spaceberg.cc - Too much of my time, like a professional scam

malignify

No matter how the customer is, providers shouldn't be revealing customer's PI to the public.

John1289s

@dev_vps said:

@John1289s said:

@febryanvaldo said:
Thanks for posting the tickets though. I personally don't like this type of customer. The staff already patient enough to reply your ticket. But you can't just be a GOOD customer.

This is the supplier's fault, Not the customer's fault

Please wait for another 27 days.

It will greatly affect my work if I have to wait

Don_Keedic

@John1289s said:
I created many support tickets for faster resolution but they keep buying time

MaxR

@malignify said:
I don't see why anyone would trust a provider who reveals customer's PI.

PI? So @John1289s is Miss Universe Vietnam.

Pham Huong's Instagram: https://www.picuki.com/profile/phamhuongbee

dev_vps

@John1289s said:

@febryanvaldo said:
Thanks for posting the tickets though. I personally don't like this type of customer. The staff already patient enough to reply your ticket. But you can't just be a GOOD customer.

This is the supplier's fault, Not the customer's fault

malignify

@MaxR said:

@malignify said:
I don't see why anyone would trust a provider who reveals customer's PI.

PI? So @John1289s is Miss Universe Vietnam.

Pham Huong's Instagram: https://www.picuki.com/profile/phamhuongbee

She's not the only one in Vietnam with that name.

valk

@malignify said:
No matter how the customer is, providers shouldn't be revealing customer's PI to the public.

Right but it's not really PI, that's only the name and IP address which aren't really pointing to specific individual in the country. You can only point out the country by the name, and not this specific individual as a whole.

valk

@malignify said:

@MaxR said:

@malignify said:
I don't see why anyone would trust a provider who reveals customer's PI.

PI? So @John1289s is Miss Universe Vietnam.

Pham Huong's Instagram: https://www.picuki.com/profile/phamhuongbee

She's not the only one in Vietnam with that name.

Well then do that count as PI? I'd really doubt this "Pham Huong" is a real name in the ticket.

febryanvaldo

@valk said: Right but it's not really PI, that's only the name and IP address which aren't really pointing to specific individual in the country. You can only point out the country by the name, and not this specific individual as a whole.

But i agree, better to blur the name and IP Address, even if it's fake name. Luckily there is no email address being shown there.

dev_vps

@John1289s said:

@dev_vps said:

@John1289s said:

@febryanvaldo said:
Thanks for posting the tickets though. I personally don't like this type of customer. The staff already patient enough to reply your ticket. But you can't just be a GOOD customer.

This is the supplier's fault, Not the customer's fault

Please wait for another 27 days.

It will greatly affect my work if I have to wait

How waiting for the refund is going to affect your work?

febryanvaldo

@dev_vps said: How waiting for the refund is going to affect your work?

Maybe that is the only money he has? Who knows?

malignify

@febryanvaldo said:

@valk said: Right but it's not really PI, that's only the name and IP address which aren't really pointing to specific individual in the country. You can only point out the country by the name, and not this specific individual as a whole.

But i agree, better to blur the name and IP Address, even if it's fake name. Luckily there is no email address being shown there.

IP address is categorized as personal data as per GDPR.

dev_vps

@febryanvaldo said:

@dev_vps said: How waiting for the refund is going to affect your work?

Maybe that is the only money he has? Who knows?

possible, but I do not believe that it is in this case.

CheepCluck

@John1289s said:
I created many support tickets for faster resolution but they keep buying time

Yes this is exactly how it works. The faster and harder you thrust, the quicker its finished.

kenjing789

@John1289s said:
I created many support tickets for faster resolution but they keep buying time

Do you know every ticket you create go bottom of the list and now you wasting Spaceberg time to read your ticket and trash it instead of refund u faster

Arkas

@John1289s just wait! Stop crying like a baby and making multiple posts. Wait.

HalfEatenPie

I'd just drop this guy as a client. Not saying Spaceberg did any better publishing support ticket without consent and/or removing client's sensitive data... But hot damn.

Definitely avoiding this entire mess and the vendor.

Don_Keedic

@Arkas said:
@John1289s just wait! Stop crying like a baby and making multiple posts. Wait.

"What do you think this is, a support ticket queue?!"

17hoason2

15 august i created ticket to get reund and 18 August got it , only 3 days

xxsl

@John1289s said:
I created many support tickets for faster resolution but they keep buying time

No no, this is not a good behavier. Respect the provider's time and they will respect your time.