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WHMCS 20% price increase
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WHMCS 20% price increase

edited October 9 in General

I am assuming everyone else got the same email this morning.

New price is $29.95 starting Jan 2025.

Update, added link: https://assets.whmcs.com/customer-licensing-guide-2025.pdf

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Comments

  • EthernetServersEthernetServers Member, Patron Provider

    Haven't received any emails yet.

  • jfreak53jfreak53 Member, Patron Provider

    I got it, cpanel also

  • mustafamw3mustafamw3 Member, Patron Provider
    edited October 9

    I received it too

  • what about resellers? if I have a WHMCS license from a reseller, will it increase there too?

    Thanked by 1Stradale
  • @ArrowBoi said:
    what about resellers? if I have a WHMCS license from a reseller, will it increase there too?

    They will decide that.

    @NameCrane got any clue if the license will be more expensive though?

    Thanked by 1mustafamw3
  • alfatarsosalfatarsos Member
    edited October 9

    I think they will be forced to increase, unfortunately. Every time these increases occur, they also increase for resellers...

    Now in the correct area:

    Previous prices on WHMCS:

    Plus 24.95$ (-5$)
    Professional 39.95$ (-5$)
    Business 59.95$ (-10$)
    Business 2500 124.95$ (-30$)
    Business 5000 224.95$ (-10$)
    Business 10000 374.95$ (-15$)

    They are not consistent with price hikes and it does seem most hosters are at the 2500 client mark, because it's the most affected.

    Even with the reselling cut, this is very high: we are talking of increases between 20% on Plus, to 18% on Business, to somewhere just under 25% on Business 2500.

    Glad I moved...

    Thanked by 1host_c
  • layer7layer7 Member, Host Rep, LIR
    edited October 9

    @alfatarsos said:
    Glad I moved...

    Hi,

    moving where?

  • @layer7 said:

    @alfatarsos said:
    Glad I moved...

    Hi,

    moving where?

    We went to WiseCP :)

  • zmeuzmeu Member

    who still use WHMCS?

  • alfatarsosalfatarsos Member
    edited October 9

    @zmeu said:
    who still use WHMCS?

    Many providers... really many providers. It's still a good entry point and it works for current and legacy uses as well.

  • layer7layer7 Member, Host Rep, LIR
    edited October 9

    Hi,

    we are still on WHMCS. Did not find any other real alternative.

    I dont have too much motivation to invest tons of time to move where ever else to a company that is like WHMCS was 20 years ago with one time payment / buying licenses and so on just to end up like WHMCS today 20 years later.

    I mean, lets put aside this " license cost without real more feature sucks " ( while i fully agree with it ).

    But if my math does not suck too much, they are asking for a 5 cent share per active customer.

    I mean... come on... "loosing" 5 cents per customer for the fact that you have something that will handle the billing system in an "OK" way. Maybe not perfect here and there, but for 5 cent... i mean... what do you expect? All shiny perfect?

    Of course some ways how WHMCS solve things are "questionable" and we are not happy with it. And yes, they prefer to integrate what ever super new feature to support some specific domain reseller or vpn product of a specific company or what so ever instead of improving their core like making sure that they have very good support for what ever payment gateway exist out there or to update their engine that at least gives us some issues when you have a lot of automation running through WHMCS.

    But well.... 5 cents... i am not going to invest tons of hours to lower 5 cents to 1 cent ( with the option of another adventure with other problems ) as long as its somehow doing its job in an overall "OK" way. I dont believe in perfect solutions for no cost in this market.

    But hey, if you know something that is really better, with a one time cost and without license function at all, so no dependency and either in open source or with a really good API, then i am all yours....

  • jarjar Patron Provider, Top Host, Veteran

    Every year until you just can't justify. Have to give them this at least, they're giving everyone a lot of notice that they'll eventually break your business. Inch by inch, year after year, years of warnings.

  • Glad i moved from whmcs to hostbill 3 years ago :)

    Saving so much money already lol

    Thanked by 2serverhosh nohavps
  • jfreak53jfreak53 Member, Patron Provider

    @layer7 said:
    Hi,

    we are still on WHMCS. Did not find any other real alternative.

    I dont have too much motivation to invest tons of time to move where ever else to a company that is like WHMCS was 20 years ago with one time payment / buying licenses and so on just to end up like WHMCS today 20 years later.

