HostHatch review

emgh

@sasslik said:

@crunchbits said:

@emgh said:

@bgerard said:

@emgh said:

@remy said: It's going to be hard to resist if they're running promos soon.

Yep, also looking forward to their next anniversary sale

I'd take another compute but after @crunchbits had a chicken fire sale, I really don't need it

They seem really nice, if they ever enter the EU market I'd be the first one to buy a server get Eric to gift me a server

What is considered to be EU?

Because I might have an announcement to make.

All except Romania, lol

Since @Calin is moving to a DC, @crunchbits figured a certain room would just sit empty

crunchbits

@emgh said:
Since @Calin is moving to a DC, @crunchbits figured a certain room would just sit empty

It does check all of my boxes:

• Random secondary market
• Reliable battle-hardened local staff available
• my i m have love freedom sua speak just like @Calin
• Accepts payment in bullion

Good guess. But no, not UK.

bgerard

@crunchbits said:

@emgh said:
Since @Calin is moving to a DC, @crunchbits figured a certain room would just sit empty

It does check all of my boxes:

• Random secondary market
• Reliable battle-hardened local staff available
• my i m have love freedom sua speak just like @Calin
• Accepts payment in bullion

Good guess. But no, not UK.

Ah man, Amsterdam or Frankfurt then, maybe somewhere in France at a push.

Then again, NL is saturated, Germany is saturated and it'd be hard to be competitive. France has OVH but I assume cheaper power than the other so, so yeah, maybe FR.

You don't see Ireland pop up often but it has a presence with big cloud providers, so maybe that too, different enough to be competitive and attractive but not so different that peering is bad and rack space costs a fortune.

I know nothing about this, pure guesses

remy

@bgerard said:

@crunchbits said:

@emgh said:
Since @Calin is moving to a DC, @crunchbits figured a certain room would just sit empty

It does check all of my boxes:

• Random secondary market
• Reliable battle-hardened local staff available
• my i m have love freedom sua speak just like @Calin
• Accepts payment in bullion

Good guess. But no, not UK.

Ah man, Amsterdam or Frankfurt then, maybe somewhere in France at a push.

Then again, NL is saturated, Germany is saturated and it'd be hard to be competitive. France has OVH but I assume cheaper power than the other so, so yeah, maybe FR.

You don't see Ireland pop up often but it has a presence with big cloud providers, so maybe that too, different enough to be competitive and attractive but not so different that peering is bad and rack space costs a fortune.

I know nothing about this, pure guesses

Yes, France has significantly cheaper energy than the other 2.
But this is totally within Europe and the European Union.

So I think we should expect a more exotic location, if not the UK

Mumbly

Like Norway or Iceland?

...or Moldova? :P

crunchbits

@bgerard said:

@crunchbits said:

@emgh said:
Since @Calin is moving to a DC, @crunchbits figured a certain room would just sit empty

It does check all of my boxes:

• Random secondary market
• Reliable battle-hardened local staff available
• my i m have love freedom sua speak just like @Calin
• Accepts payment in bullion

Good guess. But no, not UK.

Ah man, Amsterdam or Frankfurt then, maybe somewhere in France at a push.

Then again, NL is saturated, Germany is saturated and it'd be hard to be competitive. France has OVH but I assume cheaper power than the other so, so yeah, maybe FR.

You don't see Ireland pop up often but it has a presence with big cloud providers, so maybe that too, different enough to be competitive and attractive but not so different that peering is bad and rack space costs a fortune.

I know nothing about this, pure guesses

Yeah all too saturated with plenty of excellent providers already there such as HostHatch. Truly nothing I can bring to the table except keeping a positive review thread bumped rather than skid ddos drama.

@Mumbly said:
Like Norway or Iceland?

...or Moldova? :P

You sir are getting warm.

bdl

@emgh said:
Kthxbai hosthatch

$100

Calin

@crunchbits rent my basement , that it's the truth!

xvps

@crunchbits is building a datacenter on LOLland.

