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HostHatch review
I ordered my first VPS with HostHatch 2015-12-08. I was 13.
Right now, I have one compute and one storage server.
They've gone above and beyond for me on two occasions recently.
At the first occasion, it was "their fault", I reinstalled my VM, and it never turned on again. As I understand it, the node itself was working, but it was bugging with reinstalls. At that point, I stated that I don't even need the data, but it's for backups, so I'd like it up and running ASAP. They said they'd re-provision it wherever I wanted, and offered a refund + 6 months free of charge. Since then, it's been running beautifully.
At the second occasion, backups didn't run successfully. As I logged in, I see that my bandwidth is capped. I won't say what plan I'm at, as I don't know if that makes a difference and I don't want people to just expect that they'd do this, but I created a ticket and asked if there was any way I could borrow a TB or so of bandwidth from the compute to the backup, or, increase the server price a tad to get a TB of extra bandwidth, to not have to get an extra invoice monthly for adding bandwidth (I hate book keeping).
Within about an hour, they increased the bandwidth by more than I asked for, and it it completely free of charge and permanently. Although, keep in mind that this storage server isn't a promo server. The compute, however, is.
About the compute, it's been flawless. Zero complaints at all.
I don't use any monitoring, but I do access the compute often and the backups run quite often too, and I'd get alerted if they had any issues, and it just works - always.
In summary, I'll give them 8.69/10. They have all the potential to be 10/10, but so far they're lacking in communications. They've also stated that they're aware of this on here, so I hope this is a place that they can improve on. For example, I wouldn't have reinstalled the storage VM if I knew before-hand that it would temporarily cripple it.
But, they do (for me, obviously not everyone will have the same experience) go above and beyond for their clients, their custom panel is beautiful and they're constantly adding new features.
Kthxbai @hosthatch
Comments
ChatGPT, summarize this review in a few short bullet points
You were thirteen.
Are you sixteen now?
Out of curiosity, I ask where the server is located? Sweden?
Yes, both compute and storage are in Stockholm right now.
I don't see any affiliate links in all of this. Not funny, I'm leaving.
They both run Ubuntu 14.04 with GNOME.
i thought you were like 69 or something
HostHatch has (no aff)
See product specs (aff)
why
Thanks for reminding Hosthatch will have an anniversary on April 16th or so.
It took me way too long to calculate.
I asked GPT how old I was by that date
Because your swedish and old
(though I did guess you around 20 13.)
Around 20 is very close to 21 to be fair
Hey ChatGPT, how old was I in 2015? (providing no addatiobal context)
np, should be on everybody's calendar
+1 for hosthatch, picked up a compute promo in London to act as the main reverse proxy to my other machines. Flawless.
I've had issues with Greencloud and Hostaris in London, so yeah, if you want stable and good uptime, go with HH.
Nice! My compute is a promo as well
AMD Compute 2 GB - PROMO-O
1 CPU
2 GiB RAM
25 GB Disk
5 TB Bandwidth
Stockholm, $25 / yr
Using it for VirtFusion, works great for it
I couldn't agree more.
Their products are great. Both nvme & storage
Indeed, the support is not the most reactive
Given the prices and scale... We don't really pay for support.
That said, I think they could still improve a bit on that
It's going to be hard to resist if they're running promos soon.
Even if I don't need anything, it's too good not to buy
Yep, also looking forward to their next anniversary sale
I'd take another compute but after @crunchbits had a chicken fire sale, I really don't need it
They seem really nice, if they ever enter the EU market I'd be the first one to buy a server get Eric to gift me a server
What is considered to be EU?
Because I might have an announcement to make.
London
- well, europe not EU
I'd love my flock to be on the same continent
London is fine
When I'm non-political, by 'EU', I usually mean Europe even though that's obviously wrong xD
Where is the buy button ?
All except Romania, lol