Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links


Categories

In this Discussion

› › Fiberstate - Power Issue - Page 2
New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

Fiberstate - Power Issue

2

Comments

  • fiberstatefiberstate Member, Patron Provider
    edited November 2023

    @vba said:

    @fiberstate said:

    @vba said:

    @vba said:
    @fiberstate can you check IPv6 connectivity?

    @fiberstate can you check IPv6 connectivity?

    Yes, please open a ticket. We are checking a few things with v6 at the moment.

    it is difficult to open the website, because of 503
    please try to solve ipv6 issue on your side, i believe all server has no ipv6 connectivity right now

    There shouldn't be any 503 errors. Please advise if you still see them. There is some sporadic v6 connectivity we are tracking down, but its not offline.

  • JasonMJasonM Member

    @CheepCluck said: Provider made their own thread about a power blip and didn't rely on a community made thread?

    ...and then there is no LET drama! :D

    Thanked by 1HostEONS
  • vbavba Member

    @fiberstate said:

    @vba said:

    @fiberstate said:

    @vba said:

    @vba said:
    @fiberstate can you check IPv6 connectivity?

    @fiberstate can you check IPv6 connectivity?

    Yes, please open a ticket. We are checking a few things with v6 at the moment.

    it is difficult to open the website, because of 503
    please try to solve ipv6 issue on your side, i believe all server has no ipv6 connectivity right now

    There shouldn't be any 503 errors. Please advise if you still see them. There is some sporadic v6 connectivity we are tracking down, but its not offline.

    Yes still cannot ping from/to ipv6

    Thanked by 1nick_
  • khajiitkhajiit Member

    @vba said:

    @fiberstate said:

    @vba said:

    @fiberstate said:

    @vba said:

    @vba said:
    @fiberstate can you check IPv6 connectivity?

    @fiberstate can you check IPv6 connectivity?

    Yes, please open a ticket. We are checking a few things with v6 at the moment.

    it is difficult to open the website, because of 503
    please try to solve ipv6 issue on your side, i believe all server has no ipv6 connectivity right now

    There shouldn't be any 503 errors. Please advise if you still see them. There is some sporadic v6 connectivity we are tracking down, but its not offline.

    Yes still cannot ping from/to ipv6

    I can ping certain hosts so I think it's a route issue. for example:

    PING fb.com(edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de)) 56 data bytes
64 bytes from edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de): icmp_seq=1 ttl=57 time=12.1 ms
64 bytes from edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de): icmp_seq=2 ttl=57 time=12.1 ms
64 bytes from edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de): icmp_seq=3 ttl=57 time=12.1 ms

    but this does not work

    PING google.com(slc09s01-in-x0e.1e100.net (2607:f8b0:4025:802::200e)) 56 data bytes
^C
--- google.com ping statistics ---
7 packets transmitted, 0 received, 100% packet loss, time 6088ms
    Thanked by 2nick_ vba
  • fiberstatefiberstate Member, Patron Provider

    We are looking into it @khajiit

    Thanked by 1khajiit
  • fiberstatefiberstate Member, Patron Provider
    edited November 2023

    @khajiit said:

    @vba said:

    @fiberstate said:

    @vba said:

    @fiberstate said:

    @vba said:

    @vba said:
    @fiberstate can you check IPv6 connectivity?

    @fiberstate can you check IPv6 connectivity?

    Yes, please open a ticket. We are checking a few things with v6 at the moment.

    it is difficult to open the website, because of 503
    please try to solve ipv6 issue on your side, i believe all server has no ipv6 connectivity right now

    There shouldn't be any 503 errors. Please advise if you still see them. There is some sporadic v6 connectivity we are tracking down, but its not offline.

    Yes still cannot ping from/to ipv6

    I can ping certain hosts so I think it's a route issue. for example:

    PING fb.com(edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de)) 56 data bytes
64 bytes from edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de): icmp_seq=1 ttl=57 time=12.1 ms
64 bytes from edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de): icmp_seq=2 ttl=57 time=12.1 ms
64 bytes from edge-star-mini6-shv-01-den4.facebook.com (2a03:2880:f141:82:face:b00c:0:25de): icmp_seq=3 ttl=57 time=12.1 ms

    but this does not work

    PING google.com(slc09s01-in-x0e.1e100.net (2607:f8b0:4025:802::200e)) 56 data bytes
^C
--- google.com ping statistics ---
7 packets transmitted, 0 received, 100% packet loss, time 6088ms

    This should be now fully resolved. Let us know if you are seeing any issues. Thanks!

  • verl20verl20 Member

    can we get an RCA?

  • WindsOfChangeWindsOfChange Member

    503
    Service Unavailable
    The server is currently unable to handle your request due to a temporary overload or scheduled maintenance.