Lolland (Danish: [ˈlʌˌlænˀ] ⓘ; formerly spelled Laaland, literally "low land") is the fourth largest island of Denmark...

shruub

Hella highjacking this thread, but it's a thremghd, so it doesnt matter. Crunchyboi is going to norway because they didn't know it's not in the EU since there are no Geography classes in US.

emgh

@shruub said:
Hella highjacking this thread, but it's a thremghd, so it doesnt matter. Crunchyboi is going to norway because they didn't know it's not in the EU since there are no Geography classes in US.

His ”What is considered to be EU?” wasn’t a hint, he literally does not know

shruub

@emgh said:

@shruub said:
Hella highjacking this thread, but it's a thremghd, so it doesnt matter. Crunchyboi is going to norway because they didn't know it's not in the EU since there are no Geography classes in US.

His ”What is considered to be EU?” wasn’t a hint, he literally does not know

Exactly ;^)

@crunchy, Singapore isn't EU.

TimboJones

@emgh were both incidents handled by Mike? If I know he's dealing with an issue, I'll be satisfied it'll be resolved to my satisfaction in a timely matter.

Also, 6 months free for no loss of data and just a bit of delay is pretty hardcore. Even 1 month would be generous, IMO. It would have been good to know what your bandwidth limit was and what they bumped it to.

Have you had a storage server since 2015? If so, stating that you never lost a server due to HH raid failure would be important to note. I've had at least two separate occasions in less years with just a few servers.

I was shying away from VPS hosting due to data loss and inconvenience (and I generally have shitloads of extra CPU and storage at my place and now gigabit connection at home), but my recent electricity bills is making me think I'll be buying more 2-3 year deals in two weeks when HH posts more deals. I'm the type of buyer who can't resist sales and added value and those three year deals are pretty fucking sweet.

emgh

@TimboJones said: were both incidents handled by Mike?

He has handled issues for me, but in those above instances, mainly Emil and Able.

@TimboJones said: IMO. It would have been good to know what your bandwidth limit was and what they bumped it to.

To demand the same thing, yes. But that's also why I left it out

@TimboJones said: Have you had a storage server since 2015?

Nah, I often switch around. The 2015 server wasn't even on the same account, it was on my personal account, now I don't have any personal servers with them, only on my business ones.

@TimboJones said: I'm the type of buyer who can't resist sales and added value and those three year deals are pretty fucking sweet.

Yes!

hosthatch

@emgh said:
I ordered my first VPS with HostHatch 2015-12-08. I was 13.

Right now, I have one compute and one storage server.

They've gone above and beyond for me on two occasions recently.

At the first occasion, it was "their fault", I reinstalled my VM, and it never turned on again. As I understand it, the node itself was working, but it was bugging with reinstalls. At that point, I stated that I don't even need the data, but it's for backups, so I'd like it up and running ASAP. They said they'd re-provision it wherever I wanted, and offered a refund + 6 months free of charge. Since then, it's been running beautifully.

At the second occasion, backups didn't run successfully. As I logged in, I see that my bandwidth is capped. I won't say what plan I'm at, as I don't know if that makes a difference and I don't want people to just expect that they'd do this, but I created a ticket and asked if there was any way I could borrow a TB or so of bandwidth from the compute to the backup, or, increase the server price a tad to get a TB of extra bandwidth, to not have to get an extra invoice monthly for adding bandwidth (I hate book keeping).

Within about an hour, they increased the bandwidth by more than I asked for, and it it completely free of charge and permanently. Although, keep in mind that this storage server isn't a promo server. The compute, however, is.

About the compute, it's been flawless. Zero complaints at all.

I don't use any monitoring, but I do access the compute often and the backups run quite often too, and I'd get alerted if they had any issues, and it just works - always.

In summary, I'll give them 8.69/10. They have all the potential to be 10/10, but so far they're lacking in communications. They've also stated that they're aware of this on here, so I hope this is a place that they can improve on. For example, I wouldn't have reinstalled the storage VM if I knew before-hand that it would temporarily cripple it.

