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Comments
Post up the tickets. There's your story, their story and the truth. Right now, this is completely one-sided with a severe lack of any specificity.
No information = Nothing
If this was a VPS then yes this ofcourse happened cuz they got terminated by OVH who provided to there VPS services. Have you been living under a rock?
Next to this you have posted 0 evidence, very little info or anything.
My VPS is replaced with a dedicated server.
First month is free.
My experience is lot different
Not free, just a small discount
they asked me to wait 3 days to switch another vps
We are committed to expediting the posting and dissemination process. Rest assured, we will maintain transparency by refraining from concealing any user information, given the substantial efforts we have already invested in addressing this issue. It is imperative that users adhere to appropriate conduct. We kindly advise service providers to take note of this.
For your reference, please find the Billing Ticket in PDF format accessible through the following website link: REMOVED.
I asked for a refund but they made me wait for 30 days.
Too much time and effort.
As a vendor defrauding customers
Will you refund me?
Is this your fault?
You have stopped providing but keep customers waiting.
I spent 1 day waiting and got nothing in return.
It has seriously affected my work
If they have agreed to refund you, just wait for it then? What's the big deal? If you wanted to refund in the form of credits I'm sure they would do that instantly.
I paid by Paypal.
But they made me wait 30 for my refund
Has it been 30 days? If no, just bloody wait for it.
So how many days did you wait?
Did you lose millions, or did Jesus cover your losses?
https://pianosheetpro.com/jesus-paid-it-all/
(Based on your profile picture, I guess the above is your website.)
Refunding goes up to 30 days and depends on your payment option.
https://spaceevidence1.tiiny.site/ (ticket starts from the end of the webpage)
My dude, have you just made user ticket public as PDF?
You requested for refund on Aug 18th?
Did you even wait for even 60 hours? 😳😳
[REDACTED]
While deviating from established "standards" and principles of ethical conduct, we find ourselves in a situation where we are compelled to take this action. The URL provided will remain accessible for a limited duration, typically contrary to our practices. Notably, the URL is not publicly exposed and remains shielded from bots. It is important to highlight that the URL in question has been shared exclusively within the context of this specific subject. As previously stated, the URL, along with the associated ticket, will be rendered active within a specified timeframe of a few hours.
Holy shit. No more questions.
I don't see why anyone would trust a provider who reveals customer's PI.
Fixed this a little for you
Stay away from them.
It's a rogue vendor that doesn't respect customers.
All problems with VPS shutting down is their fault, not the customer's fault
Oh god it's not the Chinese MJJ this time but the Vietnamese MJJ (slightly more annoying). You should have waited for them to process the thing and not impatiently bumping the ticket for a "quick" refund, it's not that fast. Also pretty much the whole ticket was you annoying the staff member with requests and they are kind enough to not ban you already. They already said they would refund but you called them "scam" lol.
I'm not sure if they will refund because they asked me to wait 30 days
I pay with Paypal, not a bank card
Thanks for posting the tickets though. I personally don't like this type of customer. The staff already patient enough to reply your ticket. But you can't just be a GOOD customer, can you?
This is the supplier's fault, Not the customer's fault
Then you should wait and not annoying the provider with refund request.
Even though you may not be pleased with the client, I, myself, would have at least blacked out the client's name and their IP address. People deserve their privacy regardless of the situation.
That being said.. 14 tickets in one day... wow.
Please wait for another 27 days.
I waited for a response for 1 day, after waiting for them to pick me up again I made me wait 3 more days.
Finally I asked for a refund they asked me to wait another 30 days.
I created many support tickets for faster resolution but they keep buying time