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Mine is down
I've just remembered that they've been doing planned maintenance, FWIW
Network Maintenance - Dark Fiber connection to Amsterdam
Our Data Center Provider Skylink announced maintenance for the Dark Fiber connection to Amsterdam from 08.05.2025 23:30 CEST to 08.05.2025 6:00 AM CEST, we will reroute traffic via Skylink. Packet loss might appear due to congestion in Skylinks Network. Sorry for the inconvenience.
https://status.heartbeat-it.com/status/infrastructure
We apologize for the inconvenience caused by the dark fiber maintenance conducted by our Datacenter provider, Skylink, in the Netherlands.
Typically, all clients are notified via E-Mail a few days prior to maintenance. Unfortunately, due to issues with our notification system, many clients were not informed this time.
Our network in the Netherlands includes a transport connection to Nikhef, which was the focus of this maintenance, and a connection to Skylink in the Datacenter itself. This connection also utilizes the link to Nikhef and one to Frankfurt. During this maintenance, as all Skylink clients rerouted their traffic to Skylink, there was packet loss in the past and again this night. For some clients, the connection was completely down due to this packet loss.
We sincerely apologize for the inconvenience and would like to inform you that we have signed Rack Space with Databarn in Amsterdam to restore the standards we were able to provide a few months ago.
Happy to have everyone onboard!
Please open a ticket if you still have issues.
More deals pls
Physical move to Amsterdam?
Can totally understand that. If you like drama, Skylink DC is the gift that keeps on giving...
We need three drama threads every week!
Then you should be very pleased at this moment... they f*cked up IPv6 announcements again...
That's just great as we have IPv6-only server complete with IPv6-only BGP session.
However, we aren't experiencing any victimisation in Eygelshoven location.
On the other hand, our prefix in Liberty Lake has disappeared.
That was actually my mistake when changing ASN but we fixed it.in 10min
Not skylink.
HOSTS LICK replied to Heartbeat IT incident and forgot to switch accounts.
-
So I was right that it was f*cked up. And maybe it was fixed in 10 minutes (well IPv4 had even shorter 3 minutes downtime), the experienced downtime was way more for most external locations: down at 15:36, up at 16:07 and down again at 16:13, up at 16:24. All in all not 10 minutes. And even now, 3,5 hours later, there is one location that still can't connect by IPv6.
You are basically supplying most of the network connections to customers in that DC, so it's quite similar to most of the endusers.
But my reaction was mainly on the comment that the provider that started this thread is looking elsewhere and that I can totally understand that. It's always something in Eygelshoven.
Basically when:
???
@heartbeat_IT Guys, my service has been down since this morning, and no one answers. Do you know what's going on? When will the services be backed up?
There's no widespread problem.
https://status.heartbeat-it.com/status/infrastructure
Open a ticket to ask your specific service.
is there still anyone support tickets? or everyone ded or something lmao
It's Friday my dude.
1 month with no response is a little bit crazy ngl
It was multiple Fridays my dude (-:
On the other hand they did mail about power testing like 3 days ago and I had some answers about that fucking NAT Storage on 28th of April.
Chargeback Yesterday - @cybertech
please check your network
why a lot of network drop???
https://status.heartbeat-it.com/status/infrastructure
@heartbeat_IT
i dont know which one is worse skylink shitting itself constantly, or contabo's 70% cpu steal
Not sure if this is skylink sponsored as other popular DMCA free storage we will take a month to deploy your "we already have hardware" server is not having those problem.
I love getting my ssh session closed every 6 seconds.
can you please check the network it is start to get annoying ngl
@heartbeat_IT
We just sent the following E-Mail to our active clients:
my sever seem ofline one hour ago if anyone knows anything pls tell me thank you
https://status.heartbeat-it.com/status/infrastructure
Seems down again.
Looks like a ZET issue?
My incognet, heartbeat and Deluxhost are also down.
Edit: my delux blip was unrelated to this.