    I mean, lets put aside this " license cost without real more feature sucks " ( while i fully agree with it ).

    But if my math does not suck too much, they are asking for a 5 cent share per active customer.

    I mean... come on... "loosing" 5 cents per customer for the fact that you have something that will handle the billing system in an "OK" way. Maybe not perfect here and there, but for 5 cent... i mean... what do you expect? All shiny perfect?

    Of course some ways how WHMCS solve things are "questionable" and we are not happy with it. And yes, they prefer to integrate what ever super new feature to support some specific domain reseller or vpn product of a specific company or what so ever instead of improving their core like making sure that they have very good support for what ever payment gateway exist out there or to update their engine that at least gives us some issues when you have a lot of automation running through WHMCS.

    But well.... 5 cents... i am not going to invest tons of hours to lower 5 cents to 1 cent ( with the option of another adventure with other problems ) as long as its somehow doing its job in an overall "OK" way. I dont believe in perfect solutions for no cost in this market.

    But hey, if you know something that is really better, with a one time cost and without license function at all, so no dependency and either in open source or with a really good API, then i am all yours....

    Im here with you. I've built on to whmcs to manage everything for all 3 divisions over the years. Hour billing, project management, tickets, desktop software we've built into its api, full expense management. Like reports I've created for my accountants, everything, its a lot. This thing manages everything for us for this business.

    Like, for me to do this same thing in a new program, its taken us years and years to get here, I can't fathom redoing it. Some day maybe, for this type of price increase if I can't swallow it, I'm doing something wring big time.

    When my fiber lines go up I start sweating, whmcs no 🤣

    I can understand, when we were smaller early on small hikes hurt.

  • LeviLevi Member

    Enjoy. It is so sweet :) you can't do anything. Competition also banks on this. I bet Hostbill and others will also bump their prices at least 15%. That's for lack of proper OSS and in-house built solutions.

  • jfreak53jfreak53 Member, Patron Provider

    Plain and simple everyone, cost of doing business is rising everywhere, not just here. A business has to adjust appropriately to compensate. I feel like I posted this last year around the same time, oh wait, I did 🤣

  • zmeuzmeu Member

    Most of new startup doesn’t fit with that price - in 3 more years the price will be 50$.

    For most they are just an invoicing software, in some countries we’re forced by law to submit our invoicing to Govt. Does WHMCS comply with law by default? No.

  • sandozsandoz Veteran
    edited October 9

    @zmeu said:
    who still use WHMCS?

    Many providers still using them, why changing something that is working?

    @alfatarsos said:

    @layer7 said:

    @alfatarsos said:
    Glad I moved...

    Hi,

    moving where?

    We went to WiseCP :)

    Uhhh, WiseCP is not good for who already have many customers. Where is the Proxmox module? Domain Registrars? Weak.

    Hostbill / Blesta is the key.
    WiseCP > Good for small companies only.

    Thanked by 1chria838373
  • edited October 9

    @Levi said:
    ...
    I bet Hostbill and others will also bump their prices at least 15%. That's for lack of proper OSS and in-house built solutions.

    This is why I don't see switching to another pay app as a long term solution. The price is getting to the point where it is making more sense to build my own. I am factoring in another 20% increase next year and the year after that. Starting to feel like the proverbial frog in a pot of boiling water.

  • jsgjsg Member, Resident Benchmarker
    edited October 9

    I'm again a bit surprised. After all LET is a place where really many providers are. So, quick question: Why not building a purpose community of providers who all together finance some developer(s) with experience to build a good solution? (and possibly earn more than just covering the cost by selling a good "made by providers for providers" product and WHMCS alternative) ...

  • NameCraneNameCrane Member, Patron Provider

    @COLBYLICIOUS said:

    @ArrowBoi said:
    what about resellers? if I have a WHMCS license from a reseller, will it increase there too?

    They will decide that.

    @NameCrane got any clue if the license will be more expensive though?

    The Starter licenses will be the same, we'll still be offering them for $8.29.

    The unbranded + larger licenses will be going up a bit to match their increase.

