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Comments
Is there a Windows option?
Yes
ID:871
PLZ,Thx.
UPDATE:
After getting my VPS and installing it I of course ran a benchmark ... and the VPS crashed, or more precisely my SSH session did. I contacted @hostaris via PM and they said they'd look at it. After a short (constructive) to/fro via PM ... I've not gotten a response/didn't hear anything from them since days (Nov. 4).
Is there a problem, hostaris?
Hey. Not an easy thing to diagnose - we're also not very active on LET in terms of customer service. If you need a quicker response please email me instead at [email protected]
Regarding the VM, we haven't had any other complaints regarding this, so it's going to take a while to replicate your issue. If you could let me know specifics regarding the benchmark you're using and your OS, that will help us diagnose the issue. It's likely an I/O issue which is not exactly easy to resolve as it could just be case of bad SSDs. If it is an SSD issue I'd be happy to move you temporarily to Ryzen until we can resolve it.
Sorry about the wait though, we've been very busy recently working on Black Friday offerings, and the rewrite of our billing system.
Done. Apologies for the wait.
After giving @hostaris about a week to resolve the problem I now publish a review. I wish to expressly state that while I see no technical reason for the problem and am certainly not pleased by the communication (which basically didn't exist for the major part of the week) I do not want to accuse hostaris of ill will, ignorance, or other negatives.
That said, at the end of the day the VPS is - and performs - the way it is/does. Hard data may have diverse reasons but they do not lie.
This review is based on just 14 runs, which normally I'd consider too meager for a review - but oh well, that's all I've got during the whole week. Look at the data and you'll understand.
First the system, processor & memory
Please note that this is a dual core E5 v4. I'll be blunt: I've seen stone age E5 v2 and worse (low-power) machines performing significantly better than this VPS. And of course the crypto results are crappy too.
Now the disk (remember this is an SSD, not spinning rust!)
Pardon me? That kind of performance would be kind of acceptable for an old IDE CF, but even for an old USB2 stick it would not be acceptable; for an "SSD" it's just ridiculous! Hell, each and every crappy "super cheap storage VPS with HDD" I've ever had, including pre Xeon v2 based ones with ridiculously poor spinning rust, were Speed daemons compared to this abomination of a "SSH".
Finally, connectivity
Finally something not crappy, in fact even really decent. UK, LON almost 2.8 Gb/s, that's really nice (but then within the same city, maybe even within DC, but still, a really nice result). DE, FRA and FR, PAR about 600 Mb/s, nice indeed. Towards the south - and funnily again NL,AMS - performance drops significantly, but still, nothing to complain about and pretty much every target in the 3 digits Mb/s, incl. RU, MOS. And well noted, with a not even €2/month VPS.
As for across the Atlantic, OK, noticeably below 100 Mb/s to WDC isn't exactly great, but otoh nearly the same to DAL and still about 65 Mb/s to LAX is something I can live well with, especially for the low price.
As for Asia, oh well, not worth a letter to mom and Africa neither although about 50 Mb/s to Kenia looks quite acceptable.
TL;DR
Besides connectivity which for the price one pays is really nice I have a hard time to find a nicer, but still matching the reality, adjective than "crappy" and I wouldn't see a base on which one could argue against a "horribly" being put in front of "crappy", sorry.
And of bloody course one tries to find an explanation. For one, let's be realistic, there's only so much one can reasonably expect for a bit over €20 (or sth. like $25) per year. That's OK and expected and don't hold it against hostaris that there is a very significant difference between their OP/promo and what one actually gets.
What I do hold against them though is that it seems they've gone way too far with oversell, uhm, overcrowding that poor node to a, pardon me, brutal extent. The result (also of squeezing way too many VMs on way too few disks) is what the results śhow: A VPS that is so crappy that it's barely usable.
Unless it turns out that the node has a weird problem and they seriously try - and succeed - to fix it, hostaris is on my (quite short btw) black list of "no renewal, never again" providers, sorry.
Hey,
We aren't overselling on these, I have attached a screenshot of our allocation on the node you're on. We've checked usage on the hypervisor and it is considerably low. As I said in my previous comment it does look like the hypervisor has an issue - we're going to replace the drives on Saturday via migration to another machine at around 6PM - you'll get the info via email. Hopefully this will fix the issues you're experiencing.
Very sorry for the inconvenience and miscommunication regarding this, it's been a very busy week for us.
Well, I can only test what I've got and I had and have zero ill will.
And while I'm somewhat bewildered by a provider running a node with, serious it seems, hypervisor problems, I'm certainly willing and would in fact be pleased to restart my testing once you tell me that the node is fully (and well, I hope) working.
No sweat, just do what needs to be done. I'll just wait a few more days