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Their service support is too bad. it's only good price but i think they will be wiped out soon
looks great
Hi @jon617 , we can confirm that the discount is recurring. You may ignore the mention, we have feedback internally to fix the statement.
Hi @jasabacklink , do you have a ticket reference number to share? We will help to look into it if you could share. Thanks!
My friends and I found a bug. You can't give access to another IP in the tab "Backup storage". There must be a field below "Block concern" but it isn't.
The renewal issue is still not fixed.
It's not an issue? Its a display issue, doesn't affect anything at all.
Hi @Azenot, could you share the ticket number for this?
Indeed, this is a display issue
Definitely a display issue. Please stop lying. Is PayPal also have a display bug? You offer recurring server GAME-1 for $59.99 per month but in the next month ask for $119.99.
@OVH_APAC
I got a Rise LE1 and it is due for renewal. I got it on month to month and paid the setup fees.
On renewal it says the price is only valid 12 times?
-2x SSD NVMe 960GB Datacenter Class Soft RAID rental for 1 month **(only applicable for 12 times)** -32GB DDR4 ECC 2666MHz rental for 1 month **(only applicable for 12 times)** -RISE -Unlimited trafficCan we expect a price increase after 12 months?
Hi @Azenot , do you have a ticket created? Could you PM us the ticket ref details to investigate? Thanks
Hi @JamesF , could you create a ticket and share it with us via PM so that we can look into your order. Thanks!
100Mbps Public Bandwidth Unmetered
why cant 1 gbps?
https://www.trustpilot.com/review/ovhcloud.com
🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
Was wondering the same after seeing the same message. Should everyone create a support ticket or we could wait for James' ticket results?
This has been mentioned on every OVH thread in the last maybe 6 months
They’ve never fixed it
I’m really interested in what’ll actually be the case in 12 months
I have saved a written statement on a ticket where they confirm it’s recurring after 12 months
I’m sure they’ll stand by their word
But I’m not 100 % sure I won’t have to ask to refund and reapply the discount in maybe 6-8 months or whatever’s left
Seems their billing system is very complex, them trying to fix this for months is proof
I think, though, that it’s a combintion of a really complex billing system with all of their regions, currencies etc, as well as segregated staff where contact between finance, support & programmers is very limited
Typical corporative bullshit "we will do X". And when time comes to pay due for services they just add "communication error" and you pay or go in silence.
Such beghemoth like ovh should have qos teams, even divisions for such bugs. Sometimes one man shows are better ran than ovh. Sad.
Others and me had this problem already on OVHs 2021 BF deals so I can at least report that those prices did not change and still recur. Now "past performance is no indication for future performance" and with OVH you never really know what will happen tomorrow so ymmv.
Thanks for that
Yeah, I do not believe in any way that they'll try to get away with anything by purpose, I just believe that we can never be sure that their internal communication etc is 100 % perfect
But I definitely believe there's a chance it'll stay without any intervention
Hello @emgh , LET community,
I can confirm that on dedicated servers our offers are recurring (valid until server cancellation). So if you had a 12-month contract at 50$ per month, you will keep the 50$/m as long as you keep the server with the same commitment too.
Regarding the misleading info on the invoice showing " only valid 12 times", I will take this internally again to speed up resolution.
Hey!
In theory we are fine, practice is killing us.
I have an OVH Game server taken by BF in 2021 and I have the 2nd year of active commitment.
Although I don't think I have received any information in this regard, this month the bill for the respective dedicated server is 8 EUR higher.
I opened ticket #8236129 2 days ago, but no one bothered to answer until now.
Isn't that the general price adjustment of all servers regarding inflation & energy costs that occurred at OVH? (see https://blog.ovhcloud.com/ovhcloud-price-adjustments-in-2022-and-2023/ )
But then I wonder why you have to pay 8 Euros more this month but not last month or in January 2023....
So in theory if e.g. you would have ordered a special priced server at $50 in 2021 (that is normally priced at $70), it would be about $55 now since end of 2022/beginning of 2023 due to their ~10% inflation/energy costs price adjustment...
Do you offer bank transfers for India?
Hello @rahulbose98 ,
In some particular cases we can arrange for this, I would suggest you to send me a private message with your account number / or contact details and will request a sales person to contact you back. alternatively you can fill up the form here: https://www.ovhcloud.com/en/contact/
thanks, I will get in touch.
Adv-1 (Mumbai)
Intel Xeon-E 2386G 6c/12t - 3.5GHz/4.7GHz
32GB DDR4 ECC 3200MHz
2 x 512GB NVMe SSD or 2 x 4TB softRAID SATA HDD
1Gbps Public Bandwidth 25TB Limited Traffic
1Gbps Private Bandwidth Unmetered
Anti-DDoS included
India, Mumbai location
From US$67.99 ex.GST/month
sold out?
Hello @MMX , Advance-1 Mumbai is currently on promotion here:
https://www.ovhcloud.com/en/bare-metal/advance/adv-1/