Does Cloudcone still have a support department?

Senior

I recently topped up my Cloudcone account with funds over 20 days ago, but the balance hasn't been credited and my account has been blocked.
I was informed that I have multiple accounts.
I followed up with a support ticket that was automatically created by the system, but I haven't received a clear response.
I have been a Cloudcone customer for approximately four to five years and have consistently used the same PayPal account to pay my bills.
I do not have any other accounts.
This ticket has gone unanswered for over 20 days.

I've been checking in almost daily asking what I should do.
So... what should I do?

https://litter.catbox.moe/bab4e0.png

xvps

@Cloudcone

Senior

@xvps said:
@Cloudcone

Thanks

Protocol903

Another deadpool coming soon

Senior

My account has been unblocked now.
I'm sorry for the inconvenience
Thanks to @xvps for the help.

johndeo983

@Senior said:
My account has been unblocked now.
I'm sorry for the inconvenience
Thanks to @xvps for the help.

Run

Petey_Long

Weird.

Very similar situation here -

https://lowendtalk.com/discussion/198019/cloudcone-blocked-my-account

emgh

@Petey_Long said:
Weird.

Very similar situation here -

https://lowendtalk.com/discussion/198019/cloudcone-blocked-my-account

Yes, I remembered that thread reading this

Petey_Long

@emgh said:

@Petey_Long said:
Weird.

Very similar situation here -

https://lowendtalk.com/discussion/198019/cloudcone-blocked-my-account

Yes, I remembered that thread reading this

https://lowendtalk.com/discussion/198739/cloudcone-is-bad-provider (also from today)

risturiz

Bad CloudCone Bot xD