All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Massive hardware upgrades to NameCrane Shared & Resellers!
This emails going out to all users:
Hello,
As you may have noticed we've had growing performance/stability issues throughout this year. Between issues with the database servers going crazy, the non stop rampage of AI bots scraping, and overheating/throttling issues with some of our Ryzen's, 2025 has been a struggle at times.
Thankfully, with the help of magical internet money, we've spent about as much as a decent sized house in the midwest USA in new hardware. Everyone gets an upgrade!
Old Hardware Specifications:
AMD Ryzen 7900 (12 cores, 24 threads)
128GB RAM
2 x 7.68TB NVMeNew Hardware Specifications:
AMD EPYC 9654 (96 cores, 192 threads)
384GB RAM
4 x 7.68TB NVMeA massive 8x increase in CPU threads, 3x in RAM, and 2x the storage and i/o! These upgrades will be completed with minimal disruption, requiring only a few minutes to reboot to apply the changes. No data loss concerns, no extended outage, no IP changes! I'm sure there's concerns that this just means we'll load the nodes 8x from here, but that's not the case. We've set much stricter limits (with some nodes already meeting our targets on these Epycs, meaning they will get no new signups), and we'll be making coding changes to outright block provisioning to servers already marked as "full".
Now, with Vegas already upgraded we've been able test how long it takes to complete nightly backups. We've been able to cut average run times from 6 hours down to 1 1/2 hours. Foreman willing, we'll be able to start taking 2 backups per day, and keeping anywhere from 60 to 90 days of backups at no additional charge.
Additionally, we'll be announcing some changes to plans in the coming weeks/months. With resource upgrades coming to some existing plans, as well as some new higher resource plans - albeit well balanced in terms of user counts for the hardware so we're not looking for 300 core CPUs in another 18 months.
We're actively racking & shipping equipment to all locations and expect to have everything done in the next 45 days. Here's the current status for each location:
Las Vegas - Fully upgraded as of the end of July.
Netherlands - Gear arrived earlier in the week. Our tech will be racking half of the nodes in today and all will be completed by next week.
UK - Gear was delivered to our offices in Las Vegas yesterday. We expect it to ship out tomorrow afternoon and be ready for migrations in the next 2 weeks, pending any delays in new rack provisioning by our datacenter.
New York - Gear is ready to be shipped from Vegas tomorrow as well. This one will be completed sometime in September as Telehouse must provision the rack, and Francisco will most likely take a trip to New York to handle the install himself.
Singapore - Hardware has been ordered and will be delivered to Las Vegas next week. We expect it to ship out for Singapore and be ready for migrations in the next 2-3 weeks - we've got international shipping windows to contend with and the datacenter has to provision our new rack.
We greatly appreciate your patience with us throughout the year as we've had a number of issues come to a head at the same time. We've been actively working on changes behind the scenes for a couple months but wanted to share an update with you as we're starting to see the finish line.
You brothers in Crane,
NameCrane Staff
Enjoy!
Francisco
Comments
GLWH!
Wew. How much of a price increase? Double? Triple?
None?
We'll likely stop offering a few of the plans to cleanup the product line and offer something better in their place, but nothings getting hiked.
We'd like to offer some higher CPU plans since some people are looking for 'dedi replacements'.
Francisco
gr8
wait a minute, is shared hosting has better market than VPS/dedi?
Ahhh. Interesting. I thought you meant that you were gonna increase price because of hardware upgrades.
)
I know it should be obvious but those on existing lower plan will remain intact, right? Just to confirm because I'm loving Namecrane and rn I can only afford the cheapest one(that will change if/when adsense approves me
Anything that @NameCrane does has better market. I never thought I needed a shared hosting for my site until I used them. 10/10 worth it.
I was nervous if their single core would be able to handle a loaded WordPress site but when I saw it in practice, it was blazing fast WITHOUT CDN. 10/10 recommended. Best in web hosting in LE market.
Hopefully with this, Namecrane on the Singapore node will be better, because for the past 2 months the server has been less stable even though it is still acceptable.
Other than redis hiccup when I purchased it, everything has been well. What do you mean by instability?
Only other problem I had was with their firewall blocking a proper normal IP from accessing the site which was resolved by their support.
Hmm, for some reason I never received this email or the BuyVM acquisition email (from a while ago).
I'm using Google Workspace and this does not even show up on admin email log search...
Is there some Google magic that blocked some emails?
But nonetheless, congrats and love NameCrane shared hosting! Hoping the users on existing plans could be grandfathered in (if other option is a more expensive plan).
Really looking forward to a Managed SQL product for PostgreSQL 😉
Las Vegas - Fully upgraded as of the end of July.
Next July? We are in August. Right? Already upgraded? Didn't notice then.
@Protocol903 we get that you hate BuyVM/Namecrane from the other threads, but avoid making your sales trashing too obvious lol. 4 messages on a new thread and all of them suggesting something negative related to the service.
Love your products Fran. Only good things to say. Great news. Free upgrades are best.
You sure? I have anything but hatred for namecrane. I love their service. All my sites are hosted on namecrane. Infact I'm in works to expand my services with them. Not sure what you are talking about.
You should also look at my signature
I take my words back. It just looked sus. :P Cuz that's how I would sales trash someone's new thread.
I think you took my love for them as hatred :P
Lol
Difference between love and hate is a line drawn into water.
Jokes aside, attaching bad ideas to great news like price increase to free upgrades and explaining my own experiences in neutral yet negative way and then leaving small positive remark to free myself from visible bad attitude is exactly how I would troll someone
When managed Redis
When domains
I understand. Whenever a provider wants to increase their price, they start with "hey we upgraded 100x in last year and now we're gonna charge you double". Email was a bit unclear to me so thats why I had to ask. Sorry if it came out as fearmongering but I just wanted to be sure.
Also a note for Fran - I never received this email. Is it perhaps in WHMCS queue?
Big moves congrats @Francisco
I can say that I am one of NameCrane's proud customers.
I
the crane too!
whoaa... nice! good luck with upgrade.
ps. I agree, bots is really sucks.
Las Vegas is updated with AMD EPYC✔️. Excellent work 🏆
Francisco shines like the sun, illuminating us just as General Kim Jong-un does. How can we ever repay the kindness Francisco has bestowed upon us?
same for me. redis hiccup. I've to keep eye if it is running or not. And then ticket it. IDK why would it stop and can't be started by clicking the button! The node seems up since 60+ days though.
We have managed redis at home (on the shared hosting plans!)
You'd be shocked by how much time Mike & I have wasted this year trying to fix this node or that node from going nuclear. Its just too easy to spike the load on the Ryzen's and throw alarms off. Mix Jetbackups with user triggered backups at the same time and its just phone alerts all the time.
It very much ate into the time for domains. That, and the BuyVM Switzerland move chewed it up.
Anyway. Last week Mike came to Vegas for a "State of the Crane" meeting where we got things in focus and work delegated. One of the big ones was Karen taking over communication with registrars for all contractual work. She's a stickler so we know it'll get done.
Yesterday she finished up all pending paper work Verisign needed so we'll probably get into OTE very soon.
Francisco
What about Luxembourg?
I hope this solves the issues and makes your life easier, Frank Cisco