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Well I know of some providers that make it clear on what is constant use or have checks and balances in place to prevent abuse...
But saying x is unlimited and cannot be quantified - means you need to go back and make it easy for yourself and customers. Whether majority providers follow the same suite or not is not the point. If you want to grow this is needed.
Also make it clear to users what they can and cannot do. That's the only way out.
In the other thread I had some explanations but I deleted them, apparently it was not a good idea.
The idea is that I relied on the good faith of the users, and I continue to do so because the number of those who cross the red line is less than 1% compared to other customers and those who consider that they can cross that red line should have given me a ticket before ordering to clarify if their plan is ok or not.
Then, we have 2 Gbps (1150 Mbps guaranteed, 850 best effort), not 1 Gbps and soon we will switch to 6 Gbps guaranteed, probably after the black Friday offer when we will definitely have enough revenue to make that change worth 5 times higher for bandwidth.
Thanks a lot for the feedback!
Included With all these plans:
Dedicated IPv4 + IPv6/64
stupid is not the one who asks, stupid is the one who pays
Why do you pretend that there is no mention next to the price of each product that for IPv4 you pay another 1 EUR?
Why IP proce is separate from vps? Can vps be only ipv6 without that extra 1€?
How can you say they've crossed the red line, when you won't even admit there is one, let alone say where it is?
Yes, you can configure this during checkout.
I have just added the fact that the first 20TB are at 1Gbps and the rest are unlimited at 100Mbps, hoping that now there will be no more doubts.
So customer can consume 20TB + roughly 33TB per month (if constantly maxing out available port speed)
Yes, but even in this case it would be a problem to buy multiple VPSs for 3 EUR and do this with them.
Brothers, stop trying to reach the limit situations because you are pushing us towards bankruptcy and you will stay with summerhosts and the classic cloud which will damage your budgets.
I mean, isn't offer supposed to be financially sustainable for hoster? Otherwise it is not a business but some kind of charity
It is, but even more so in the low end world, the relationship between the customer and the seller is important.
Including in the NOC department where I work in the field of telecommunications, it often happens to clients that their requirements are not met within the time limit imposed by the contracts between the parties, but the very fact that they are partners makes them go further and make money together.
I understand his reluctance to give figures like this, because if everyone thinks that's what's acceptable, it isn't sustainable as it'd be 50x his bandwidth capacity.
This is why the previous limit of 10TB was already pretty good - it's much more than most of the more established hosts (although, that itself should tell him something about how sustainable it is). He doesn't even necessarily need to enforce the limit, maybe at 10TB just email them "hey, you're over the limit", at 20TB email them "please stop now", at 30TB "hey we've suspended your VM for excessive traffic, we did warn you". Already that's more generous than most providers, and he has actual justifcation to enforce the 10TB limit if usage generally picks up and things are close to maxing out.
If you advertise something, people are going to use that as advertised... if you going to go rogue on them, have limits per customer. That still opens a problem. Signing up for another account under someone else's name. How do you deal with that?
It's unfair to cry wolf for offering some service and then blaming the user for using the service as expected.
I am not trying to say you shut your business. But be reasonable with yourself first and identify how you want to sell services assuming they will be (ab)used...
It's also reasonable to understand that just a small portion of users will use full allocation. Keep them on a different node or constantly monitor the usage and reach out to them to be better. But they will fight your sales and bring you here in forum and ask who is at fault...
It will usually be the provider if limits are not defined.
If you define limits stick to them assuming that 💯 customers will reach that. If that's not possible, you need to recalculate
I don't pretend, because I don't care, I just copied/pasted your description
When you read partially and claim that you have been stolen, I think that the seller does not have a problem.
To be fair, it is pretty clear that every VPS says this for the price:
It is a bit confusing having the extra €1 default to selected, I remember arguing with CloudV about this a year or so back because it's not the normal expectation of how things work, but I don't think you can that "there is no mention next to the price of each product that for IPv4 you pay another 1 EUR" because it's there, very clearly, it's just you chose to stop reading the price halfway through.
OMG, now you think you are jesus of low end vps and without you peope will have no option. LOL
In the
Included With all these plans:section you should not writeDedicated IPv4 + IPv6/64even though you only get IPv6. The wordIncludedshould mean that it is part of the package in the product purchased. Meanwhile, IPv4 on the 4 products you are promoting is not included, but is anadditional product.is your vps can be run like seedbox ?
As it is absolutely clear over the very last messages before yours, on a topic merely two pages long, no. At least not for now... could be possible when the upgrade to 6 Gbps arrives, depending on the standpoint of his service.
Same gratuitous nastiness as always
What I was thinking about was the fact that if everyone were to push the ratio between the price paid and the resources consumed to the maximum, the competition would go bankrupt, I didn't refer for a second to the fact that I would be the kernel of the nut.
"starting at €3.50"
"starting at €4.50"
lol
3.5 @ IPv6
4.5 @ IPv4
Why is so hard to read a thread?
That's not the point, the point is that it says starting at 3.50 on one page, and starting at 4.50 on another. Both should say 3.50 as that's what it actually starts at
I'm well aware that the price differs depending on whether or not you get v4
It's simple.
The Lagom2 theme is smart enough to choose the minimum configuration (homepage), while the whmcs displays the price according to the default settings of the package, not according to the minimum price.
To have 3.5 EUR displayed on both pages would mean that the default is "without IPv4" and that would certainly have led to many accidental orders
Maybe it'd be easiest next time just to list it as two different products - an IPv6 only and a IPv4 + IPv6 product. Maybe also mention whether IPv6 only also includes NAT.
IPv6 has no NAT available.
Title is wrong -> https://web.archive.org/web/20211025132409/https://www.hazi.ro/cart.php?gid=10
VPS SSD Buget - 512MB
€1.99/mo
That's cheaper than ever, even without a promotional code
You caught me!
The happy expression would have been something like "CURRENT packages cheaper than ever".