But, they do (for me, obviously not everyone will have the same experience) go above and beyond for their clients, their custom panel is beautiful and they're constantly adding new features.

Kthxbai @hosthatch

Thank you for the patronage and the kind words, they are very much appreciated. Also appreciate you leaving out the exact details of the extra bandwidth as that would only cause some more requests that we might have had to deny. In general though, we're happy to accommodate anything related to bandwidth, especially in the US/EU regions on standard plans.

anubhavhirani

@hosthatch said:

@emgh said:
I ordered my first VPS with HostHatch 2015-12-08. I was 13.

Right now, I have one compute and one storage server.

They've gone above and beyond for me on two occasions recently.

At the first occasion, it was "their fault", I reinstalled my VM, and it never turned on again. As I understand it, the node itself was working, but it was bugging with reinstalls. At that point, I stated that I don't even need the data, but it's for backups, so I'd like it up and running ASAP. They said they'd re-provision it wherever I wanted, and offered a refund + 6 months free of charge. Since then, it's been running beautifully.

At the second occasion, backups didn't run successfully. As I logged in, I see that my bandwidth is capped. I won't say what plan I'm at, as I don't know if that makes a difference and I don't want people to just expect that they'd do this, but I created a ticket and asked if there was any way I could borrow a TB or so of bandwidth from the compute to the backup, or, increase the server price a tad to get a TB of extra bandwidth, to not have to get an extra invoice monthly for adding bandwidth (I hate book keeping).

Within about an hour, they increased the bandwidth by more than I asked for, and it it completely free of charge and permanently. Although, keep in mind that this storage server isn't a promo server. The compute, however, is.

About the compute, it's been flawless. Zero complaints at all.

I don't use any monitoring, but I do access the compute often and the backups run quite often too, and I'd get alerted if they had any issues, and it just works - always.

In summary, I'll give them 8.69/10. They have all the potential to be 10/10, but so far they're lacking in communications. They've also stated that they're aware of this on here, so I hope this is a place that they can improve on. For example, I wouldn't have reinstalled the storage VM if I knew before-hand that it would temporarily cripple it.

But, they do (for me, obviously not everyone will have the same experience) go above and beyond for their clients, their custom panel is beautiful and they're constantly adding new features.

Kthxbai @hosthatch

Thank you for the patronage and the kind words, they are very much appreciated. Also appreciate you leaving out the exact details of the extra bandwidth as that would only cause some more requests that we might have had to deny. In general though, we're happy to accommodate anything related to bandwidth, especially in the US/EU regions on standard plans.

Since you are here, happy anniversary!

I am eagerly waiting for $7/year offer.

emgh

@hosthatch No problem, I wouldn’t have mentioned it at all, but I remember you stated that you’re flexible with bandwidth on certain standard (non-promo) plans on LET before, so I wanted to provide context without providing any more detail than that provided by you in the past. I’m glad you appreciate that, keep it up!

nyamenk

@anubhavhirani said:

@hosthatch said:

@emgh said:
I ordered my first VPS with HostHatch 2015-12-08. I was 13.

Right now, I have one compute and one storage server.

They've gone above and beyond for me on two occasions recently.

At the first occasion, it was "their fault", I reinstalled my VM, and it never turned on again. As I understand it, the node itself was working, but it was bugging with reinstalls. At that point, I stated that I don't even need the data, but it's for backups, so I'd like it up and running ASAP. They said they'd re-provision it wherever I wanted, and offered a refund + 6 months free of charge. Since then, it's been running beautifully.

At the second occasion, backups didn't run successfully. As I logged in, I see that my bandwidth is capped. I won't say what plan I'm at, as I don't know if that makes a difference and I don't want people to just expect that they'd do this, but I created a ticket and asked if there was any way I could borrow a TB or so of bandwidth from the compute to the backup, or, increase the server price a tad to get a TB of extra bandwidth, to not have to get an extra invoice monthly for adding bandwidth (I hate book keeping).

