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This is the phone number I found on google.
It says they are currently open right now, might be a good time to contact them.
Forget it they never answer. If they answer they just hang up
vpsslim.com and hostslim.eu are both down @VPSSLIM you awake?
Yes, everything down. Not good news
Deadpool
@deadpool
New Drama
I did not see any post here for hostslim this morining so I thought it was just me...
I guess I'll have to find another nl host.
I hear ServerFactory aff is premium.
It's in Dronten but Netherlands is small and everything ends up on NL-IX.
non aff
liar.
Following the discussion.
my reseller is up, but they client area is down.
Hi! We have sent out an email on January 8th about the DNS + some VPS nodes migration today. It's almost finished. This morning also a notification via email was sent. We were called by some clients that use outlook or hotmail/gmail that did not get the mail, and that's very frustrating.
If you have any questions you can also send me a DM.
Update: VPS nodes that were under this maintenance window are starting up gradually and DNS as well.
ETA: +- 60 minutes in case your VM is not online yet. Most are booting / booted.
Fixed pasting error.
Thanks for the update!
@VPSSLIM thanks for the update, but do you realize your public facing website, support system, looking glass and customer servers were unreachable ?
I don't host anything of great importance on your services, but seeing everything going offline was a tad bit worrying.
And despite me not using outlook (gmail.com address), it seems I did not receive a warning email about the migration. I might have missed it though.
You think anyone got those e-mails?
I got an email on the 10th Jan, about a move on the 15th jan probably not related to this downtime though But my VPS went down today aswell and still hasn't come back, nothing important on it so I will just wait until I can raise a ticket.
Hi! Lessons learned we could have communicated this way better for sure than rely on just on way of communication (email). Though it was not the whole network affected (aprox. 20%), it might be worrying indeed if you did not get any notification in the mail.
Because of the DNS migration as well our public sites were offline (hence also the customer portal).
I can understand that can stress somebody out.
Correct these were other servers and another migration. We have sent other emails to the clients on the affected nodes today + a heads up today as well.
Is VPSMAIN015 coming up? Seems down still.
Yes its coming up together with OVZ1, the rest is already ON.
Thx for the update
Never got the mail though
You might want to setup some Twitter, or other off-site status page for these kind of events where you announce, schedule and line out these types of events as well as put most important contact information.
Am I the only one wondering why something that can be made redundant so easily as a nameserver is down in a planned migration?
Still doesn't seem to be up
OVZ1 is UP.
It is, we were just stupid smart enough to place it in the same physical rack, which has been solved now.
[...]
Thanks for the feedback and you're right. We're working on that as well.