What is Shared Web Hosting exactly?

I recently signed up for shared web hosting with a provider who is on this site. They offered multiple shared web hosting plans but I opted for the one with unlimited domains, unlimited web space, unlimited bandwidth, and unlimited email accounts. Before checking out, I double checked with support that I would be able to run two websites with different domains and email. I was assured I would be able to.
After paying, I started setting up my genealogy site and a webstore that would be used for my woodworking hobby. I also set up email for my family. I tested sending email from the site and it was rejected by the receiver. The rejection was as follows:
Unfortunately, messages from [xxx.xxx.xxx.xxx] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140).
I opened a ticket with this error and was told that the Shared Web Hosting plans aren't for email. I asked how I was supposed to send receipts to customers and was told that shared web hosting was definitely are not for webstores. I asked why these features were advertised but was just offered a refund in response. Is this the norm for shared web hosting? I am new to this so maybe my expectations are too high.
Comments
Who is the provider?
First red flag is "unlimited" storage and bandwidth. That's non-existent. Doesn't exist. And if it did, you aren't getting it for a few dollars a month.
With that said, emails should work fine from shared hosting. If delivery is mission critical, use a 3rd party mail service like MXRoute which I think most here would be happy to recommend or something like mail.baby (which I can recommend).
It is where you webhost and share resources like an IP address with sites like dogfart.cam and simpdating.pizza
Check the IP of the shared server at https://bgp.he.net/
The provider was SolidSeoVPS. I should have figured it would have been too good to be true. I was happy with the quick refund though. Strangely enough, I did check the server IP using a blacklist checker and it reported it wasn't on any. I was able to send an email to a Google address but not Outlook. Is a VPS required for a webstore or should I be able to host a small store with shared web hosting?
No.
Where are you located? US/EU etc?
Second red flag: ”seo” in brand name.
I am located in the US. Why makes seo a red flag?
You should be able to do that with shared. As for email, Gmail will normally refuse it over Outlook for MX routing issues and blacklists. Are you sure it wasn't Outlook marking the email as spam due to content?
Check the email through https://mxtoolbox.com/deliverability
They have run a deal here before
https://lowendbox.com/blog/awesome-cheap-dedi-and-cheap-windows-vps-systems-in-toronto-or-netherlands-from-solidseovps/
That is nonsense. You've described two very typical uses.
Sure, a very busy webstore could require resources that exceed what's reasonable for shared hosting but that's not what's being stated.
It must be nice to have a shared hosting business where no one sends email and no one runs ecommerce.
Your host really can't improve your SEO. Over the years there have been providers who claim to have secrets about the dark arts of SEO by using various tricks but it's nonsense.
Only really one trick, country coded unique IP's.
Dosen't work though, lol.
Also, you’re right, they can’t improve it, but they sure can destory it.
sometimes, rarely provider blocks outgoin mails.
I always ask them first before buying.
Shared web hosting is a type of web hosting service where multiple websites are hosted on a single physical server and share its resources, including CPU, memory, disk space, and bandwidth. In this model, each website has its own separate directory or folder on the server, but they all share the same IP address and server resources.
This type of hosting is typically more affordable than other hosting options since the cost of maintaining the server is divided among multiple users. It is commonly used by individuals, small businesses, and organizations that have relatively low traffic and do not require high levels of customization or control over the server.
However, shared hosting can have some limitations, such as limited resources, performance issues during high traffic periods, and a lack of control over server configuration. Additionally, if one website on the shared server experiences a sudden spike in traffic or has a security breach, it can potentially impact the other websites hosted on the same server.
Ok ChatGPT
Anyway you got your refund, now maybe make a post about your exact requirements and see providers commenting with their offers and pick one that is community trusted and suitable for your use case.
Oh btw, don’t pick any providers from LowEndBox unless you research them first like having presence here on LowEndTalk, offer threads and engagement etc.
smart you are
Hello! @excathedra
Shared Hosting exactly is suppose you are living in a hostel room with 2 or more other students which is everything you need to share with them.
Thanks & Regards
Team HostWild.
But OP’s question is different though
There are several good shared hosting providers that post offers here on LET, but I've never heard of SolidSeoVPS
Traditionally, email deliverability on shared hosting has been hit or miss due to the shared IP and to the lack of extra effort on the part of the provider, but nowadays, good shared hosting providers tend to use a third-party email service to ensure (much) better email deliverability, which means that especially for email, the choice of shared hosting provider is important
Otherwise, hosting a small store on shared hosting sounds like a perfectly reasonable application (though I'd probably opt for a mid-level hosting product for this as opposed to an entry-level product)