Within about an hour, they increased the bandwidth by more than I asked for, and it it completely free of charge and permanently. Although, keep in mind that this storage server isn't a promo server. The compute, however, is.

About the compute, it's been flawless. Zero complaints at all.

I don't use any monitoring, but I do access the compute often and the backups run quite often too, and I'd get alerted if they had any issues, and it just works - always.

In summary, I'll give them 8.69/10. They have all the potential to be 10/10, but so far they're lacking in communications. They've also stated that they're aware of this on here, so I hope this is a place that they can improve on. For example, I wouldn't have reinstalled the storage VM if I knew before-hand that it would temporarily cripple it.

But, they do (for me, obviously not everyone will have the same experience) go above and beyond for their clients, their custom panel is beautiful and they're constantly adding new features.

Kthxbai @hosthatch

Thank you for the patronage and the kind words, they are very much appreciated. Also appreciate you leaving out the exact details of the extra bandwidth as that would only cause some more requests that we might have had to deny. In general though, we're happy to accommodate anything related to bandwidth, especially in the US/EU regions on standard plans.

Since you are here, happy anniversary!

I am eagerly waiting for $7/year offer.

@hosthatch where is the offer?

sh97

@anubhavhirani said:

@hosthatch said:

@emgh said:
I ordered my first VPS with HostHatch 2015-12-08. I was 13.

Right now, I have one compute and one storage server.

They've gone above and beyond for me on two occasions recently.

At the first occasion, it was "their fault", I reinstalled my VM, and it never turned on again. As I understand it, the node itself was working, but it was bugging with reinstalls. At that point, I stated that I don't even need the data, but it's for backups, so I'd like it up and running ASAP. They said they'd re-provision it wherever I wanted, and offered a refund + 6 months free of charge. Since then, it's been running beautifully.

At the second occasion, backups didn't run successfully. As I logged in, I see that my bandwidth is capped. I won't say what plan I'm at, as I don't know if that makes a difference and I don't want people to just expect that they'd do this, but I created a ticket and asked if there was any way I could borrow a TB or so of bandwidth from the compute to the backup, or, increase the server price a tad to get a TB of extra bandwidth, to not have to get an extra invoice monthly for adding bandwidth (I hate book keeping).

Within about an hour, they increased the bandwidth by more than I asked for, and it it completely free of charge and permanently. Although, keep in mind that this storage server isn't a promo server. The compute, however, is.

About the compute, it's been flawless. Zero complaints at all.

I don't use any monitoring, but I do access the compute often and the backups run quite often too, and I'd get alerted if they had any issues, and it just works - always.

In summary, I'll give them 8.69/10. They have all the potential to be 10/10, but so far they're lacking in communications. They've also stated that they're aware of this on here, so I hope this is a place that they can improve on. For example, I wouldn't have reinstalled the storage VM if I knew before-hand that it would temporarily cripple it.

But, they do (for me, obviously not everyone will have the same experience) go above and beyond for their clients, their custom panel is beautiful and they're constantly adding new features.

Kthxbai @hosthatch

Thank you for the patronage and the kind words, they are very much appreciated. Also appreciate you leaving out the exact details of the extra bandwidth as that would only cause some more requests that we might have had to deny. In general though, we're happy to accommodate anything related to bandwidth, especially in the US/EU regions on standard plans.

Since you are here, happy anniversary!

I am eagerly waiting for $7/year offer.

Even a $13/yr offer for the 13th anniversary.

rcy026

Another long time HostHatch customer here, and I can only second emgh's opinion, HostHatch works really really well.
Their custom control panel is easily one of the best there is, if not the best.
Things like internal network and BGP are really nice features, and they provide it free of charge.
Performance is really good and their network is awesome.

The only issues I've had over the years are some ipv6 outages but they have been quickly resolved after contacting support. Shit happens everywhere, what matters is how you deal with it and HH fixed it immediately.
As @emgh said, they are not far from 10/10.

anubhavhirani

@sh97 said:

@anubhavhirani said:

@hosthatch said:

@emgh said:
I ordered my first VPS with HostHatch 2015-12-08. I was 13.

