New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Comments
@heartbeat_IT If I use your vps to operate an intermediary telegram bot to download torrent data, will it violate the regulations? thank you
No migration has happened yet as we need the consent of all clients for this. (Data Transfer from one entity to another). Renaming happened as it is planned to migrate these Plans to heartbeat IT. All Plans that were advertised via LET/LES will be migrated to heartbeat IT.
This is not decided yet. As soon we have more information we will contact clients that use our affiliate system. Thanks for the question.
Thanks for the question. Could you please contact us via [email protected] to check what is going on? Thanks!
Thanks for your feedback
Always great to work with you!
Thanks for your question. Could you please contact us via Ticket to discuss your use case? Thanks in advance.
@heartbeat_IT
Ticket #548504 - Really disappointed with the quality of support from this provider, Tickets are unresponsive so I had to come here to ask:
Overall Request:
Please respond to each question and each issue listed below in detail.
Issues and Questions:
Geekbench Error (yet-another-bench-script):
This error occurs for me and many other users, making it difficult to run the benchmark manually. This could lead to misunderstandings about the transparency of VDS performance.
Request: Please resolve this issue so that all users can run Geekbench.
CPU Specification (Dedicated Core):
I purchased a VDS with the description "1 dedicated core."
Question: Does this "1 dedicated core" mean "1 core and 2 threads" or just "1 core and 0 threads"? Please clarify.
VDS Management Interface:
The VDS management interface is very poorly designed; the colors (text and background) are too dark, causing eye strain.
There is no VDS restart button.
Requests:
Update the VDS management software to the latest version.
If it's already the latest version, consider switching to a different, more user-friendly VDS management software.
Operating System Versions (Linux and Windows):
The Linux and Windows installations on your VDS should be updated to the latest versions.
Issue: My new VDS is running an old Linux kernel (kernel-core-5.14.0-503.16.1.el9_5.x86_64) while other providers always run the latest kernel (kernel-core-5.14.0-503.23.2.el9_5.x86_64).
Request: Update all Linux and Windows installations to the latest versions. Explain why the new VDS is using an older kernel.
Missing Tools (wget, tar):
wget and tar are not pre-installed.
Question: Is this a stripped-down version of Linux? Why are these basic tools missing?
RAM Displayed in Geekbench:
With the same 8GB of RAM and AlmaLinux 9.5, Geekbench 6 on your VDS only shows 7.47 GB, almost 300 MB less than other providers (7.75 GB).
Question: Please explain this discrepancy.
CPU Cache Specification in Geekbench (7950X):
The 7950X CPU has 1MB L2 cache and 64MB L3 cache, but Geekbench 6 only shows 512KB L2 cache and 16MB L3 cache.
Question: Please explain this discrepancy.
Slow Response Time:
I sent questions during business hours and did not receive a response.
Request: Improve customer support response times.
Summary: This ticket focuses on issues related to performance (benchmarks, CPU/RAM specifications), user experience (interface, missing tools), software updates, and customer support. The numbering and clear presentation should help the provider address each issue individually.
I really gotta share some
with this provider, for the price the service and support are outstanding. Thank you for being there for us!