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Kindly please open a support ticket. We will definitely solve your issue.
Please understand LET is not our helpdesk. Also to understand the issue we need more details which I'm discussing not possibly here.
So kindly please open a ticket.
Make sure to change your name servers as we provided on status update page.
Also if you are using cloudflare or any other dns platform them make sure you change/updates the server IPs on the DNS records of in those platform
Thank You for understanding
I've fixed it by updating the nameservers to the new ones. I understand that this is a free service but even a simple post on LET informing us about the change would have been nice.
Still, thank you for providing this for free.
Hi!
Sorry for the problem you faced.
And I totally agree with you. Next time we will announce when we do some major updates.
However, you can also monitor our status page for any news related to our services
https://my.onevirt.com/news/
You can also join our Discord server where we post daily and inform about all major updates
Regards,
free offer is not available anymore and I think you raised pricing for each plan. right?
Yes and no..
Free plan was for limited time.
And no we don't raised pricing.
Paid plans are completely different than free one.
Paid plan has different features like itespeed webserver, cloudlinux, ssh access, daily backups using jetpack and more.