    Request ID: 3d37681b7d26fbb5be7387c409174a27

  • WindsOfChangeWindsOfChange Member

    Suggestion; move your portal to a off network cloud service.

    Thanked by 1inthecloudblog
  • ZechTechZechTech Member

    @fiberstate said:
    This has been fully resolved and there was a brief impact. Anyone experiencing any problems with a server reboot, please open a support ticket or call our main number 800-575-8921 and we have our team on stand by to assist.

    Tried calling the number but it kept getting picked up by the fax machine. we cannot access the control panel.

  • xyzzzxyzzz Member

    https://billing.fiberstate.com/index.php?rp=/login

    The url above working for me, but not the main website.

  • fiberstatefiberstate Member, Patron Provider

    ``> @ZechTech said:

    @fiberstate said:
    This has been fully resolved and there was a brief impact. Anyone experiencing any problems with a server reboot, please open a support ticket or call our main number 800-575-8921 and we have our team on stand by to assist.

    Tried calling the number but it kept getting picked up by the fax machine. we cannot access the control panel.

    Tested and seems to be working fine. +1 800-575-8921 opt 0

  • fiberstatefiberstate Member, Patron Provider
    edited November 2023

    @xyzzz said:
    https://billing.fiberstate.com/index.php?rp=/login

    The url above working for me, but not the main website.

    All sites are working. Please let us know if you are seeing any issues loading https://fiberstate.com. Thanks

  • vbavba Member

    have you guys increased the power of your data center?

  • fiberstatefiberstate Member, Patron Provider

    @vba said:
    have you guys increased the power of your data center?

    Yes. We've brought online additional generators and increased capacity.

    Thanked by 3nick_ fatchan vba
  • lsun38atft8hqlsun38atft8hq Member
    edited November 2023

    Are we having another power issue?

    Edit: Looks like one of my nodes dropped off the network for 5-10m, not a power issue.

  • bulabula Member

    Yep, mine went down and up now so downtime approx 2 Minutes

  • fiberstatefiberstate Member, Patron Provider

    @lsun38atft8hq said:
    Are we having another power issue?

    No power issues. Please open a ticket if you are seeing an issue.

  • HostEONSHostEONS Member, Patron Provider

    not a power issue, probably some huge attack

  • fiberstatefiberstate Member, Patron Provider

    We'll continue to monitor but no issues at present.

  • xyzzzxyzzz Member

    @HostEONS said:
    not a power issue, probably some huge attack

    issue just started for me, extreme slowness

  • xyzzzxyzzz Member

    @xyzzz said:

    @HostEONS said:
    not a power issue, probably some huge attack

    issue just started for me, extreme slowness

    Very brief but back to normal. During slowness, experienced high latency 200ms+ from a box that normally has sub 20ms. On both FS/Hosteons hosts.

  • fiberstatefiberstate Member, Patron Provider
    edited November 2023

    @xyzzz said:

    @xyzzz said:

    @HostEONS said:
    not a power issue, probably some huge attack

    issue just started for me, extreme slowness

    Very brief but back to normal. During slowness, experienced high latency 200ms+ from a box that normally has sub 20ms. On both FS/Hosteons hosts.

    Ok thank you for the info. Please open a support ticket if you see any lingering issues or a increase in latency.

    We'd also like to add to this; GTT has just completed their PoP build out into our data center, this is their second PoP location in Salt Lake City. They'll be offering 10 and 100G IP ports that will be priced very aggressively. We can extend cross connects to any bare metal or colo service located here. We'll be turning up 100G GTT ports and adding them into our BGP blend here shortly.

    Thanked by 1ThracianDog
  • vbavba Member
    edited November 2023

    another outages?

    update, looks like there is no outage but the network is down

  • bulabula Member

    @vba said:
    another outages?

    update, looks like there is no outage but the network is down

    If it is network outage, could be an isolated issue as my server is up.

  • HostEONSHostEONS Member, Patron Provider

    @vba said:
    another outages?

    update, looks like there is no outage but the network is down

    Yup everything up for us as well

  • vbavba Member
    edited November 2023

    @bula said:

    @vba said:
    another outages?

    update, looks like there is no outage but the network is down

    If it is network outage, could be an isolated issue as my server is up.

    yes it just up,
    we have several servers and they were all down before.
    you can also check the billing website, it is down (update just back online)

  • ProterozoicProterozoic Member

    Is there any other issue with the circuit. Unable to ask website questions

  • fiberstatefiberstate Member, Patron Provider
    edited November 2023

    @Proterozoic said:
    Is there any other issue with the circuit. Unable to ask website questions

    No issues at present. Please open a support ticket if you continue to have any problems.

  • ACGNTACGNT Member

    There's no way to connect again. What's the current situation

Sign In or Register to comment.