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The money has been deducted because you disputed your payment...
Waiting for restock on 16.2 plan
We're also offering an extra vCore on any plan if you simply comment your VPS ID!
Service ID 892 KVM-EPYC-2GB
+1 core please
@hostaris The counted bandwidth 4 TB, is only for the outbound data transfer from VPS right?
I really don't like this whole top up and then maybe you get the vps you want thing
**We're also offering an extra vCore on any plan if you simply comment your VPS ID!
**
On VPS 887 and 889 still waiting for the extra core to be added @hostaris
From the storage server I have with them, the advertised bandwidth is both inbound+outbound.
We're rewriting it. Not something we can change at the moment.
Is there support or it's none support services?I sent email and discord ticket but no response
It's a Saturday evening. Please be patient
Just as a heads up for clients on Xeon, the maintenance to change the drives has been pushed forward to tomorrow, as we had an issue today with our provider and I spent a few hours working on it. Hours that should've been spent on the migration.
Apologies for any inconvenience.
I loaded funds in my account, but when I tried creating VPS - KVM-EPYC-2GB, I am getting this error: ":["No hypervisors in the selected group have enough resources."]}. please help.
Ticket 0398
Same here
Out of stock
Stock will be replenished at 20:30 GMT tonight.
All done. Sorry about the wait guys.
Service ID 904
+1 core please
Stock has been replenished for Epyc servers
@hostaris can you recheck ID=891 epic still not added 1 more core (from 2 to 3)?
Check now
ID 907 , thank you
@hostaris VPS ID=908
Please add the extra core.
A friendly reminder from a boomer customer, not all customers in hosting industry uses Discord. Perhaps because you are 17 makes you think everyone around you only uses Discord but creating a simple support email address is the most basic requirement if you want to survive in this sector. Otherwise your 9 months company won't be able to find many customers with that attitude.
@hostaris ID:885 tanks you pls add one more core
It's not a common rule that every provider should provide support in this sector. Even some has ticket system, they seldomly reply it.
It's a lucky thing OP provides Discord support under this price, low-end customers should learn to adapt providers instead of the opposite.
VPS ID=904 and 905
Please add the extra core.
Please add the extra core on VPS ID 909.
I wonder why I have bought that VPS today 20/11 but renewal on 14/11 next year :-?
ID 910, thank you!
We know. The reason why we use Discord is plastered on our website. The company is not 9 months old by the way, we operated as a partnership for a while. We do have a support email - [email protected].
Respectfully, even if it is our decision to only offer Discord support, that is our decision and if you are not happy with that then you don't need to use our services. We are surviving pretty good, just because we use Discord to offer quick personal support doesn't mean we are a failing business.
VPS ID:911
Please add the extra core.
@hostaris VPS ID=912
Please add the extra core.