The observation targets are over 100 LG nodes or DNS nodes of ISPs, with the geographical locations of the target nodes mainly in China, Asia, Europe, and the Americas.
This is a system I developed myself to judge the network stability of ISPs and VPSes. On the left side of this chart is latency, and on the right side is packet loss rate. As you can see, the average global latency is around 200ms, and the packet loss rate ranges from 2% to 15%. I will not evaluate whether it is good or bad; I only state what I have observed: the VPS has experienced I/O errors, failed to restart, and could not be connected to—even through the control panel, it takes 2 to 3 attempts to succeed. I have encountered this phenomenon at least twice.

Hello, Did the problems you experienced appear during the incidents we reported on our status page or recently?

DeluxHost

@zephyr32 said:

@bchot said:

@eagle__pride said:
https://files.tingtao.org/downfiles/fuckvps.png

This is a test and evaluation of the latency from this AMS VPS to global destinations, covering the most recent week. The data frequency is aggregated from 1-minute granularity (with one ICMP packet per second from the data source) into 1-hour statistical data for observation. The observation targets are over 100 LG nodes or DNS nodes of ISPs, with the geographical locations of the target nodes mainly in China, Asia, Europe, and the Americas.
This is a system I developed myself to judge the network stability of ISPs and VPSes. On the left side of this chart is latency, and on the right side is packet loss rate. As you can see, the average global latency is around 200ms, and the packet loss rate ranges from 2% to 15%. I will not evaluate whether it is good or bad; I only state what I have observed: the VPS has experienced I/O errors, failed to restart, and could not be connected to—even through the control panel, it takes 2 to 3 attempts to succeed. I have encountered this phenomenon at least twice.

i mean, your image filename speaks for itself.. i've mentioned IOWait a lot here. i've been bitching about it so much, that 2 of the 3 VPS with the worst IOWait were moved to a different node, or something, so now IOWait is 0 on those, thanks to that load went from 0.5 down to 0.05. STEAL is 2% average. still i have 1 VPS with average IOWait 7% and it's not that bad.. but need to get that fixed anyways..

7%? Lol. Amateurs. This is me whenever i use the server and that's after moving to a "quiter node"

Hello sir, can you send me in dm the IP of your server? For check the node that have this problem? Thank you.

DeluxHost

@bullfight9902 said:

@eagle__pride said:
I have not received the gift yet.
There is a disk error on the VPS; I cannot connect via SSH or VNC. It only succeeded after restarting twice through the control panel, and the ping latency to my own IP is close to 100ms. I am extremely disappointed.

From a different provider in NL (AMS5) to Deluxhost:
311 packets transmitted, 311 received, 0% packet loss, time 310525ms
rtt min/avg/max/mdev = 1.395/2.341/19.152/1.605 ms

From a different provider in DE (Berlin IONOS) to Deluxhost:
301 packets transmitted, 301 received, 0% packet loss, time 300384ms
rtt min/avg/max/mdev = 39.408/40.364/50.720/1.346 ms

From Romania (M247) to Deluxhost:
81 packets transmitted, 0 received, 100% packet loss, time 81898ms
100% packetloss currently, wasnt possible

i needed to reinstall one of my vps´s (non V Series), because i wasnt able to ssh into it, no clue why it told me everytime problems with publickey provided..., via rescue and resetting ssh login didnt helped at all sadly

Hello sir, have you tried a reboot?

https://status.deluxhost.net/history/inci_zMaStqQAg2Kmxz

MJJs

Order Number: 4886020472
+1 GB Extra RAM
thanks

e2bs2k1

OoS... sad

Cosimo

@DeluxHost said:
Hi, we're aware of some disk issues, and we'll be applying a fix today.

For now, we recommend a manual reboot, which should resolve the issue if it occurs, Even though it should happen sporadically, I think we have figured out the cause, there will be more updates in the next few hours.

For the rest, we haven't noticed any general or prolonged downtime as some have reported. If anything, please open a ticket and we'll check.

On December 15th, you said the refund would be completed within a week. I still haven't received it.

You are also ignoring my tickets. Please process the refund immediately.

Ticket #RCA-057966

DeluxHost

@Cosimo said:

@DeluxHost said:
Hi, we're aware of some disk issues, and we'll be applying a fix today.

For now, we recommend a manual reboot, which should resolve the issue if it occurs, Even though it should happen sporadically, I think we have figured out the cause, there will be more updates in the next few hours.

For the rest, we haven't noticed any general or prolonged downtime as some have reported. If anything, please open a ticket and we'll check.

On December 15th, you said the refund would be completed within a week. I still haven't received it.

You are also ignoring my tickets. Please process the refund immediately.

Ticket #RCA-057966

Hi, I'll check what happened soon and help you fix the problem.

Don't worry

Cosimo

@DeluxHost said:

@Cosimo said:

@DeluxHost said:
Hi, we're aware of some disk issues, and we'll be applying a fix today.

For now, we recommend a manual reboot, which should resolve the issue if it occurs, Even though it should happen sporadically, I think we have figured out the cause, there will be more updates in the next few hours.

For the rest, we haven't noticed any general or prolonged downtime as some have reported. If anything, please open a ticket and we'll check.

On December 15th, you said the refund would be completed within a week. I still haven't received it.

You are also ignoring my tickets. Please process the refund immediately.

Ticket #RCA-057966

Hi, I'll check what happened soon and help you fix the problem.

Don't worry

OK, I get it now.

KeyGenMe

@DeluxHost, Matteo, please look at my ticket #QBG-029110 from December 19. The problem with the network and connection to the M247 network in Romania has not yet been solved. As I see it, this applies not only to me but also to other DLX users. Please solve the problem.

agent_koala

@agent_koala said:
Invoice 0912-7672-2025
🎁 Port Upgrade to 10G
Thanks

It's been 17 days...still no black friday gift!!

DeluxHost

@agent_koala said:

@agent_koala said:
Invoice 0912-7672-2025
🎁 Port Upgrade to 10G
Thanks

It's been 17 days...still no black friday gift!!

let me check sir

DeluxHost

@KeyGenMe said:
@DeluxHost, Matteo, please look at my ticket #QBG-029110 from December 19. The problem with the network and connection to the M247 network in Romania has not yet been solved. As I see it, this applies not only to me but also to other DLX users. Please solve the problem.

Hello sir, i can check this very soon