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Greencloud SG outrage?

anyone?
started about 1 hr ago.
i have 3 vps, and all reported by hetrixtools
but tech support usual reply - we can ping.

Comments

  • alveoxalveox Member
    edited February 2025

    Yea me too, since 2 hour ago. already post on telegram, but no respond.

  • cybertechcybertech Member
    edited February 2025

    i have 3 in SG.

    2 UP, one down. i think DC1 down

  • yes it is, I believed their router died or something since from mtr i can reach my ISP POP in datapacket but the packet loss here

  • bustersgbustersg Member
    edited February 2025

    @NDTN

    your tech support still reply me VPS can ping... after i provided hetrixtools and pingplotter screenshots.
    where is your monitoring in place? lol
    i detected it like 1 hr ago.

  • after i post this LET link... finally some action >.<"

    Hello
    Please wait, we will check and get back to you soon

    Thanks and have a nice day!
    xxx xxx
    Support Engineer - GreenCloud

  • @bustersg said: your tech support still reply me VPS can ping

    it can ping but with 70% packet loss

    Host                                  Loss%   Snt   Last   Avg  Best  Wrst StDev
    96.9.213.X                        71.0%    63  1480. 797.9  64.0 2267. 830.5
    
  • bustersgbustersg Member
    edited February 2025

    yes... > @Blembim said:

    @bustersg said: your tech support still reply me VPS can ping

    it can ping but with 70% packet loss

    Host                                  Loss%   Snt   Last   Avg  Best  Wrst StDev
    96.9.213.X                        71.0%    63  1480. 797.9  64.0 2267. 830.5
    

    that is why i provided pingplotter screenshots that shows reds color interval - intermittent means network connectivity issues but tech reply can ping .. haha thats all

    Thanked by 1Blembim
  • admaxadmax Member, Megathread Squad

    @Blembim said:

    @bustersg said: your tech support still reply me VPS can ping

    it can ping but with 70% packet loss

    Host                                  Loss%   Snt   Last   Avg  Best  Wrst StDev
    96.9.213.X                        71.0%    63  1480. 797.9  64.0 2267. 830.5
    

    Testing via https://ping.pe/96.9.213.1 shows an astonishing packet loss rate—the VPS is probably doing sit-ups...

    Thanked by 1Blembim
  • looks like its back up

  • May be they are migrating the node to new VirtFusion panel.

  • Hello
    There were some users abusing the network and affecting the server node. We have fixed that.
    Please check again
    Thanks and have a nice day!
    xxx xxx
    Support Engineer - GreenCloud

  • still intermittent for me, SG DC1

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