  • layer7layer7 Member, Host Rep, LIR

    @jsg said:
    I'm again a bit surprised. After all LET is a place where really many providers are. So, quick question: Why not building a purpose community of providers who all together finance some developer(s) with experience to build a good solution? (and possibly earn more than just covering the cost by selling a good "made by providers for providers" product and WHMCS alternative) ...

    Hi,

    what?!?! Solving a problem together as community by organizing sense-fully?

    Come on... we are in 2024... dont expect too much :p

    Joke aside:

    Rebuilding something similar to WHMCS will take thousands of hours.

    Even only the integration of the top 20 payment gateways will take hundreds of hours. So only this is a middle 4-5 digit amount of money in EUR or USD currency.

    Or you just pay 5 cent per active customer...

    Once we reach 5 EUR / active customer, we might get slowly to the point where it makes economically sense to build something on your own or as crowd.

    But 5 cent... i mean we have no other supplier that let us pay less for a core ability of the company. Which means that WHMCS is by far the smallest invoice we have to pay per month. So before i make a new billing panel, i will open my own datacenter. Would make much more sense for the ROI.

    Thanked by 1jfreak53
  • LeviLevi Member
    edited October 9

    @jsg said:
    I'm again a bit surprised. After all LET is a place where really many providers are. So, quick question: Why not building a purpose community of providers who all together finance some developer(s) with experience to build a good solution? (and possibly earn more than just covering the cost by selling a good "made by providers for providers" product and WHMCS alternative) ...

    Because of human nature. Greed, overwhelming greed. “Why should I contribute for free (or low price) for product which others use to profit?”. This is inevitable.

    Thanked by 1jsg
  • jarjar Patron Provider, Top Host, Veteran

    @jsg said:
    I'm again a bit surprised. After all LET is a place where really many providers are. So, quick question: Why not building a purpose community of providers who all together finance some developer(s) with experience to build a good solution? (and possibly earn more than just covering the cost by selling a good "made by providers for providers" product and WHMCS alternative) ...

    I'd just go all in on Blesta or HostBill. HB just made a nice change for me on request to fix an issue unique to MXroute. I appreciated that a lot. Blesta has come a long way too.

    Thanked by 2jsg chria838373
  • SwiftnodeSwiftnode Member, Host Rep, LIR
    edited October 9

    I'm not usually one to complain about price increases. But I don't actually understand WHMCS leadership/executive decisions.

    1. The admin UI overhaul essentially hid easy to access functions behind an additional 2 clicks.
    2. We have reported issues that have been assigned CORE tags internally with WHMCS that have not been fixed for YEARS, with still no ETA on a fix.
    3. It took them more than 3 years to implement hCaptcha and ReCaptcha 3.
    4. There is still no included single page checkout. (no, I will not use XYZ ioncube encoded third party module)
    5. In their pricing update email, they try to sell you the price increase by saying they've updated payment modules, yet they still lack BASIC functionality for PayPal Smart Buttons that literally every other key player in the field offers out of the box. (suggestion here, submitted by yours truly)

    This price increase is not going to kill my business, and probably is not going to kill anyone else's either. But the boilerplate "We’re committed to enhancing your experience and adding additional value" every year in a price increase email, while not actually adding any additional value to the product is becoming a bit.. irritating to read at the least.

    I'm not even sure why we are charged on a per-client basis, when we get nothing beneficial from that type of relationship with WHMCS. Whether I have 1 client, or 10000 clients, nothing changes for them.

    TL;DR: WHMCS seems to be in a "maintenance mode" where basic core functionality is kept up (somewhat), and each year we see a price increase that tell us we are receiving "additional value."

  • zmeuzmeu Member

    HE.net it doesnt use any billing, they sent invoices manually.

    Thanked by 3Alyx host_c ariq01
  • jfreak53jfreak53 Member, Patron Provider

    @zmeu said:
    HE.net it doesnt use any billing, they sent invoices manually.

    I believe it, their website looks like last time they invested into it was 1999 😂

    Thanked by 2sasslik host_c
  • @jfreak53 said:

    @zmeu said:
    HE.net it doesnt use any billing, they sent invoices manually.

    I believe it, their website looks like last time they invested into it was 1999 😂

  • zmeuzmeu Member
    edited October 9

    @jfreak53 said: I believe it, their website looks like last time they invested into it was 1999 😂

    sandwich.net since 1997 - in 2024 they use Blesta.

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