CheapwindowsVPS.COM , run by uncertified Technical Engineer

riomartin

Whether you gonna believed or not, its up to you.

But for me , after years became their customer, it completely fucked up with everything they are trying to solved with every issues I got.

1. Network Issues
   I am having trouble to access RDP with terrible latency and complete lagging to LA Node.
   Upon checking, I only got below 1Mbps to VPS from Asian Region.
   I raised ticket and they asked my Administrator Password to have it check for this issue.
   What in the world , I meant what kind of Engineer did this company hired to make SOP of Network Checking issue like this?
   For me, its a complete idiocy that I couldnt take. Even in the first year of my experience as Technical Network Engineer, I never experienced have SOP in company I worked like this.

2. How to handle Issues, How long.
   Do you need days of even half months to reply and changed the status of ticket from In Progress to Answer?
   It is complete idiot I think to let customer to wait for almost half a month without any solution while the issue was an easy to solved for Certified Engineer that capable of Network Related.

3. I questioned a lot of the Engineers
   They finally give solution to move the service the other node
   I told them that this would be not effective since it does not related to the core system.
   It it network related issue that should be solved with Network Solution

Based on all of these ,
are you gonna trust for this Un-Profesional Company to hold and running your VPS ?

For me , its enough. Enough TIME to WASTE
And I kept wondering why the Head Manager or OWNER did not aware of this

Hopefully my experience did not repeat to all of you guys
Enough and avoid this kind of conpany would be good Idea.

Thank You

https://ibb.co/G974VbG
https://ibb.co/BcpccmF
https://ibb.co/K92QYMr
https://ibb.co/Brpj5RN

jenkki

Key word - Cheap.

lowendclient

CHEAPwindowsvps

Desite

domain name "cheap", please accept it

Patriarch

What do you expect from "cheap" ?

CheepCluck

Cheap windows technical engineer

theraw

i like how dude called staff unprofessional then instead of showing us their responses he simply send scr of his own messages again 😂

PieHasBeenEaten

So, it is unprofessional to ask a user for their root or administrator password to help fix or diagnose an issue? Just want to know for my future job as an uncertified technical engineer.

CheepCluck

@PieHasBeenEaten said:
So, it is unprofessional to ask a user for their root or administrator password to help fix or diagnose an issue? Just want to know for my future job as an uncertified technical engineer.

Its unprofessional because it indicates a desire to troubleshoot.
If you wish to be a uncertifiable notwork engineer you must have no desire to troubleshoot.

Also props on OP for having a Low T karen moment. Gotta demand for that manager and provide zero troubleshooting aids. Very professional especially after threatening to post a thread about it on LET.
Also accolades for sticking up with their service for 4 years(https://lowendtalk.com/discussion/182960/cheapwindowsvps-com-vpshostingservice-co). 1MB/s was really the final straw lmao.

ascicode

Well, who buys cheap, gets cheap so as the support.