Right now, I have one compute and one storage server.

They've gone above and beyond for me on two occasions recently.

At the first occasion, it was "their fault", I reinstalled my VM, and it never turned on again. As I understand it, the node itself was working, but it was bugging with reinstalls. At that point, I stated that I don't even need the data, but it's for backups, so I'd like it up and running ASAP. They said they'd re-provision it wherever I wanted, and offered a refund + 6 months free of charge. Since then, it's been running beautifully.

At the second occasion, backups didn't run successfully. As I logged in, I see that my bandwidth is capped. I won't say what plan I'm at, as I don't know if that makes a difference and I don't want people to just expect that they'd do this, but I created a ticket and asked if there was any way I could borrow a TB or so of bandwidth from the compute to the backup, or, increase the server price a tad to get a TB of extra bandwidth, to not have to get an extra invoice monthly for adding bandwidth (I hate book keeping).

Within about an hour, they increased the bandwidth by more than I asked for, and it it completely free of charge and permanently. Although, keep in mind that this storage server isn't a promo server. The compute, however, is.

About the compute, it's been flawless. Zero complaints at all.

I don't use any monitoring, but I do access the compute often and the backups run quite often too, and I'd get alerted if they had any issues, and it just works - always.

In summary, I'll give them 8.69/10. They have all the potential to be 10/10, but so far they're lacking in communications. They've also stated that they're aware of this on here, so I hope this is a place that they can improve on. For example, I wouldn't have reinstalled the storage VM if I knew before-hand that it would temporarily cripple it.

But, they do (for me, obviously not everyone will have the same experience) go above and beyond for their clients, their custom panel is beautiful and they're constantly adding new features.

Kthxbai @hosthatch

Thank you for the patronage and the kind words, they are very much appreciated. Also appreciate you leaving out the exact details of the extra bandwidth as that would only cause some more requests that we might have had to deny. In general though, we're happy to accommodate anything related to bandwidth, especially in the US/EU regions on standard plans.

Since you are here, happy anniversary!

I am eagerly waiting for $7/year offer.

Even a $13/yr offer for the 13th anniversary.

I like the idea, offer link where? o.O

shruub

@anubhavhirani said:
I like the idea, offer link where? o.O

Here you go (don't check the link) hosthatch.com/super-duper-13-dollarido-offer

anubhavhirani

@shruub said:

@anubhavhirani said:
I like the idea, offer link where? o.O

Here you go (don't check the link) hosthatch.com/super-duper-13-dollarido-offer

Thanks!

Been refreshing LET for a while now, guess Hosthatch won't have any sale this anniversary.

bench

@anubhavhirani said:
Been refreshing LET for a while now, guess Hosthatch won't have any sale this anniversary.

They will do some promotions on/around 25th April

https://lowendtalk.com/discussion/comment/3941988/#Comment_3941988

hyperblast

@crunchbits said:

@emgh said:

@bgerard said:

@emgh said:

@remy said: It's going to be hard to resist if they're running promos soon.

Yep, also looking forward to their next anniversary sale

I'd take another compute but after @crunchbits had a chicken fire sale, I really don't need it

They seem really nice, if they ever enter the EU market I'd be the first one to buy a server get Eric to gift me a server

What is considered to be EU?

Because I might have an announcement to make.

lets say EUROPE instead of EU(dSSR)

hyperblast

@hyperblast said:

@crunchbits said:

@emgh said:

@bgerard said:

@emgh said:

@remy said: It's going to be hard to resist if they're running promos soon.

Yep, also looking forward to their next anniversary sale

I'd take another compute but after @crunchbits had a chicken fire sale, I really don't need it

They seem really nice, if they ever enter the EU market I'd be the first one to buy a server get Eric to gift me a server

What is considered to be EU?

Because I might have an announcement to make.

lets say EUROPE instead of EU(dSSR)

@crunchbits