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jcfkccp

@NDTN So this is a normal situation?

MallocVoidstar

Here's my VirMach Tokyo box, which is in the same datacenter. I don't think it's on Greencloud's end.

NDTN

@jcfkccp said:
@NDTN So this is a normal situation?

Yes normal when DDoS mitigation is enabled, it might drop some repeated ping packets.

jcfkccp

@NDTN Fair enough, I'll wait a few days to check again

Dazzle

@NDTN said:
should we increase it to $20?

Yes, please. I didn't want to be his neighbor.

jcfkccp

@Dazzle said:

@NDTN said:
should we increase it to $20?

Yes, please. I didn't want to be his neighbor.

I suggest to be $200

cybertech

@jcfkccp said:
@NDTN Fair enough, I'll wait a few days to check again

you can also decide to pay $3 now instead of accusing them.

jcfkccp

@cybertech said:

@jcfkccp said:
@NDTN Fair enough, I'll wait a few days to check again

you can also decide to pay $3 now instead of accusing them.

Sorry, I'dont want to do that. I choose to not renew my vps after the service ends.

didtav

@jcfkccp said:
@NDTN Is this your Green Cloud service? Let customers pay for DC's problems?

I don't like it that they didn't even check the customer's problem at first reply on the ticket.

jcfkccp

@didtav said:

@jcfkccp said:
@NDTN Is this your Green Cloud service? Let customers pay for DC's problems?

I don't like it that they didn't even check the customer's problem at first reply on the ticket.

I don't want to judge any more. Otherwise everyone will think I'm being unreasonable.

cybertech

@jcfkccp said:

@didtav said:

@jcfkccp said:
@NDTN Is this your Green Cloud service? Let customers pay for DC's problems?

I don't like it that they didn't even check the customer's problem at first reply on the ticket.

I don't want to judge any more. Otherwise everyone will think I'm being unreasonable.

"the network is poor again"

i dont think the response is unreasonable.

jcfkccp

@cybertech said:

@jcfkccp said:

@didtav said:

@jcfkccp said:
@NDTN Is this your Green Cloud service? Let customers pay for DC's problems?

I don't like it that they didn't even check the customer's problem at first reply on the ticket.

I don't want to judge any more. Otherwise everyone will think I'm being unreasonable.

"the network is poor again"

i dont think the response is unreasonable.

Thank you

cybertech

@jcfkccp said:

@cybertech said:

@jcfkccp said:

@didtav said:

@jcfkccp said:
@NDTN Is this your Green Cloud service? Let customers pay for DC's problems?

I don't like it that they didn't even check the customer's problem at first reply on the ticket.

I don't want to judge any more. Otherwise everyone will think I'm being unreasonable.

"the network is poor again"

i dont think the response is unreasonable.

Thank you

you're very welcome

JabJab

@didtav said: I don't like it that they didn't even check the customer's problem at first reply on the ticket.

WTF do you expect them to do after a ticket "network is poor again". Without any details, any description, any examples?

I don't like it that you didn't even describe the customer's problem at first post (reply) on the ticket.

seventhsky42

They have terminated all my VPS without any notification, no reason whatsoever.