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1gservers has poor service
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1gservers has poor service

addminaddmin Member

I bought a dedicated server this morning, and after activation the IP is not connectable in mainland China, which means I can't use this server normally. I submitted a support ticket, and after two hours they only replied that they would help me inform Tier 2, and nothing happened

Maybe because it was the middle of the night, they were slow to respond to tickets, but I was wondering if they could give me a refund if they couldn't resolve my issue?

Comments

  • Lol typical mjj

  • lol. just because it's not accessible from your country, doesn't mean the service is poor.
    and you can read in FAQ :

    Please note that 1GServers does not offer refunds.

  • no, your internet provider has poor service.

    Thanked by 2tentor BasToTheMax
  • edited November 6

    It's that the previous user of this IP got it blocked by the GFW, not necessary 1gservers's fault here. You can request a IP change, but it is not guarenteed that it would work. Blame the previous user for polluting the IP, ig.

    If you cant change the IP, your best chance would be to host some generic normal website and wait for GFW to unban you

    If your plan is to run a proxy, you can deploy xray and hide it behind CF if you must...

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