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Yeah I agree, but there should be some smart way around it to satisfy the unsure while making it predictable
My personal favorite would be to have a:
1. Stackable bandwidth limit (like 10 TB /GB RAM, whatever, it needs to mention the expected max speed)
2. Unlimited usage limited speed after the above is met, and stackable bandwidth is used, at a limited speed, according to plan, maybe 15 Mbps / GB RAM, auto-reset monthly
I mean it might be hard to put in a way where both camps are satisfied, but I think if one puts energy into wording it right, it's possible
Several carriers do exactly the above, and their plans are easy enough to understand to people who have no idea what a SIM card even does - so I think there's a way
But I agree, it's hard and trying to make everyone happy is a sure way to make nobody happy
I obviously wrote this to sound confusing, but honestly, this is how I understand their current stance (and I don't even have anything against unmethered but actually not unlimited bandwidth):
Just my 2 cents, for something like a seedbox, which can be very bandwidth intensive, once you go past the $10/month budget mark, it is best to use a dedicated seedbox host. There are a few who offers this in a VPS format so you can still have root/sudo access.
Around the $30/month range, using a VPS for seedbox is a terrible idea.
Add $5 more, you can get Hetzner 1Gbit dedi.
There is Oneprovider but these are really old and have very weird support from scaleway. They will often want to replace the whole server so running RAID 1 is pointless as you won't be able to make a backup if any hardware fails.
SYS/Kimsufi if you don't need full 1Gbit outgoing.
I've used a 4TB HDD 1Gbit Dedi from Andy10gbit for $24/month a few months back. I was using 4-5TB outgoing traffic on a daily basis without any issues. It came with a fully loaded software stack as well.
VPS should only be considered if you got a <$7 budget, or you need root access for <$15. Not sure what your final verdict was, but if you're still hovering around $30/month, I personally suggest switching to a dedi.
Not sure why everyone is trying to compare budget low-end dedis with BuyVM's KVM slices.
With your $30/mo bare metal do you get snapshots, instant re-installs, raid protected storage, simple BGP support, floating IPs / anycast, opt-in for decent DDoS protection, decent support, block storage access, and 10Gbps connectivity?
Really comparing apples to oranges here.
Former Dreamhost personal user, loved them (the newsletters are fucking awesome) but wanted $120/year for my basic, one domain usage shared hosting (they gave me a deal first time I threat cancelled but not the next year). I get more from lifetime $10 deal from myw...
But a former company I worked for went with Hostgator with all that unlimited talk and then ran into inodes limits and backup limits that made me want to firebomb Hostgator.
Unlimited with limits should be killed with fire.
No, they are merely saying that the website says unlimited bandwidth at 1000 Mbps, and it appears that that's not the case.
You missed the part where it's a seedbox that doesn't need any of that? And RAID should be defacto, not premium.
You're making the argument people who don't need those features should subsidize those that do.
Also, they're telling OP of the better way.
Not really. As @TimboJones said,
I see that you're fangirling over BuyVM here. The OP has a request, so I will explain to you why a $30 bare metal could be better. (Even though a lot of people on here are denying that).
RAID
If you were to buy a multi disk server for $30, which is possible (2x 2TB HDD usually) you could put it in raid. Not a big deal, and it's definitely not premium.
DDoS Protection
Providers like for instance, DediPath offer the same kind of protection (which is PATH included with the price of their $30 bare metals. This is just an example though. You would also need to buy a protected BuyVM IPv4 in order to even get DDoS Protection which is a additional $3.
BGP Support
There are more than enough competitors who offer
Network
Even WorldStream offers 1Gbps guaranteed connectivity for like $30. It's not a big deal these days, and you most likely will not be hit by anyone else in the rack sharing the 10 Gbps connection if the provider would have that. It's a bit old school though to only have 1x 10Gbps in your rack.
Support
Other providers like OneProvider, DediPath, Pschyz Networks and Worldstream e.t.c decent support, which has been proven.
10 Gbps Connectivity
Not to mention that 10 Gbps is only being gived out to selected members, not everyone. So that claim is also false.
Instant Reinstalls
Almost all providers I know offering those $30 bare metals also provide instant reinstalls, which are completed mostly within like 10 minutes or so. (Depending on HDD, SSD or NVMe).
Block Storage
Not even worth discussing, it's a additional product and not to mention it's a bare metal and not a vm slab. This ain't premium at all.
Is it worth it?
I don't think so. OP isn't doing anything wrong at all. Match OPs needs, and to be honest: Even 120 Mbps is pure shit on a VM that you're paying $3.50 per GB for to be on consumer hardware.
It's up to yourself though, OP.
Okami
Worldstream will nullroute your IP once they get an abuse complaint, and their network isn't all that great to be completely honest. They've even nullrouted IPs that we own that are announced on our ASN because of a DMCA complaint. They're not a place to host copyrighted material and we're having to amend our Terms to prohibit this strictly in this location.
Where they shine is quick deployment servers and good support. We've got a ton of servers with them and even within Europe have difficulty getting decent speeds to/from London sometimes, for example. And I've gotten in habbit of checking speeds on all of our servers deployed because there seems to be an issue with them provisioning us stuff and capping it at 100Mbps until I ticket in and they adjust the limit at the switch. Probably happened at least 5 times now.
They're a completely adequate provider, but I get better network performance and speeds on BuyVM slices.
@MannDude so them limiting to 100 Mbps but increasing after ticket is an issue; but BuyVM providing 200 Mbps AFTER increase for a $30 VPS when even @Francisco on this thread said that max usage is 20 % higher than what was offered to the client, after having upgraded to get his increase, is not?
