RackNerd do not offer refunds?

EthanZou

First attempt at RackNerd, the IP is too dirty.

BruhGamer12

They do not

cybertech

next time before buying ask if they washed their IP

EthanZou

@BruhGamer12 said:
They do not

That's too bad.

@cybertech said:
next time before buying ask if they washed their IP

Good idea, but why doesn't RackNerd offer refunds like other vps providers?

BilohBucks

They prefer to spend your money for next giveaways and useless bump threads here on LET.

plumberg

You really like to do impulsive purchases, without contacting provider about the IP reputation/ refund policy, right?

You need to slow down, take a moment and ask yourself - is this who you are? Can you learn from past mistakes?

@EthanZou

EthanZou

@plumberg said:
You really like to do impulsive purchases, without contacting provider about the IP reputation/ refund policy, right?

You need to slow down, take a moment and ask yourself - is this who you are? Can you learn from past mistakes?

@EthanZou

I'm just curious why RackNerd is the only one that doesn't offer refunds.

tototo

Payments:
Refunds - Refunds are issued on a case-by-case basis since by default no refunds are provided once payment is received. Many or our services incur actual costs to provision, therefore, this is why refunds are not automatically available or granted. Please do contact us if you have any questions. Our intent is to work with each and every one of our clients in a fair manner. Upon request, we will do our very best to accommodate your request and let you know what is possible (and why). Prepayments such as account credit are ineligible to be refunded.

titus

@EthanZou

You can try to remove from the blacklists. In many cases there is a "removal" options. but if this not works.. (or the IP is very "dirty")..

Try to contact with their support (ticket), provide a proof for the 'dirty IP' (blacklists. etc), tell them, it's a problem for you, and ask them for replace it with a clean one. Maybe they do it or maybe not (I don't know what is their policies for that). just an idea

TarZZ92

if you believe you are due a refund and service has not been provided as it should then i suggest a chargeback, this will also cost the provider however its worth refunding rather than arguments, in my opinion if service hasnt been provided to the extent that it was purchased a refund should be provided as a pro rata basis, no need to be stealing money off the client.

bdl

No refund needed if you have double bandwidth

JerryHou

for a dumb question: how to check if the IP is "dirty"?

dev_vps

@JerryHou said:
for a dumb question: how to check if the IP is "dirty"?

Check MXToolBox and IPVoid

RapToN

@EthanZou said:
I'm just curious why RackNerd is the only one that doesn't offer refunds.

Thats not True. Not every VPS provider offers refunds so check before you buy something.

angstrom

@EthanZou

Please look at the refund policy of a provider before you buy

Also, it's pretty clear that you're looking for an IP address that will work with Netflix, etc. ( https://lowendtalk.com/discussion/195870/looking-for-a-vps-with-clean-ip ), but generally, providers don't offer such IP addresses

Please don't start senseless threads

Thread closed