I get a ton of abuse complaints due some customers not behaving as they should behave. If you just reply fast to your abuse emails (like everyone), nobody will suspend you. Their network is great and is better than BuyVM.
You operate an "anonymous" company, which attracts a lot of abuse due to your customers. WorldStream does not like this, and yes they will then suspend your IPs.
OP should at this point just buy a dedicated server.
This is where we screwed up, and that’s on me not explaining it to the guys properly.
His cap should’ve been removed and put to 1gbit and then the client just try to keep around 200mbit or so.
Francisco
Same happened to a friend.
He moved to TerraHost AMS and has been happy since.
We need classes from BuyVM on this new math especially if they have 100G to spare
That's why i really hate the "Unmetered Traffic" label where it's surely not Unmetered. It's Fair Use, i got that. Even my ISP moved from "Unlimited - Fair Use" to limited "real number".
25Mbps (100%) per GB VM is plenty enough, it's around 8TB per month, and it's just $3.5.
unmeterednotunmetered
Eh depends what is meant by "Unmetered". My interpretation to that will always be no data caps or overage charges.
Being able to saturate a pipe 24/7 to me is better described by "dedicated" or "guaranteed".
Yeah i got that, but most of the times, Unmetered comes with Fair Use Policy (FUP). If they broke the FUP, surely there will be limitation, and i think it's fair enough, as the network is not dedicated to you.
But it's different with Avoro, they said there is not FUP Policy, so i don't know how much "Unmetered" is this, as they use 2x10Gbps port shared. Maybe someone want to try?
Agreed.
I'll try to not write a Virmach like novel
Hope this helps you and others understand more.
Hope that explains things a bit!
Francisco
And see even though I know that I'm better informed if it's a hard limit as opposed to it being called unlimited but with fair use, I still prefer the latter. It's a pretty strong mental thing to be aware of that and still prefer it.
By 25mbps I mean 8 TB traffic on average - that's plenty for $3.5.
Do your math again, he is on 8 GB vps ($30 one), support told him he came do 200-300 mbps. Good luck with finding 66-100TB bandwidth vps for $30.
Edit: support actually told me its 100mbps up and down per 4gb ram so 33TB up and 33TB down per 4gb ram. @Francisco can you please confirm this? Btw this bandwidth usage graphs in your post above should be tagged with #lowendporn
[lots of text]
When you need graphs and a Virmach novel to explain your bandwidth policy to people that are actually in the hosting business, I think it's time to go back to the drawing board and come up with something simpler.
Tech guys spend a day explaining something that could have been summarized as:
1) We fucked up and put misleading copy on our website. We'll remove "unmetered bandwidth" because it isn't true and clarify our policies better.
2) We are oversold on Lux right now but are making moves to implement sufficient bandwidth.
3) We just need to make slight improvements and train our staff better on our bandwidth policies to prevent this altogether in the future. This will be fixed in the future.
Just admit you fucked up, fix it, move on. Easy. No one will remember this a month from now.
Very good, as I said previously, I don't have an issue with the value of your offerings, I just think the limits & rules could have been both made and explained clearer.
But yeah, I feel like with the way your describe your policy, he should have gotten uncapped again after the upgrade, and reminded not to average too high (and what's too high for his current plan).
But it seems you fixed it so case closed in my book.
Although a revamp in the limits, how they work, how they're presented etc could be much improved, that's not a per client basis and that also takes a lot more time than correcting this one mistake.
In @Francisco 's defence I think he did admit fault; he just wanted to explain the situation and why they're sometimes limiting and why they're sometimes not (for those interested)
He said quite literally "This is where we screwed up, and that’s on me [..]"
It was more like a bible of paragraphs trying to minimize the situation, but sure, doesn’t matter.
Emphasis was on fix it and move on. OP already resolved their issue, threads pretty much over.
Maybe for you, but I want full speed for like the last decade or more. I don't go over 8TB in a month, but regardless, nearly all my VPS have 10-20TB bandwidth for rates averaging $3.5/mo or less (annual deals).
Different strokes for different folks. Keep in mind, the customer did have gigabit or 10 gigabit and would get it changed back to full speed had there not been an account cap mistake.
Tl;dr. We needed to cap this user due to speed complaints in LUX for fair usage. Unfortunately, we don't automatically remove caps and didn't inform user of the cap limit time and in addition, I messed up limiting the whole account instead of a specific service. I apologized and restored full speed.
you all seem to forget that buyvm.net is not your standard vps hoster where almost everything is banned like torrents, public proxy or tor services, hentai stuff, getting ddos etc.
buyvm is one of the few free speech hosters or the hosters that allow their users to do a lot without suing them in the end or giving out the customers data to some authorities WITHOUT a court order. but all this in conjunction with LOTS of TRAFFIC and not something like per VM only 1TB or something like that
if the traffic is not enough for you or you think that is too little for the price, then cause traffic of the same kind at hetzner or so
Going by the last 3 points (quoted below), it sounds like they generally do offer unmetered, they just had a capacity issue which will be resolved soon. However as with the majority of providers, users who use a lot more than everyone else, or who are causing others to have performance issues will be limited.
In this particular case it's already been mentioned things went wrong, however in general it doesn't seem like they're overselling to the main client base. Their setup seems a lot better than most providers on here, 2x 100G switches and 2x 40G ports per cab won't be the cheapest option, but it should be able to handle a fair bit, as well as giving decent redundancy.